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Charles Williams
236 Reviews
236 Reviews
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236 Reviews of Charles Williams
May 31, 2019
A.C. problem I dropped my truck off in the morning and it was ready to pick up that afternoon. My service representative Charles Williams was very helpful and moti I dropped my truck off in the morning and it was ready to pick up that afternoon. My service representative Charles Williams was very helpful and motivated to make the experience the best. He was great! More
by MSGRHODES
Verified Customer
May 30, 2019
Great Service Always a pleasure working with these guys and gals. Never had any problems with service on my vehicle. Waiting area and bathrooms or clean. Very frien Always a pleasure working with these guys and gals. Never had any problems with service on my vehicle. Waiting area and bathrooms or clean. Very friendly and knowledgeable staff. Thanks for taking care of me and my GMC. More
by ROBERTB411
Other Employees Tagged: Phillip Towns , Gene Baxley, David Truitt
May 29, 2019
Service When I bring my vehicle in for service they always get every thing done that I ask for plus they suggest that I do others that I haven't thought of. I When I bring my vehicle in for service they always get every thing done that I ask for plus they suggest that I do others that I haven't thought of. I am very happy with the service and care that I get from Master Buick & GMC. More
by Eye Guy Ray
Other Employees Tagged: Brad Gillespie, Tony Goddard
May 25, 2019
Super Courteous & Super Convenient I have no regrets in purchasing my Encore at Masters of Augusta with the extended warranty. I live about 45 minutes away but they always go the extra I have no regrets in purchasing my Encore at Masters of Augusta with the extended warranty. I live about 45 minutes away but they always go the extra mile to help me get service appointments at my convenience. The folks at Masters are always courteous and respectful. It’s nice to know that there are still places of business that values each and every customer. More
by WINDYANDTREYSMOM
Other Employees Tagged: Wade Howard
May 23, 2019
Great Service Brought my wife's Buick Enclave in because of issues with the air conditioning. The technician discovered another issue with the vehicle that was not Brought my wife's Buick Enclave in because of issues with the air conditioning. The technician discovered another issue with the vehicle that was not related to the a/c. The a/c issue and the other issue discovered were repaired. Staff was friendly and helpful. More
by BURNLEY418
May 23, 2019
Taking care of customers Charles in service was great! He was able to fix my vehicle on short notice to attend my daughter's surgery, despite approval delays by the warranty c Charles in service was great! He was able to fix my vehicle on short notice to attend my daughter's surgery, despite approval delays by the warranty company. More
by Chris
May 14, 2019
Very conscientious service writers and Department Very conscientious service Personnel. William Fanning is the best. Charles Williams is the best. They kept me informed and call me when my vehicle is Very conscientious service Personnel. William Fanning is the best. Charles Williams is the best. They kept me informed and call me when my vehicle is ready. More
by Mike
Other Employees Tagged: William Fanning , Gene Baxley
May 14, 2019
Too expensive Traveling through Augusta and engine light comes on. Charged $494 diagnostics fee. Total bill $877 to replace a hose and a sensor valve. RIP Off. Traveling through Augusta and engine light comes on. Charged $494 diagnostics fee. Total bill $877 to replace a hose and a sensor valve. RIP Off. Never again and will not recommend you service to anyone. More
by DR Collins
May 09, 2019
Oil change-tire rotation Dropped car off and service director had me good to go about two hours ahead of the appointment time. Very nice! Great dealership - I recommend sales Dropped car off and service director had me good to go about two hours ahead of the appointment time. Very nice! Great dealership - I recommend sales and service. More
by BobbyT
May 03, 2019
Maintenance , engine light & air bag Every body was very helpful and tock care of all my concerns had to come in a second day because they had to order a part Every body was very helpful and tock care of all my concerns had to come in a second day because they had to order a part More
by Z....
