Christian Stark | Page 5

The staff was great, and exhibited excellent customer service. I’ll choose this location in the future for my vehicle service. service. I’ll choose this location in the future for my vehicle service. More

by keon_autox Verified Customer Verified Customer

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Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years I have been going to Koons for 30 years More

by Tim Verified Customer Verified Customer

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I got my car oil changed there and I’m so happy with the service service More

by ong31375 Verified Customer Verified Customer

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I am absolutely beyond happy with the services I received on my visit last week. The staff and service department went above and beyond to assist me in getting my vehicle straight. The service department was on my visit last week. The staff and service department went above and beyond to assist me in getting my vehicle straight. The service department was very knowledgeable and was able to explain everything clear to me where I understood and had no questions unanswered. The help I received from multiple different people showed how the Koons staff definitely works together as one. A huge thank you for a GREAT experience. More

by Cadi23 Verified Customer Verified Customer

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The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed Verified Customer Verified Customer

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Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated. knowledgeable. Service was completed in less time than was estimated. More

by tinachios Verified Customer Verified Customer

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Would’ve been better if there were more people working. Please consider hiring more people Please consider hiring more people More

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Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for 2 days and I took off of work. Vehicle is still making the same noise I took it in for. The month and 1,000 miles are up and I’m stuck with a noise that absolutely drives me crazy. I guess you get what you pay for. Very unhappy with the service department. Place sucks More

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Friendly, family atmosphere. Large selection of vehicles to choose from. We looked around for several months. We were delighted with the response we received from Rebecca at Koons in White Marsh. She worked to choose from. We looked around for several months. We were delighted with the response we received from Rebecca at Koons in White Marsh. She worked very hard to get us the best deal possible. We are very happy & would encourage anyone looking for a new vehicle to contact Rebecca at Koons Chevy. More

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Excellent Buying Experience!! Superior Follow Up Experience! My experience with purchasing a new vehicle and trading in a used vehicle was excellent without exception! I am a tough review customer from experien My experience with purchasing a new vehicle and trading in a used vehicle was excellent without exception! I am a tough review customer from experiences at other dealerships, yet I am completely satisfied with the personal dedication these fine folks have delivered through the entire experience at Koons White Marsh Chevrolet. Seriously, please consider buying your next vehicle at this dealership for a streamlined experience and follow up reassurances. More

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