Chris Boger | Page 8

Everyone including our salesman Mark and his trainee were extremely knowledgeable and pleasant to deal with. I liked the experience so well I ended up buying 2 cars. Thanks to everyone. extremely knowledgeable and pleasant to deal with. I liked the experience so well I ended up buying 2 cars. Thanks to everyone. More

by dpochatek Verified Customer Verified Customer

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Friendly and straight to the point staff that don't mess around and waste time on anyone. around and waste time on anyone. More

by dlung Verified Customer Verified Customer

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Horrible customer service in the sales department. They never went over the service report with me or gave me the service report. They left sticker in the car saying the oil change was over due. When They never went over the service report with me or gave me the service report. They left sticker in the car saying the oil change was over due. When I drove the car the night I bought it the interior lights didn't work. When I called no one would call me back including Chris the manager. They left the car on empty. I had to pull out of the lot and go straight to the gas station. I am finally dealing with a new manager that is helping. They will have my car for three weeks to fix the wiring. They did give me a car to drive with a busted windshield. I do not recommend this dealership! We are buying another car for my daughter and it definitely won't be with them. More

by mandylmt572 Verified Customer Verified Customer

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I was car searching for about a month until I made it to Crestmont Hyundai, and they were the ones who were finally able to close the deal. They got me approved for a better APR than I was being offered at Crestmont Hyundai, and they were the ones who were finally able to close the deal. They got me approved for a better APR than I was being offered at every other dealership I had been to, and they had exactly what I was looking for. Jared was a wonderful salesman. He helped me find the perfect car that matched all my criteria and wasn't out of my budget. He, along with the finance team and management, were all very friendly and helpful prior to the purchase and afterwards. I was looking for a lower mileage, 4 year old car or newer, with features that are apparently pretty hard to find in Ohio on my budget. And it had to have next to zero rust on it, underbody included. He found the perfect car for me and, a month later, I still love driving this thing! Chris and Luigi were the managers who helped me. My purchase was a bit of a special case. I was an out-of-state resident who needed a car ASAP. My car was totalled and I didn't have the time to fly back home, buy one there, and drive it back here. They helped me navigate through the difficulties of my situation with ease. The car I purchased needed a replacement sensor that was on backorder for a week, so I couldn't pick it up just yet, but they made sure I was taken care of during that time with a loaner vehicle. Kate was the finance manager who helped me pick out the best warranty and maintenance programs for me. I also got the Luxcare interior/exterior protection program. She was very knowledgeable and was able to answer every question I had along the way. She also thoroughly explained the financial agreement and plans I purchased. It was my first time buying a car from a dealership so I had a lot of questions. All in all, I give this team 5 stars for doing such an outstanding job. Thank you, everyone at Crestmont Hyundai. There were plenty of other good dealerships and salespeople I interacted with during my search, some were mediocre, but this one takes the cake! More

by Kevin Verified Customer Verified Customer

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Everything was fine except having to wait over an hour to see someone in financing. When I finally got in it literally took 5 minutes. see someone in financing. When I finally got in it literally took 5 minutes. More

by jerzeygirl_65 Verified Customer Verified Customer

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I was so pleased with my purchase of my 2023 Hyundai Elantra Limited and the entire staff at Crestmont Hyundai of Brunswick, Ohio. Terry Coggins was my sales- person and kept me up to date throughout Elantra Limited and the entire staff at Crestmont Hyundai of Brunswick, Ohio. Terry Coggins was my sales- person and kept me up to date throughout the entire process. Chris Boger made me feel like I was important and helped along the entire transaction. They have a great team at Crestmont and I am so happy I chose them to work with in my purchase for a new vehicle. THANKS !!!! James Boomer As Arnold would say: "I'll Be Back" !! More

by mohawkjim Verified Customer Verified Customer

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Jared was easy to work with and professional. I would recommend him to a friend. I would recommend him to a friend. More

by taraplues Verified Customer Verified Customer

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Great sales experience, great service! Highly recommend. Very knowledgeable and courteous staff. Excellent communication. Very happy! Highly recommend. Very knowledgeable and courteous staff. Excellent communication. Very happy! More

by dgibson9 Verified Customer Verified Customer

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They denied my warranty despite perfect maintenance. When I asked for the documentation on the warranty refusal they lied to me and first said they could not access the info then later said it was all v When I asked for the documentation on the warranty refusal they lied to me and first said they could not access the info then later said it was all verbal. Never, ever by a Hyundai and expect them to honor your warranty. More

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Alexandria Fuldauer was an exceptional sales woman. I love Hyundai, but wasn’t too familiar with the Santa Fe. I’m generally not a fan of SUV’s, but her recommendation got me inside and after watching I love Hyundai, but wasn’t too familiar with the Santa Fe. I’m generally not a fan of SUV’s, but her recommendation got me inside and after watching reviews that night, I was back the next day for the purchase, which was a very pleasant.experience More

by leonardshelby17 Verified Customer Verified Customer

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