Chip Smith

Last week I was traveling from Indiana to Florida when my car broke down in middle Tennessee. I had 4 mechanics work on my car trying to get back on the road, each time my car wasn’t fixed. Two others looked car broke down in middle Tennessee. I had 4 mechanics work on my car trying to get back on the road, each time my car wasn’t fixed. Two others looked at my car quoting the problem as different and costly issues, I had just spent my travel budget on the first four mechanics. I had been stranded for several days and was being told the soonest someone could work on my car was 3 weeks out. In desperation called Newton seeking help, trade in or whatever it took to get me back on the road. They sent a tow truck 50 miles to come get me, my dogs and car. Everyone I spoke with treated me with kindness and compassion. Newton assessed my car and found a simple spark plug issue. I had been overly honest telling them what I was already quoted, they could have charged me for unnecessary work and I would not have known- but they didn’t. They could have convinced me to trade my car in but they didn’t. They simply fixed the spark plug and brought my car back to me in under 30 minutes. I will be forever grateful for their honesty, kindness and compassion. They went above and beyond for me when I was in what felt like a desperate situation. A new car is in my horizon for the near feature and the only place I will consider purchasing from is Newton Nissan. I would like to thank everyone at Newton that helped get me back on the road. You are my hero’s! More

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Chip always treats me like a brother when I come to Nissan. Never a problem. Nissan. Never a problem. More

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Having such a great sales lady is a positive reflection on Newton Nissan. The dealership has a great selection and a relaxing environment. I can’t list enough adjectives about our saleslady and the dealers on Newton Nissan. The dealership has a great selection and a relaxing environment. I can’t list enough adjectives about our saleslady and the dealership. More

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Chip gave amazing Customer Service and went out of his way to help when he didn’t have to. Make sure you speak to him when you come by way to help when he didn’t have to. Make sure you speak to him when you come by More

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Just a little message about visit with service Department.I recently had my 10,000 mile checkup and had a great experience.I did notice after a minor problem and called service Department and spok Department.I recently had my 10,000 mile checkup and had a great experience.I did notice after a minor problem and called service Department and spoke with Chip and he said "bring it on in we will take care of you at your convienience".And boy did they ever I met Brian Lewis at the door with a smile and great "hello"and was immediately sent to Chip who took care of this problem promptly!Such a minor issue was taken care of with such an extreme manor and I assure you Brian Lewis made me feel like part of the family!!!If someone does not accolade these two employees somehow with a thank you or a soda or a lunch or just a moment of some managerial time I would be highly dissapointed.I will check up on this!Thank you Nissan for a great experience. Ray Barksdale More

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Chip was great he took great care of me. My appointment went extremely smoothly! I need to do some work while I was there and he helped me out giving a place to work. Thank you Chip! My appointment went extremely smoothly! I need to do some work while I was there and he helped me out giving a place to work. Thank you Chip! More

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Elston could write a book on the vehicle we were looking at new everything there was to know answered all of our questions introduced us to the service process he would be the reason to buy your next vehicl at new everything there was to know answered all of our questions introduced us to the service process he would be the reason to buy your next vehicle here. Tim Clark and his team were great to work with. More

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Brandon Payne was my salesperson for the 2nd time and was absolutely amazing. He dealt with me reaching out constantly asking what sales he had going on. Then when I finally made a last minute decision to bu absolutely amazing. He dealt with me reaching out constantly asking what sales he had going on. Then when I finally made a last minute decision to buy - literally as he was about to leave for the day - he stayed and made the deal happen. We have purchased 4 from Brandon and he’s a rockstar. More

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Amazing experience with a smooth transition and fair pricing. I would definitely recommend them to anyone. Colby, Brandon, and Chip have all helped anyway possible! pricing. I would definitely recommend them to anyone. Colby, Brandon, and Chip have all helped anyway possible! More

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Very nice. Very helpful. Above and beyond. I live 3 hours away but I know Newton Nissan will always take excellent care of me. They even bought me coffee! Very helpful. Above and beyond. I live 3 hours away but I know Newton Nissan will always take excellent care of me. They even bought me coffee! More

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