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Cecil Cain
Refer Me
Cecil Cain | Page 2
Sales Manager
Southwest Kia - Dallas
39650 Lyndon B Johnson Fwy
Dallas, TX 75237
22 Reviews
Dealership Experience
20 yrs, 7 mos
Industry Experience
20 yrs, 7 mos
22 Reviews of Cecil Cain
September 11, 2021
I am so waiting for a part for my recall that you said would take a week and it has now been a month great customer service!! would take a week and it has now been a month great customer service!! More
by MBRUSA
Verified CustomerOther Employees Tagged: Daniel Stimson, Josh Lozier, Amer Husseini, Constantine Boury
Helpful 
September 03, 2021
Excellent customer service,Albert was very accommodating helpful with my needs.They did awesome work as a team (sales,finance) It wasn’t an all day process,for that I’m Thankful helpful with my needs.They did awesome work as a team (sales,finance) It wasn’t an all day process,for that I’m Thankful More
by bod_aciousbo
Other Employees Tagged: William Nevels, Darius Hart , Albert
September 01, 2021
Hit or miss, their appointment system is terrible. Getting a confirmation on scheduled maintenance takes at least 3 people for them to solidify anything. Their customer service leaves much to be desir Getting a confirmation on scheduled maintenance takes at least 3 people for them to solidify anything. Their customer service leaves much to be desired, even if it’s just an oil change, expect to be there a couple hours. Doesn’t matter if you have an appointment. More
by Daniel H
Other Employees Tagged: Scott Clark, William Nevels, Daniel Stimson, Josh Lozier, Amer Husseini, Constantine Boury, Rudy Samboruk
September 01, 2021
The service center did great! However, I am displeased overall because I was told when I bought the car I had free oil changes for a year but when I brought it in I was told I didn't. overall because I was told when I bought the car I had free oil changes for a year but when I brought it in I was told I didn't. More
by guysimmons15
Other Employees Tagged: Salvador Mercado, Fernando Silva, Scott Clark, William Nevels, Daniel Stimson, Josh Lozier, Amer Husseini, Constantine Boury, Rudy Samboruk
April 04, 2021
Great experience ever purchasing a vehicle. They were able to work magic for me. CECIL CAIN JR. & KYLE WYNN are two of the most helpful, knowledgeable and direct. From the beginning they made sure I was able to work magic for me. CECIL CAIN JR. & KYLE WYNN are two of the most helpful, knowledgeable and direct. From the beginning they made sure I was comfortable. Being a woman purchasing a car alone Cecil & Kyle ensured I knew everything. I felt as if they had my best interests at heart not just making a sale. Upper management needs to recognize these two fellas. More
by Jasmine.fisher
January 18, 2021
Jamal Burleson customer service was wonderful and he was very professional . He answered all of our questions and we were very satisfied with our new 2020 Kia very professional . He answered all of our questions and we were very satisfied with our new 2020 Kia More
by Tanyat1573
Other Employees Tagged: Salvador Mercado, Darius Hart, Josh Lozier, Rudy Samboruk , Jamal Burleson
November 01, 2018
2nd car purchased This is my second purchase of a Kia. Each time the experience has been favorable. They worked for my trade in and I drove away with a 2019 Kia Forte. This is my second purchase of a Kia. Each time the experience has been favorable. They worked for my trade in and I drove away with a 2019 Kia Forte. The process was easy and love the sales and service team! More
by Kiafamilydulaney
Other Employees Tagged: Salvador Mercado, Scott Clark, Jennifer Jones, Stan Bowie
September 30, 2018
Great Experience My car buying experience was awesome. My salesman was Fernando Silva. He was great throughout my entire process.. Financing was a bit stressful but My car buying experience was awesome. My salesman was Fernando Silva. He was great throughout my entire process.. Financing was a bit stressful but necessary. More
by newcarowner
Other Employees Tagged: Fernando Silva
June 28, 2018
Johnathon Smith I absolutely loved the spirit of Johnathan Smiths spirit. He made my buying experience very easy. You wont get ant pressure to buy from this guy. I absolutely loved the spirit of Johnathan Smiths spirit. He made my buying experience very easy. You wont get ant pressure to buy from this guy. More
by Alesia Hunt
Other Employees Tagged: William Nevels, Jonathan Smith
March 30, 2018
Worst car buying experience ever! The customer service was terrible. After working with the salesman all day long over email and text, we agreed on a price and when I came into to sign The customer service was terrible. After working with the salesman all day long over email and text, we agreed on a price and when I came into to sign the paperwork they told me someone else was going to buy that car. When I explained that I had been working on a deal on this particular car they told me I needed to wait to see if the other guys was going to buy it first. I walked out! More
by Lisa Tobolka
Other Employees Tagged: Salvador Mercado
