Christina Thomas
Christina Thomas at Lou Sobh Honda

Christina Thomas

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Christina Thomas

February 12, 2026

Dealership Rating
Employee Rating

Good Everything done in a timely fashion. Only I felt they were premature on brake fluid change as this vehicle doesn't do excessive driving More

by chris1755
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

February 10, 2026

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Employee Rating

Everything is good exsept to change oil and another thing take so long to wait need to improve the timin More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Lou Sobh Honda responded

Thank you, Peter, for sharing your feedback with us. We’re glad to hear that everything else went well during your visit. We do apologize for the longer wait time on your oil change and additional service. Improving our timing and efficiency is something we’re always working on, and your comments help us get better. We appreciate you choosing Lou Sobh Honda and look forward to providing you with a smoother experience next time!

February 07, 2026

Dealership Rating
Employee Rating

Very Good! ! The adviser is very good and explained everything and helped me. Very pleased and provided updates and delivered my vehicle on time. Very satisfied More

by veerepalliashok
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

Feb 12, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're so glad to hear your advisor took great care of you, explained everything clearly, and kept you updated throughout the process. It’s great to know your vehicle was delivered on time and that you’re very satisfied with the service. We truly appreciate you choosing Lou Sobh Honda and look forward to serving you again!

February 03, 2026

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Employee Rating

While it is never a fun thing to unexpectedly part with hard earned cash, I have to commend my service writer Christina for her excellent customer service! I was returning from a road trip when my problem More

by woodepgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Lou Sobh Honda responded

Thank you so much for sharing your experience! We know unexpected repairs are never easy—especially in the middle of a road trip with a winter storm approaching and a tight deadline to pick up your dog. We’re truly glad Christina was able to step in, get you in and out quickly, and coordinate everything so efficiently. Her initiative in checking for additional coverage and making sure you were taken care of speaks volumes about the dedication she brings to our team. We’re very lucky to have her, and your kind words mean a lot. Thank you for choosing Lou Sobh Honda, and we’re grateful we could help you get safely back on the road!

February 01, 2026

Dealership Rating
Employee Rating

Your Service Advisor (C. Thomas) and Tech (J. Voight) provided exception (5 star) service to help me navigate a warranty issue with my Honda Passport. Could not be more plea More

by J W Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Voight

January 30, 2026

Dealership Rating
Employee Rating

This dealer has a Great and afficient customer service! I would like to Thankfulto Tan , for All of his support! More

by marcoal17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 27, 2026

Dealership Rating
Employee Rating

Amazing care! They are punctual with their efficiency especially in the service department. Everyone is quick to help or offer help which always goes a long way! More

by grant24
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

January 26, 2026

Dealership Rating
Employee Rating

She was great No She was very attentive to detail and quick to provide great service More

by reichlingjames
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

Jan 27, 2026

Lou Sobh Honda responded

Thank you so much for sharing your experience! We’re thrilled to hear that she was attentive to every detail and provided you with great service. We’ll be sure to pass along your kind words—they’ll mean a lot. We look forward to serving you again soon!

January 26, 2026

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Employee Rating

Every time I have our car serviced here they exceed expectations. From communication to quality they are top tier. More

by samuca715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Lou Sobh Honda responded

Thank you for your kind words! We’re thrilled to hear that our team consistently exceeds your expectations. We appreciate your trust in Lou Sobh Honda and look forward to continuing to provide top-tier service for you and your vehicle!

January 23, 2026

Dealership Rating
Employee Rating

Very Professional cared about my concerns on the Honda I recently bought at CarMax all checked out in a timely manner I now have faith in Lou Sobh to service and take care of my car Thank you ?? More

by shwmiss
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

Jan 27, 2026

Lou Sobh Honda responded

Thank you for sharing your experience! We’re so glad our team could address your concerns and provide timely service. It means a lot to hear that we’ve earned your trust in caring for your Honda. We appreciate your kind words and look forward to keeping your car in great shape!

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