Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor | Page 15

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
280 Reviews
4.9

280 Reviews

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280 Reviews of Christopher Taylor

January 29, 2024

Dealership Rating
Employee Rating

The work was done quickly and it was done well. However 94.00 for an oil change is not ideal. However we are paying more for everything these days. They need a bigger waiting room because an oil ch More

by Steven & Carla Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre

Jan 31, 2024

Colonial West Chevrolet of Fitchburg responded

Steven and Carla, I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 20, 2024

Dealership Rating
Employee Rating

Very polite from first contact through the completion of the service. Service gave an accurate estimate up front and completed the work in a timely manner. I couldn’t be happier with the entire interaction. More

by timpatpauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta , Shelley Dupre

January 19, 2024

Dealership Rating
Employee Rating

Had my car serviced the other day at Colonial West Fitchburg Ma. Was having a heat issue on my 2018 Chevy Trax. The service department Chris took care of my service needs excellent. I do recommend More

by Leominster Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 16, 2024

Dealership Rating
Employee Rating

Just took my 2018 Chevy Trax in for repair at Colonial West the other day. The service department took my car in for repair very quickly and gave a estimate for go ahead with the repair. The service dep More

by Another upset customer at Colonial West Fitchburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your revisions.

December 27, 2023

Dealership Rating
Employee Rating

This dealership is efficient, Thorough, And informative! I recommend colonial Fitchburg ! Try them out and you will agree More

by Golden
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

December 27, 2023

Dealership Rating
Employee Rating

Great experienced, will always use this dealership as my go to for service needs. Thank you More

by Pjd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre

December 23, 2023

Dealership Rating
Employee Rating

I have been buying vehicle from Colonial West since 2007 and always have them service there as well. The service has always been friendly and professional. More

by jfcosenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre

December 20, 2023

Dealership Rating
Employee Rating

At my neighbor’s suggestion I had my Toyota Corolla serviced at Colonial Chevrolet-West in Fitchburg, MA. Sevice was seamless, took an hour and I will be back for my servicing needs. Many thanks! More

by bldainoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre

Dec 20, 2023

Colonial West Chevrolet of Fitchburg responded

Thank you so much! Colonial West Chevrolet is thrilled to read about your positive experience~ Please feel free to reach out anytime! Happy Holidays! Kindly, Shelley Dupre' Customer Care and After-Sales 978-516-4026

December 12, 2023

Dealership Rating
Employee Rating

Needed an Oil Change on one of our company vehicles while working in town. Shelley set it up for the next day, our truck was in and out of service in no time without any delay. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre

December 11, 2023

Dealership Rating
Employee Rating

Merry christmas and happy new year I had no problems with my last visit, very efficient More

by KARL1BERNHARDT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tania Audet

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