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Charles Williams
200 Reviews
200 Reviews of Charles Williams
March 03, 2019
Took All Day Long Made extra effort to get out for an early morning appt. I noticed at 3 P.M. that no one had called to say it's finished. When spoke with Charles the Made extra effort to get out for an early morning appt. I noticed at 3 P.M. that no one had called to say it's finished. When spoke with Charles the work was still being done. The result was no one was available to pick up the car. To pacify me they sent a car and driver to get me. The bill was so much bigger than I expected. More
by Driver593
Verified Customer
March 02, 2019
Not able to fix service lane departure sensor They were unable to fix my car. Two times I sat nearly all day. They Recommended some unnecessary work. I don't know who can fix that sensor now. Un They were unable to fix my car. Two times I sat nearly all day. They Recommended some unnecessary work. I don't know who can fix that sensor now. Unhappy with experience. More
by Banks At2*
March 01, 2019
Friendly, professional service I brought my vehicle by for an oil cosumption test check. The staff was attentive, professional, and courteous. The results were explained to me thoro I brought my vehicle by for an oil cosumption test check. The staff was attentive, professional, and courteous. The results were explained to me thoroughly, and in a manner that I could easily understand. All of my questions were answered to my satisfaction. More
by Wggeno
March 01, 2019
2016 Yukon Denali service Charles the service rep and Philip the service manager have done everything allowed by gmc to fix my problems. Though I have been very disappointed wi Charles the service rep and Philip the service manager have done everything allowed by gmc to fix my problems. Though I have been very disappointed with GMC corporate and the problems that have occurred with my car with very low mileage. Our corporate rep is terrible and it takes weeks to get in touch with Monet with no resolve. Master has been excellent. More
by almondpm
Other Employees Tagged: Phillip Towns , Annette
February 28, 2019
Good quick service. I was early for my appointment and the service was completed in a very timely manner. All employees were friendly and professional. The waiting area w I was early for my appointment and the service was completed in a very timely manner. All employees were friendly and professional. The waiting area was very clean with ample reading material. More
by BVERNOY
February 25, 2019
Great experience Charles always goes above and beyond to explain everything that’s going on along with the cost associated with the repairs. He makes the experience e Charles always goes above and beyond to explain everything that’s going on along with the cost associated with the repairs. He makes the experience easy and enjoyable. More
by sammonsjo
February 23, 2019
Very good I wish that they could found the problem earlier with the corsion of battery and cable earlier they couldn't have been checking that in the pass I wish that they could found the problem earlier with the corsion of battery and cable earlier they couldn't have been checking that in the pass More
by Cynadams71
Other Employees Tagged: Tony Goddard
February 22, 2019
Great service Mr Charles Williams handled everything in a very professional manner. I was well pleased. Thanks a lot and I look forward to doing business with you i Mr Charles Williams handled everything in a very professional manner. I was well pleased. Thanks a lot and I look forward to doing business with you in the future. More
by Drjhamp123
February 16, 2019
excellent Was very happy with the overall experience. Everyone was very nice but the setup of the area is a bit strange. There are no chairs for waiting and it Was very happy with the overall experience. Everyone was very nice but the setup of the area is a bit strange. There are no chairs for waiting and it us unclear who you are to see. Charles let me k ow what was hiing on and exactly what to expect. More
by pearl0612
February 16, 2019
Have been a customer since 70’s, always good service Appointment took longer than estimated Informed of future service needs, helpful information William Fanning very nice and professional, have dealt Appointment took longer than estimated Informed of future service needs, helpful information William Fanning very nice and professional, have dealt with him previously, always pleasant More
by Ucford
Other Employees Tagged: William Fanning
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