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Cesar Luna
Cesar Luna at Mark Christopher Auto Center

Cesar Luna

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Cesar Luna

July 17, 2025

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Employee Rating

The tech looked over my new used car to make sure it was in decent condition More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Jackie Klosky, Tony Lopez, Avo Injian, Juan Fletes

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Jul 17, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I'm happy to know that our technician took the time to thoroughly inspect your car at Mark Christopher Auto Center. We appreciate your trust in us and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2025

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Employee Rating

Awesome dealership. However for my diesel truck the paperwork said my def was topped off. When I checked to see it wasn’t. Transparency and integrity is very important a More

by matthewbigbe51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the DEF levels in your diesel truck. At Mark Christopher Auto Center, we value transparency and integrity, and it’s important to us that our customers feel confident in their service. If you would like to discuss this further, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

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Employee Rating

She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Javier Juarez, Juan Fletes

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Jun 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 29, 2025

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Employee Rating

Well I had good service but could not fix my problem very disappointed with the result More

by MARKAMAYA318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

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May 29, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. While I appreciate your positive mention of the service at Mark Christopher Auto Center, I understand your disappointment regarding the unresolved issue. We strive for high standards and would like to assist you further. Please reach out to us directly so we can discuss your concerns in more detail and work towards a solution. Your satisfaction is our priority. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2025

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Employee Rating

Eric did an outstanding job making us feel very comfortable. Very professional. Very courteous. Very satisfied. More

by FCERRITO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Eric Nosser

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May 25, 2025

Mark Christopher Auto Center responded

We greatly appreciate your kind words about your experience at Mark Christopher Auto Center. Our team strives to provide a comfortable and professional environment, and we're thrilled to hear Eric made you feel this way. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 10, 2025

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Mark Hristopher are the best in california have good service and are a good auto center to buy new car. More

by silvanopj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Jackie Klosky

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May 10, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. Providing excellent service and helping you find the right car is our priority. We hope to see you again for your next automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2025

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Amazing professional staff and friendly environment. I had the pleasure of working with Robert Garcia and he made my entire experience from start to finish exceptional More

by Kyle Roth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Robert Garcia, Anthonny Farfan, Sam Abdelmesseh , Greg Hess

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Apr 16, 2025

Kyle Roth responded

Just wanted to give a big shoutout to Robert Garcia and Greg H. They helped with a purchase of a suburban for my family and we could not be happier or safer as a family, a huge thanks to those two gentlemen and everyone else at Mark Christopher.

April 15, 2025

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Employee Rating

Cesar was great along with his communication. Mark Christopher will have our business in the future. More

by CRCAFORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2025

Mark Christopher Auto Center responded

Thank you! We truly appreciate your positive feedback about your experience at Mark Christopher Auto Center. We're glad to hear that Cesar provided great communication and that you plan to return to us in the future. We look forward to serving you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 13, 2025

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Employee Rating

Ceasar took care of my trucks first oil change and a warranty issue within the same day. A1 service More

by marcoluga89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez, Jerry Pena

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Apr 15, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Marco! We’re thrilled to hear that Ceasar provided A1 service during your truck's first oil change and warranty issue. Your satisfaction is important to us at Mark Christopher Auto Center. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 11, 2025

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Employee Rating

Was mislead on pricing which cause me to cancel purchase. Down payment taken prior to pricing review. Now I'm waiting for a refund. The were able to take my money within a short period of time but seems to b More

by Gportz72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Hess, Bryan Morales, Jerry Pena

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Apr 14, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding the pricing and the delay in receiving your refund. I value your feedback and take these matters seriously. Please reach out to me directly at Mark Christopher Auto Center to discuss this with you further and learn more about your experience. Your satisfaction is important to me, and I appreciate your patience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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