Cesar Tereso | Page 20

Very accommodating and professional. Best service and sales personnel are at a higher level than my local dealership. Was worth the extra drive for their customer support Best service and sales personnel are at a higher level than my local dealership. Was worth the extra drive for their customer support More

by deanna.huber Verified Customer Verified Customer

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Thoughtful and professional and dedicated to customers They follow through on their promises and are very professional in delivering car service They follow through on their promises and are very professional in delivering car service More

by jnhookesq Verified Customer Verified Customer

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Great experience as always! Awesome customer service, I drive over an hour to Ferman BMW for maintenance on my X6. Cesar is my service advisor, he always welcomes you with a fri Awesome customer service, I drive over an hour to Ferman BMW for maintenance on my X6. Cesar is my service advisor, he always welcomes you with a friendly smile and is very knowledgeable and professional. Overall like the service at Ferman and will refer my family and friends. More

by Ca123 Verified Customer Verified Customer

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This was a actual arguement, mechanic prior did not put all the screws on my under panel, i had no clue till it came off and they blamed it on me, and now that they put it on again my ac just stopped worki all the screws on my under panel, i had no clue till it came off and they blamed it on me, and now that they put it on again my ac just stopped working, and was like that since pickup, i loved this place and trusted it wholeheartedly but now i question it. More

by Melissa V Verified Customer Verified Customer

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Super nice people and very reliable. My favorite person to go to is Roy or BJ My favorite person to go to is Roy or BJ More

by Andrew Klingel Verified Customer Verified Customer

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Great service and very nice staff. Appreciated the heads up on future repairs needed without pressure to complete them now. Appreciated the heads up on future repairs needed without pressure to complete them now. More

by melodiebrownmaine Verified Customer Verified Customer

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Awesome customer service cesar was the best at the front desk and everyone else. Highly recommended desk and everyone else. Highly recommended More

by zachoskatsourinis Verified Customer Verified Customer

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Service was great and my advisor was professional and expeditious , I always use Ferman for my service needs . expeditious , I always use Ferman for my service needs . More

by NORCOCONSTRUCTION Verified Customer Verified Customer

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Great service and great team very easy to deal with. I would recommend Ferman any day I would recommend Ferman any day More

by magdy.ebeid Verified Customer Verified Customer

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I will never purchase another BMW ever! I called Ferman to make an appointment for service. My convertible top is not working, a headlight is out and the windshield wiper fluid line is leak I called Ferman to make an appointment for service. My convertible top is not working, a headlight is out and the windshield wiper fluid line is leaking. I was told that my 2007 Z4 is too old to be serviced there anymore. I would never buy another car from a company that does NOT stand behind their product or care about their customer! All Ferman cares about is money. If there were a 0, I would have given them a big fat 0. Thanks for nothing! More

by Jeanne1707 Verified Customer Verified Customer

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