Cesar Tereso | Page 9

Cesar from customer service and Paul, (BMW manager), provided excellent service. They thoroughly reviewed my case regarding the leather seat and have scheduled a replacement along with a paint touch-up provided excellent service. They thoroughly reviewed my case regarding the leather seat and have scheduled a replacement along with a paint touch-up for this coming Wednesday. More

by Keith.a.miles Verified Customer Verified Customer

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New tires and alignment as requested. Good job faster than expected time. Appreciate the uber to mall during wait. Good job faster than expected time. Appreciate the uber to mall during wait. More

by Erkincer Verified Customer Verified Customer

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Great service at the BMW! They helped me get my car fixed quickly and kept me updated the whole time. Really appreciate the support—highly recommend! They helped me get my car fixed quickly and kept me updated the whole time. Really appreciate the support—highly recommend! More

by anita Verified Customer Verified Customer

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The team at Ferman took great care of my car! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! More

by miapelletier1 Verified Customer Verified Customer

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Excellent service, especially Cesar's personalized attention. He made several suggestions for work to be done on my vehicle. attention. He made several suggestions for work to be done on my vehicle. More

by Marcelo Castro Napal Verified Customer Verified Customer

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the service department is absolutely phenomenal, will definitely be bringing my car back for all of its needs! definitely be bringing my car back for all of its needs! More

by jamkanyuck Verified Customer Verified Customer

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Very friendly and accomodating staff as always. Professional and will handle any issues with what you have in your car. Professional and will handle any issues with what you have in your car. More

by jinkya Verified Customer Verified Customer

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For both sales and service Ferman BMW, is on par with other dealerships’ I have used. They are professional in performing maintenance. That said, they have sent me asking me to rate someone with whom I h other dealerships’ I have used. They are professional in performing maintenance. That said, they have sent me asking me to rate someone with whom I have had no contact. My sales representative was “Mario” and my service representative was “Nick”. Both were highly proficient and easy to work with. More

by Don Verified Customer Verified Customer

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Excellent service as always, amazing customer service. I recommend Sal, he is amazing at his job and always has solutions! I recommend Sal, he is amazing at his job and always has solutions! More

by negrita532 Verified Customer Verified Customer

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Nice friendly dealership. Answered any questions all questions in a timely manner. Done when they said they would be. Answered any questions all questions in a timely manner. Done when they said they would be. More

by Marylou3311 Verified Customer Verified Customer

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