Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.7
116 Reviews
4.7

116 Reviews

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116 Reviews of Courtney Krause

February 06, 2026

Dealership Rating
Employee Rating

Koons in white marsh has great customer service. The staff is very knowledgeable in responding to all concerns. The waiting area is always clean. Scheduling appointments is was easy to navigate. More

by tesher81
Service Price Transparency
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Recommend Dealer
Yes

February 06, 2026

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Always great service team members are very helpful and respectful I love the white marsh location More

by aroncarter1029
Service Price Transparency
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Recommend Dealer
Yes

February 06, 2026

Dealership Rating
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Very Friendly And Understanding Customer Service. Extended Warranty is amazing!, and saves you money. Extremely Helpful and Courteous! Time efficient. More

by The Sconion Family
Service Price Transparency
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Recommend Dealer
Yes

February 03, 2026

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Everything went extremely well at my last visit. They were all professional, courteous and knowledgeable. More

by t43kern
Service Price Transparency
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Recommend Dealer
Yes

February 03, 2026

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Friendly and helpful staff sales and service. Always looking out for the customers best interest. More

by ksantelli81
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shane Floyd, Sidney Brooks

January 31, 2026

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Employee Rating

They were good and efficient came and gave me updates on the vehicle very professional More

by dougm21234
Recommend Dealer
Yes

Other Employees Tagged: George Zahariousdakis

Feb 04, 2026

Koons White Marsh Chevrolet responded

Hello dougm21234, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

January 29, 2026

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Employee Rating

Courtney was very knowledgeable and she helped through the entire process. The issues were addressed and I had no other concerns. More

by edlover155
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Recommend Dealer
Yes
Feb 02, 2026

Koons White Marsh Chevrolet responded

edlover155, thank you for taking the time to leave us this positive review! Have a wonderful day!

January 28, 2026

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Employee Rating

Service department was very easy to work with, and kept me informed as to what was found and was taking place. More

by wayapen
Service Price Transparency
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Recommend Dealer
Yes
Jan 30, 2026

Koons White Marsh Chevrolet responded

Thank you! We hope to be of service to you again!

January 27, 2026

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Employee Rating

It’s always a pleasure dealing with your staff. They are always helpful. I always feel my car is in good hands with Corvette Specialist! It’s been awesome through the years😊😊😊😊😊😊😊😊😊😊😊 More

by kersidrathompson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Kelly Paris, Dan Hasselberger, Mark Schneider, Maria Taliano, Jerry Morreale, Nick Chapman, Josh Chernault , There was the Man in finance dept. He was so helpful and kind. He gave me a model corvette ! I am so sorry I do not know his name!

Jan 30, 2026

Koons White Marsh Chevrolet responded

kersidrathompson, we are delighted to see this rating! Have a great day!

January 26, 2026

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Employee Rating

Good communication and they always take care of my service requests. Would recommend to others More

by Belwood3
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Recommend Dealer
Yes
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