Chad Johnson | Page 2
Service Advisor
Beaver Toyota St. Augustine
2995 US Highway 1 S
St. Augustine, FL 32086
83 Reviews
Write a Review83 Reviews of Chad Johnson
November 25, 2023
I've taken my '18 4Runner into this dealership twice for routine maintenance and oil change. Needless to say, both times after telling them to do what routine work needs to be done, I go home and search my routine maintenance and oil change. Needless to say, both times after telling them to do what routine work needs to be done, I go home and search my VIN on their website only to find them saying "customer declined services" on things that are actually listed in the service guide for these vehicles. (things like front/rear diff service, 4WD service, transfer case service, etc.) They simply do not mention me needing these things done, but will quickly add to my vehicle's service record stating I "declined" the services. Today they got me to spend over $550 on unnecessary (as in, not recommended at all in the scheduled maintenance guide) services, didn't mention anything else that needed to be done. Come home, search my VIN, there are FOUR actually needed services they said I declined. They literally told me I needed my AC flushed and cleaned out due to mildew/bacteria, and this was marked as "requires immediate attention" in their inspection. My AC and heat have worked 100%. I have less than 50k miles on this car. The car still had that "new car smell", now it smells like chemicals because I was dumb enough to buy into this dealership's xx. The only positive is the service guy was nice, probably because he saw me for the sucker I am and figured he'd make the dealership an extra buck while neglecting actual routine maintenance that is recommended by Toyota. Will be taking my vehicle elsewhere in the future. More
October 17, 2023
The entire team are EXCELLENT,AMAZING. Today on my visit I met CLINT who simply left me speechless!! Provided top notch service as well as saving me money on the excellent professional wor Today on my visit I met CLINT who simply left me speechless!! Provided top notch service as well as saving me money on the excellent professional workmanship he did on my RAV4!! I highly recommend raises!! George and Steve deserve honorable,,special mention!.. the entire team literally go above and beyond…the terrific service very professional just OVER the MOON!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More
Other Employees Tagged: Reggie Winkles, Steven Miller, Kelly Williams, Tammy Caroul, Scott Boito, Haylie Agosto, Ryan Brownlee, Kami Wooleyhan, Trey Cameron
September 28, 2023
The service department has always done a great job servicing my RAV4. All the service consultants when you arrive are friendly courteous and knowledgeable. Much appreciated servicing my RAV4. All the service consultants when you arrive are friendly courteous and knowledgeable. Much appreciated More
August 30, 2023
They do a great job on your vehicle. And the workers are here to WOW ya! And the workers are here to WOW ya! More
Other Employees Tagged: Tammy Caroul, Haylie Agosto
August 24, 2023
The service department is always excellent and Advising you on what you might need and doing just what they have been asked to do you on what you might need and doing just what they have been asked to do More
Other Employees Tagged: Robert Cotney
June 27, 2023
Very pleased with how I was treated very courteous & considerate I will always trust my vehicle to Beaver Toyota considerate I will always trust my vehicle to Beaver Toyota More
Other Employees Tagged: Steven Miller, Tammy Caroul, Scott Boito, Haylie Agosto, Ryan Brownlee, Robert Cotney, Art Dello Iacono, Trey Cameron , Marissa Guckiean
May 31, 2023
Great service. Professional and knowledgeable. We will definitely be back because of Beaver and Ryan's outstanding customer service Professional and knowledgeable. We will definitely be back because of Beaver and Ryan's outstanding customer service More
Other Employees Tagged: Steven Miller, Scott Boito, Haylie Agosto , Ryan Traurig