"Have never done business with this dealership and..."
- BIELEFELDJC Verified Customer
Have never done business with this dealership and sincerely hope I never do again. Dealership lied about the status of my service and took the vehicle to a non-Ford provider to do the work. Was charged above the Ford website published installation cost. Incompetent and dishonest.
We are very disappointed to hear that you were not satisfied with your service here at Boucher. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss your visit further. We hope to hear from you soon.
December 18, 2020
"Came in for the works oil change with a 12:30 appointment..."
- TONYTHIMM Verified Customer
Came in for the works oil change with a 12:30 appointment and left and 3:20 very ridiculous! The last time that happened probably 2 years ago it was over 2 hours for the same thing I worked with Kim G and after I left and paid for it she called and said she talked to the service manager and they refunded my payment I felt then she went above and beyond! I appreciate a person like her! I have bought my last 2 cars there because of Dave Brooks another person I respect but now that it’s time for another vehicle it’s probably time to check other alternatives!
Tony - we are very sorry to hear you were not completely satisfied with your previous and most recent Service visits with us. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this further with you.
December 17, 2020
"It was a very comfortable and friendly experience. Our..."
It was a very comfortable and friendly experience. Our sales man was very knowledgeable and pleasant to work with. wouldn't hesitate on going back there in the future.
Max - we are happy you had a positive experience with us!
November 18, 2020
"Gordie Boucher Ford is my go to for service of my..."
- CDEHUSSON Verified Customer
Gordie Boucher Ford is my go to for service of my vehicles for work I cant do myself. The Service Dept is top notch from the Service Writers, Mechanics and Service Manager. If I have any concerns they all want to verify everything was done right and if necessary correct anything that isn't. I highly recommend them for anyone's service needs.
"Update: No longer recommend here. Or if you do buy..."
Update: No longer recommend here. Or if you do buy something have them put everything in writing with service department. They were the last to change the oil on the vehicle I purchased according to them/carfax.. whatever service tech worked on it did damage the oil pan.. now the vehicle can’t even get an oil change without dropping the whole front end and putting in a new pan. Did the service department own up to this?? Of course not! Their techs would never do such a thing! HA OKAY.. now I’m out $1400 for their mistake after they (service dept/ GM) refuse to return any phone calls. Sales dept great.. everything else not so much
Amanda, John, & Erik were fantastic to work with from start to finish throughout the entire buying process. They were very friendly and accommodating even going as far as picking me up from the airport and making sure I arrived home after a 9 hour drive! Definitely recommend Gordie Boucher if you are in the market for a new vehicle.
MDG, we are very sorry to hear you no longer recommend Boucher. Unfortunately, we are unable to find your name in our system. When you have the opportunity, please reach out to our Service Manager, Ken Braun, at 262-338-3379. We hope to hear from you soon.
October 19, 2020
"Gordie Boucher will not only provide a competitive price..."
- ECASEY0 Verified Customer
Gordie Boucher will not only provide a competitive price but they also care about there customers. They ensure that the vehicle you are looking at will indeed fit your needs. I would recommend Gordie Boucher to anyone.
"Great sales experience! The staff were super friendly and..."
- MSTATER Verified Customer
Great sales experience! The staff were super friendly and knowledgeable. They made us feel right at home. They went above and beyond to find us the exact vehicle we wanted. I highly recommend Gordie Boucher. We will always use them from now on.
We are happy to hear you enjoyed your buying experience here at Boucher! Please don't hesitate to reach out to us if there is anything else we can do for you!
October 05, 2020
"Purchased a new Ford Explorer. Most of the deal was done..."
- Bruce Verified Customer
Purchased a new Ford Explorer. Most of the deal was done virtually via phone and email. They gave me a great price on my trade in and and a great price on the new vehicle. Zeke was easy to deal with and super nice. Will definitely recommend to family and friends.
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