Cesar Alegre
Cesar Alegre at Universal Hyundai

Cesar Alegre | Page 6

VIP Director

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.8
122 Reviews
4.8

122 Reviews

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122 Reviews of Cesar Alegre

December 20, 2022

Dealership Rating
Employee Rating

I had the worst experience with him I won’t never purchase a car from Hyundai you should have strong customer service More

by BUTTERFLY1726
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Arevalo, darrin diaz

Dec 20, 2022

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina - Reputation Manager gnava1@universalhyundai.com

December 02, 2022

Dealership Rating
Employee Rating

They were super helpful and super nice, we didn’t think that we were going to leave with a car but they made the experience amazing. More

by ROSSIFERRER09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Mustapha Bernannou, Ramces Rivera, Brian Cortes, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Nick Gomez, Marco

Dec 04, 2022

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

November 05, 2022

Dealership Rating
Employee Rating

This is my 4 th car with Hyundai every one is so awesome Baby Jacob and Cesar they were awesome More

by ODALYSTRANSPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Andres Garces

Nov 07, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with Jacob, Cesar, and our team. We're glad to hear we delivered another great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 05, 2022

Dealership Rating

We were shown the upmost attention and courtesy while your sales team put together a very handsome automotive purchase. We are pleased as to how the stipulations were introduced and met. More

by TOMMYGJWEIDNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner

Aug 08, 2022

Universal Hyundai responded

Thank you for your business, Tommy. We appreciate you taking the time to leave us a great five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase, Tommy! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 29, 2022

Dealership Rating
Employee Rating

Personable, respectful, and knowledgeable. Yadriel listened to my needs in a vehicle and kept me within my budget. Thanks Yadriel my 2 kids love the new Santa Fe to More

by JA198107
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Ramces Rivera , Yadriel Morales

Aug 01, 2022

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 29, 2022

Dealership Rating
Employee Rating

It did take a very long time to get a decision about my car and of a new car More

by COLLEEN19722003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Mustapha Bernannou, Simo Bassi, Brian Cortes, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Yadriel Morales

Jun 30, 2022

Universal Hyundai responded

Colleen, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 25, 2022

Dealership Rating
Employee Rating

Thank you for my new car! Everything was great. Thank you Michael and Thank you Jonathan More

by JSVK7091
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Mustapha Bernannou, Brian Cortes, Jennifer Cacciola, Michael Hernandez , Luis Arevalo, darrin diaz, Errol Gillette, Jonathan Writtenberry

Jun 27, 2022

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 10, 2022

Dealership Rating
Employee Rating

I hold this establishment in the highest of regards. The staff is friendly helpful and professional. More

by yolanda.bastar
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus , Gilbert Gregory

Jun 10, 2022

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 28, 2022

Dealership Rating
Employee Rating

I came for an oil change and a service, I left with a new car. More

by geministoarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Raul Martinez, Carlos DeJesus, Carlos Mejia , Luis Arevalo, Nick Gomez, Jacob Mckinney, Luis Narvaez, Andrew Terry

Mar 29, 2022

Universal Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to leave us a five-star review. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 20, 2022

Dealership Rating
Employee Rating

Poor communication between the myriad departments. Sales has no idea what financing is doing and service has no idea what sales promised. Vehicles are “inspected” before sale but still have seriou More

by Woodleyjeffery
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cassandra 5 star

Apr 06, 2022

Universal Hyundai responded

Thank you for your review. We’re sorry your visit didn’t go as planned, Jeffrey, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Mar 21, 2022

Universal Hyundai responded

Thank you for your review. We’re sorry your visit didn’t go as planned, Jeffrey, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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