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Cesar Luna
Cesar Luna at Mark Christopher Auto Center

Cesar Luna

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Cesar Luna

December 29, 2025

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Employee Rating

Cesar and Juan were very helpful I had a great experience. They worked with me and took care of my truck. More

by ESERHAL89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Juan Fletes

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Dec 29, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm pleased to hear that you had a great experience at Mark Christopher Auto Center and that Cesar and Juan were able to assist you with your truck. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2025

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Employee Rating

great job I was very impressed with the time I spent at the dealership. Thank you More

by pingguy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We're happy to hear that you had a great experience at Mark Christopher Auto Center. We appreciate your feedback and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 20, 2025

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Employee Rating

Ceasar did a great job. Got the oil change done and fixed the tailgate in one service. More

by JORDANVEGA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2025

Mark Christopher Auto Center responded

Thank you, Jordan! I appreciate your kind words about Cesar and am glad to hear that he took care of your oil change and tailgate fix efficiently. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 19, 2025

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Employee Rating

The service department at Mark Christopher always go steps beyond for their customers, I appreciate their professionalism. More

by SUPERSTOCKRACER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez

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Dec 20, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that our service department exceeded your expectations with their professionalism. We strive to go above and beyond for our customers at Mark Christopher Auto Center, and your feedback means a lot to us. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 30, 2025

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Employee Rating

No issues with the service center. However, I do have other issues with the dealership. More

by La Juana
Recommend Dealer
Yes
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Oct 30, 2025

Mark Christopher Auto Center responded

Thank you for taking the time to leave a review. I appreciate your feedback about your experience with Mark Christopher Auto Center's service center. If you have specific concerns regarding the dealership, I encourage you to reach out to us directly so we can address them. Your input is valuable in helping us maintain our standards. We hope to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2025

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Employee Rating

Luis was extremely helpful with getting me the car I wanted. Everyone was great from the other dealerships I have dealt with this one by far exceeded my expectations will recommend to any of my family a More

by Breeandake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Luis Morales

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Sep 27, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Mark Christopher Auto Center. It's great to know that our team exceeded your expectations and that you’ll be recommending us to your family and friends. We look forward to assisting you with your future purchases! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 27, 2025

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Outstanding service with friendly staff, honest communication, quick turnaround, and excellent quality work. Always professional and highly recommended dealership experience. More

by Carlos N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2025

Mark Christopher Auto Center responded

Thank you, Carlos! I truly appreciate your kind words about the outstanding service you received at Mark Christopher Auto Center. It's great to hear that our team's friendly approach and commitment to honest communication made your experience a positive one. We look forward to seeing you again and appreciate your recommendation! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2025

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Employee Rating

1: Don't like that you can't schedule appts. on Saturdays. It would make it much more convenient if appts. were available. 2: No one called to tell me my car was ready, I was just told very fi More

by REPOSMOMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avo Injian

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Sep 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your concerns regarding scheduling appointments on Saturdays and the communication about your vehicle's readiness. At Mark Christopher Auto Center, we strive to provide better service and communication to all our customers, and your input helps us improve. I'm glad to hear that you found the waiting area to be nice and clean; we aim to create a comfortable environment for our customers. Please feel free to reach out to me directly with any further suggestions or to discuss your experience in detail. We value your business and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2025

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Employee Rating

This dealership was very clean and a nice environment & the sales reps who helped us were very professional, nice & educated. Our sales reps Alex Sabriaba & Joe Gonzalez were very informative & patient w More

by ehs1979rgilbert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Alex Sarabia

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Sep 19, 2025

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Gilbert! We truly appreciate your kind words about our team members, Alex and Joe, and their dedication to helping you find the right vehicle at Mark Christopher Auto Center. It's great to hear that your car purchasing experience was comfortable and informative. We look forward to assisting you again in the future and hope you enjoy your new car! Please feel free to share your experience with others. Thank you for recommending us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 14, 2025

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Employee Rating

Sergio was very helpful, patient and attentive you our needs while shopping for a new car. I recommend his service. More

by GMartinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Rodriguez

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Sep 14, 2025

Mark Christopher Auto Center responded

Thank you for your great review! I'm pleased to hear that Sergio provided you with helpful, patient, and attentive service while shopping for your new car. Your recommendation means a lot to us at Mark Christopher Auto Center. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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