Chad Williams | Page 19

Very helpful and courteous staff! Received follow up phone calls to make sure I didn't have questions on how to operate the vehicle and made sure I was happy with my purchase phone calls to make sure I didn't have questions on how to operate the vehicle and made sure I was happy with my purchase More

by mhill16 Verified Customer Verified Customer

Report | Print

Always make buying a truck easy. Superior customer service. I will always make the drive to St. Cloud to purchase from Tenvoorde. Dan Larson always goes the extra mile to make sure my vehicle is ready service. I will always make the drive to St. Cloud to purchase from Tenvoorde. Dan Larson always goes the extra mile to make sure my vehicle is ready and I'm 100% satisfied. More

by MARK.MCGARRY2 Verified Customer Verified Customer

Report | Print

The salesperson we worked with was excellent, however there were some discrepancies in a negotiated deal that were not met by the dealer. A deal had been agreed upon by both parties only to find an error there were some discrepancies in a negotiated deal that were not met by the dealer. A deal had been agreed upon by both parties only to find an error had been made on the part of Tenvoorde financing. They did work to close the gap on this error, but certainly put a damper on the whole process! I felt very bad for our salesperson Mike for having to make the phone call to tell us of their error! He handled the situation with class and knew that we’d be upset. Highly recommend Mike for future dealings. More

by S_staylor Verified Customer Verified Customer

Report | Print

New purchase As always Tenvoorde Ford did not disappoint!!! I've bought several vehicles now from here and I'm always happy with the service I receive! As always Tenvoorde Ford did not disappoint!!! I've bought several vehicles now from here and I'm always happy with the service I receive! More

by DION2 Verified Customer Verified Customer

Report | Print

Helpful and attentive to our needs buying a used car I was impressed with the financial department's ability to obtain low interest financing for my son in buying his first car. It was better than expect I was impressed with the financial department's ability to obtain low interest financing for my son in buying his first car. It was better than expected. More

by Nwink Verified Customer Verified Customer

Report | Print

This dealership (Tenvoorde Ford) has always treated me fairly. This time with my purchase of Fusion Hybrid was especially satisfying. Dan Larson made sure i would get a fair deal and learn how to use all fairly. This time with my purchase of Fusion Hybrid was especially satisfying. Dan Larson made sure i would get a fair deal and learn how to use all the new features of the Hybrid. More

by Jim.wagner38 Verified Customer Verified Customer

Report | Print

So far not pleased with this dealership. First time bought a 2 year old car with ford certified and got it home to notice deep scratches everywhere. You didn't make it right than. 2nd just bought a tru bought a 2 year old car with ford certified and got it home to notice deep scratches everywhere. You didn't make it right than. 2nd just bought a truck there it smelt of oil. You put a valve cover gasket on still smells of oil and check engine light came on to a cylinder misfire. Bringing it back and told us we need to pay for it It's only been weeks since we had it. Complete bullcrap. Our 14 year old trade in was way better, would like that back and to leave the 2016 f150 there. Will be going to elk river ford with all my needs now More

by KRISTINABRUNET Verified Customer Verified Customer

Report | Print

SIERRA 1500 XLT looking for a pickup to tow a travel trailer. didn't want brand new. bought a 2010 with the tow package and was completely satisfied. looking for a pickup to tow a travel trailer. didn't want brand new. bought a 2010 with the tow package and was completely satisfied. More

by JERRYUCH Verified Customer Verified Customer

Report | Print

Absolute joke The salesperson Ron sold my wife and I a truck with numerous issues. We purchased knowing there was a broken window motor and a window that needed to The salesperson Ron sold my wife and I a truck with numerous issues. We purchased knowing there was a broken window motor and a window that needed to be fixed as it was off track. Ron assured us it would be $250 max but it ended up being $400. A couple days later, the heat completely stops which resulted in another $400 or so. Then a couple days after that, a check engine light comes on for emissions issues. Before I can even get that looked at, the truck caught on fire with my family in it. There was a remote starter incorrectly installed by the previous owner. The dealership did not disclose this and clearly didn't inspect it. They've made comments on other reviews of not being able to predict future repairs etc. The part was there the whole time in its state. It had split and frayed wiring that was poorly wrapped in electrical tape. So they are either inept at inspecting vehicles or don't actually thoroughly inspect them and miss things like that. Additionally, when we tried to go back to get a credit towards a significantly more expensive vehicle, my wife was treated like garbage. We ended up deciding to buy elsewhere and take a $3,000 hit on the vehicle. P.S. We test drove a Chrysler before buying the Dodge Ram. There was a check engine light on (common theme here) and the car was jerking and driving horribly. We go back to the dealership and Ron had a technician go look at it. The tech comes back, tells us it is a catalytic converter and should only be a couple hundred dollars. I asked how as that is typically a pretty pricey repair. He said, well I would just shave the part out and then just straight pipe it. I asked if that was legal and he laughed and said well luckily we don't live in California. With comments and employees like that, it is no wonder their used vehicles have ample problems. If you want to be treated like garbage, buy a new vehicle and hope you never have to step foot in the dealership again. More

Report | Print

Great sales staff and a great dealership! Darin was a friendly and courteous salesman and very helpful, which made my experience at Tenvoorde very easy. The used car manager Chad! helped make Darin was a friendly and courteous salesman and very helpful, which made my experience at Tenvoorde very easy. The used car manager Chad! helped make the deal happen so I could get the truck I wanted for the price in my budget! I will recommend this dealership to my friends and family. P.s.....this is the 3rd vehicle we have purchased from Tenvoorde! More

Report | Print