Colin Simmons

I was very unsatisfied. Should’ve been a free oil change with the buy two get one free. The manager was a jerk not very helpful. I will never come back. I will also not reco Should’ve been a free oil change with the buy two get one free. The manager was a jerk not very helpful. I will never come back. I will also not recommend your service center to anybody I know. I will actually recommend that they go to other places and it’s upsetting cause I own a Hyundai and my son who lives with me also owns another Hyundai and neither one of our cars will be serviced in your service center again. More

by joe p Verified Customer Verified Customer

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I absolutely love Family Hyundai! They have the best staff and Customer Service! I will say I bought three Tucson's from Family! George aka Skip is a great sales rep and I truly love They have the best staff and Customer Service! I will say I bought three Tucson's from Family! George aka Skip is a great sales rep and I truly love how everyone works together to keep the customers satisfied with their visit whether Sales or Service! Keep up the great Customer Service as top priority and I will keep calling Family Hyundai a true automotive family of mine! Thank you for your Service! More

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In the few visits I've had it's been professional and courteous. Especially JoAnne. Joanne kept me appraised of what was happening and about how long it might take courteous. Especially JoAnne. Joanne kept me appraised of what was happening and about how long it might take More

by James61930 Verified Customer Verified Customer

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Collin is very courteous and makes every service visit seamless and efficient. Salesman Mayweather Shorter is the best. seamless and efficient. Salesman Mayweather Shorter is the best. More

by JPLUGG Verified Customer Verified Customer

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They did an excellent job. Customer service and communication were on point. While they were busy, they were professional and helpful Customer service and communication were on point. While they were busy, they were professional and helpful More

by jshanschro Verified Customer Verified Customer

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This service department is the worst I think I’ve ever been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how been to. They don’t bother to call the customers back when they call the dealership. They have absolutely no communication skills let a lot know how to pick up a phone and call the customer about their vehicle. My car was there from Tuesday and didn’t even get looked at until Thursday then said it would be done Friday and when I got there Friday to pick it up it still wasn’t done and didn’t even get a phone call about it. I didn’t end up getting it back until late Monday. I’m kicking myself in the xxx for even buying this vehicle at this dealership. The only reason I did was because the salesman was so nice and knew what he was talking about. Never will I buy a car here again nor refer anyone here. More

by JENNY Verified Customer Verified Customer

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I was sold an oil change and tire plan when I bought my F-150 from this dealership, however then don’t have a lift to accommodate my vehicle to rotate the tires. I was compensated an additional oil change F-150 from this dealership, however then don’t have a lift to accommodate my vehicle to rotate the tires. I was compensated an additional oil change but it’s still an inconvenience to me figuring out how to get my tires rotated. Not too pleased More

by DJSCHMITTY77 Verified Customer Verified Customer

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The service team are great. I was taken care of quickly. Keep up the great work. I was taken care of quickly. Keep up the great work. More

by LU_BARR Verified Customer Verified Customer

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Colin was very polite and professional, as were all the staff I encountered. I really appreciated Colin squeezing me in at short notice. When I left, my vehicle was purring like a kitten. staff I encountered. I really appreciated Colin squeezing me in at short notice. When I left, my vehicle was purring like a kitten. More

by fellis64 Verified Customer Verified Customer

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Great customer service. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. More

by Ssnaid Verified Customer Verified Customer

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