Christine Klaben
Christine Klaben at Klaben Ford Lincoln
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Christine Klaben | Page 16

General Sales Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,450 Reviews

I started working at Klaben when I was 16 years old, answering phones and filing paperwork. Throughout my high school and college years, I took on various roles at the dealership which helped to expand my knowledge and understanding of the business. I started working in the Finance Department at the age of 23, while completing my MBA at the University of Akron. I had a strong curiosity and interest in Finance, mostly because of my love for working with people and numbers. I worked as a Finance Manager for 19 years, and transitioned to the role of Sales Manager in August 2021. I am proud to work for a company that grounds itself in customer loyalty and satisfaction and have enjoyed the relationships I have built with several of my customers over the years.

Dealership Experience

29 yrs

Industry Experience

29 yrs

Languages Spoken

English English

5.0

1,450 Reviews

Write a Review

1450 Reviews of Christine Klaben

July 08, 2022

Dealership Rating
Employee Rating

Excellent customer service, efficient, knowledgeable, welcoming, and kind. Bo was fantastic! He went above and beyond. This was a great experience and I am very pleased with my purchase. I love my car! More

by Missyolib
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bo Stewart , Denise Miller

Jul 11, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

July 08, 2022

Dealership Rating
Employee Rating

Mike and Luke are wonderful at what they do. Both were knowledgeable about the cars and efficient. The process was easy and I drove away in the car I wanted! I highly recommend Mike and Luke, th More

by Ricki571
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Jennifer Bowen, Luke Deegan , Denise Miller

Jul 11, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 24, 2022

Dealership Rating
Employee Rating

Exceptional service. Mr klaben, kristen, and shawn made it right for the purchase of my ford explorer. More

by jmmccaul0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 20, 2022

Dealership Rating
Employee Rating

I cannot say enough goods things about this dealership. I am 64 and have bought many cars over the years. I hated walking into any dealership as a single woman because I was always treated like an inexperi More

by mmaymitro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Tim Sterling, Michael Uzl II, David Klaben, Scott Burghardt , Denise Miller, Steve Opalko, Mario Palomba

Jun 22, 2022

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

Jun 23, 2022

mmaymitro responded

Thank you for your response. Boy is it nice to talk with someone that cares. Now a days everyone is automated. Klaben will be my place for cars and service!!

June 07, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was kind and efficient. We were helped through the process quickly and thoroughly and with excellent customer service! More

by jmoraleslpn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Branden Johnson, Denise

Jun 08, 2022

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

June 02, 2022

Dealership Rating
Employee Rating

It is always a pleasure working with Richard and Christine on all my purchases. David explained the paperwork and everyone made my experience at the dealership one that keeps me coming back. I hav More

by UDFAN92
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, David Mitchell

Jun 04, 2022

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 26, 2022

Dealership Rating
Employee Rating

I had never bought a new car before and everyone I know who had, said it is not an exciting or easy process, but Branden had helped me from the very beginning and made the process fun and exciting. He kept More

by Sidney F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Lewin , Branden Johnson, Denise Miller

May 27, 2022

Klaben Ford Lincoln responded

Hi Sidney, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 21, 2022

Dealership Rating

OUTSTANDING! !!! This is my 2nd purchase at this dealership and I can’t even put in words the great experience I had the review would be to long! If I could giv More

by cnewton567
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Polos , Denise Miller

May 23, 2022

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 19, 2022

Dealership Rating

Great dealership to work with. Staff very friendly and knowledgeable and BoAllen is a wonderful Salesman. The entire process went smoothly. Thank you. More

by deb6209
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Bo Stewart

May 20, 2022

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 18, 2022

Dealership Rating

Very professional and polite. Didn't feel pressure d at all. I felt comfortable and Will recommend to my family and friends. More

by Shardé D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Jennifer Bowen , Branden Johnson

May 19, 2022

Klaben Ford Lincoln responded

Hi Shardé, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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