Amazing!
I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team
I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team
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by CHRISTOPHERBURGOS180
Verified Customer
Verified Customer
Jul 17, 2023 -
Universal Hyundai responded
Thanks Christopher! We are very happy to have provided you with such a positive experience & environment!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Nothing to say.
Bought new Tucson, to replace 2016 Limited Sonata.
Spent thousands of dollars at service center over the years, no problem.
Asked for free cooler
Bought new Tucson, to replace 2016 Limited Sonata.
Spent thousands of dollars at service center over the years, no problem.
Asked for free cooler during promotion for July 4th. Bought Tucson June 26th.
Told I got enough discounts on new vehicle. So, no cooler, and very upset
customer who will have to think twice about coming back to Universal.
(Plus, our children have bought 5 Nissans at Universal over the years they
have lived here.
That's it.
Thanks for your time, and have a good day.
Lou Russo
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by BJRLER2NJ
Verified Customer
Verified Customer
Jul 06, 2023 -
Universal Hyundai responded
Thank you for this feedback, Lou. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Jul 06, 2023 -
BJRLER2NJ responded
Gina,
I said what I needed to say, and that is it. Being a loyal customer, and then told I got enough discounts on our new vehicle which disqualified me from
getting the cooler, was just hard to swallow. THAT'S IT !!!!!. Nothing further to say. Thanks for getting back to me, and have a great day.
Lou Russo
I like universal hyunday for a Good service and hapy
People. On time service and Good installations
People. On time service and Good installations
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by RAMONGVA
Verified Customer
Verified Customer
Jun 25, 2023 -
Universal Hyundai responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Staff is friendly and always there to answer all of your
questions. Place is clean with different options of cars and willing to accommodate all of your needs
questions. Place is clean with different options of cars and willing to accommodate all of your needs
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by JUAMBROZIO3108
Verified Customer
Verified Customer
Jun 14, 2023 -
Universal Hyundai responded
Customer satisfaction is our #1 priority and we're so glad we could give you a great experience! We hope you love your new car!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
I went in for an oil change and left with a new car, but
it was quick, easy, and Cesar made it worth it.
it was quick, easy, and Cesar made it worth it.
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by KLEMMKARLI
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Redford
Jun 01, 2023 -
Universal Hyundai responded
Thanks for sharing your thoughts about your experience with Cesar and our team here at Universal Hyundai. We appreciate your business and hope to see you again soon!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
A great service, there were politely, great job.
Left with my car very happy. I recommend it 101%. Awesome.
Left with my car very happy. I recommend it 101%. Awesome.
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by PRINCESS87PR
Verified Customer
Verified Customer
May 21, 2023 -
Universal Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congrats on your new vehicle! We will share your comments with our team, and we look forward to working with you again.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Quick diagnostic and fix.
The advisor communicated clearly with me and gave me my options clear a precise.
The advisor communicated clearly with me and gave me my options clear a precise.
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by ALSPLITTER
Verified Customer
Verified Customer
Apr 14, 2023 -
Universal Hyundai responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
Muy buena excelente la atención y ayuda para que la
compra sea efectiva y buena para las dos partes .
compra sea efectiva y buena para las dos partes .
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by COMAPAN18
Verified Customer
Verified Customer
Apr 07, 2023 -
Universal Hyundai responded
Muchas gracias por tomarse el tiempo para compartir su experiencia con nosotros. ¡Realmente valoramos su negocio! ¡Felicidades por tu nuevo carro!
verdaderamente el mejor lugar para comprar
Gina Nava
Gerente de Reputación
gnava1@universalhyundai.com
I have deal with hydiai for couple of years now I.
Love the kindness and the workers they are great friendly and very well educated. Love ceaser great person and well manner. Very great sales person.
Love the kindness and the workers they are great friendly and very well educated. Love ceaser great person and well manner. Very great sales person.. I will always recommend him. Keep up the good job.
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by SAMMY2547
Verified Customer
Verified Customer
Mar 24, 2023 -
Universal Hyundai responded
Thank you for sharing your excellent experience with us, Sammy! We're happy to hear it went well and hope you enjoy your new vehicle. We look forward to sharing your compliments with our crew.
We truly appreciate your business here at Universal Hyundai!
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com
The dealership is clean, spacious and welcoming.
I was offered a water and a seat. I did not feel pressured or cajoled to make a decision
I was offered a water and a seat. I did not feel pressured or cajoled to make a decision
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by AJAYCFE
Verified Customer
Verified Customer
Mar 19, 2023 -
Universal Hyundai responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Truly the better place to buy
Gina Nava
Reputation Manager
gnava1@universalhyundai.com