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Cesar Luna
Cesar Luna at Mark Christopher Auto Center

Cesar Luna

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
35 Reviews
4.7

35 Reviews

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35 Reviews of Cesar Luna

February 05, 2026

Dealership Rating
Employee Rating

The actual service was perfect. It’s just that you had my car all day and the GPS system is not fixed nor do you have a timeframe when the parts will be in, very disappointed in tha More

by dellab11
Recommend Dealer
Yes

Other Employees Tagged: JC, JC was great in assisting me when I first purchased my car

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Feb 06, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience. I’m glad to hear that the service itself was handled well. I also understand your concern about the GPS system and the wait for parts, and at Mark Christopher Auto Center, we work to keep customers updated on repair timelines and vehicle functionality. Your feedback helps us improve communication and planning for longer repairs. If you’d like to talk more about your vehicle, please feel free to contact me directly. Your satisfaction is very important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

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Employee Rating

Mark Christopher is the best. The service center is always in on point. It makes the visit easy and effortless. More

by ISRAELALMEIDA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez

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Jan 31, 2026

Mark Christopher Auto Center responded

Thank you for the wonderful review, Israel! I truly appreciate your kind words about Mark Christopher Auto Center and our service center. It's great to hear that your visits are easy and effortless. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

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Employee Rating

My experience was by far the best i have ever had when buying a vehicle. Business was straight forward and never felt like i was getting a bad deal! Everyone there was very helpful and friendly. Will defi More

by gordo5point3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez

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Jan 31, 2026

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Mark Christopher Auto Center was the best you've ever had when buying a vehicle. It's great to know that our straightforward approach and friendly staff made a positive impact. We truly appreciate your recommendation to your family and friends, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 27, 2026

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Employee Rating

Todo me gusto Un poco el recogerla tardan mucho en traerla tardan como 10 minutos More

by GABY-MNTYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez

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Jan 28, 2026

Mark Christopher Auto Center responded

¡Gracias por tu reseña! Me alegra saber que disfrutaste de tu experiencia en Mark Christopher Auto Center. Agradezco tus comentarios sobre el tiempo de espera para recoger tu vehículo. Tendremos en cuenta tus sugerencias para mejorar nuestro servicio. ¡Esperamos verte pronto! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 18, 2026

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Employee Rating

Very professional knowledgeable elite service the salesman was the ultimate of ultimacy if you looked in the dictionary you will see a photo of this gentleman under excellence More

by CHYNABLESS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Morales

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Jan 18, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! We greatly appreciate your kind words about the service you received at Mark Christopher Auto Center. It's fantastic to hear that our salesman provided you with such an excellent experience. We hope to see you again for your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 29, 2025

Dealership Rating
Employee Rating

Cesar and Juan were very helpful I had a great experience. They worked with me and took care of my truck. More

by ESERHAL89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Juan Fletes

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Dec 29, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm pleased to hear that you had a great experience at Mark Christopher Auto Center and that Cesar and Juan were able to assist you with your truck. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2025

Dealership Rating
Employee Rating

great job I was very impressed with the time I spent at the dealership. Thank you More

by pingguy72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We're happy to hear that you had a great experience at Mark Christopher Auto Center. We appreciate your feedback and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 20, 2025

Dealership Rating
Employee Rating

Ceasar did a great job. Got the oil change done and fixed the tailgate in one service. More

by JORDANVEGA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2025

Mark Christopher Auto Center responded

Thank you, Jordan! I appreciate your kind words about Cesar and am glad to hear that he took care of your oil change and tailgate fix efficiently. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 19, 2025

Dealership Rating
Employee Rating

The service department at Mark Christopher always go steps beyond for their customers, I appreciate their professionalism. More

by SUPERSTOCKRACER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez

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Dec 20, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that our service department exceeded your expectations with their professionalism. We strive to go above and beyond for our customers at Mark Christopher Auto Center, and your feedback means a lot to us. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 30, 2025

Dealership Rating
Employee Rating

No issues with the service center. However, I do have other issues with the dealership. More

by La Juana
Recommend Dealer
Yes
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Oct 30, 2025

Mark Christopher Auto Center responded

Thank you for taking the time to leave a review. I appreciate your feedback about your experience with Mark Christopher Auto Center's service center. If you have specific concerns regarding the dealership, I encourage you to reach out to us directly so we can address them. Your input is valuable in helping us maintain our standards. We hope to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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