Courtney Krause

is very nice kind of a rotating door on personel but there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wai there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wait till we can get a car or plan on money to pay. More

by samuel.p.greenfield Verified Customer Verified Customer

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Another excellent service visit completed! I have been servicing traverses at Koons for years. The advisors are very courteous and thorough. The maintenance was done in less than 90 minutes an I have been servicing traverses at Koons for years. The advisors are very courteous and thorough. The maintenance was done in less than 90 minutes and covered all the bases. Thanks! More

by martinp1 Verified Customer Verified Customer

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Always great to deal with. Everything is easy and seamless when it comes to getting repairs on my truck. Always recommend Koons to my friends and family. Everything is easy and seamless when it comes to getting repairs on my truck. Always recommend Koons to my friends and family. More

by markm1125 Verified Customer Verified Customer

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LONG WAIT FOR OIL CHANGE-90 MINS The advisor was knowledgeable and pleasant. 15 words is too many knowledgeable and pleasant. 15 words is too many More

by dawn36 Verified Customer Verified Customer

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When I brought in my Truck for service I was met with the best service, Courtney Krause found out the problem with my truck and planed a repair. Then when the truck was in the shop her and the team working o best service, Courtney Krause found out the problem with my truck and planed a repair. Then when the truck was in the shop her and the team working on the truck found another problem on the truck. She ordered the part and had it fixed while in the shop. Very good service! John Armstrong More

by John Verified Customer Verified Customer

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Very professional service advisors friendly quick and great priced will definitely return in the future great priced will definitely return in the future More

by Photographyandchris Verified Customer Verified Customer

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Great service! Courtney Hirsch (Krause) saw that I had GM rewards and that saved me lots of money. She is always nice and knowledgeable! Every time I go here everyo Courtney Hirsch (Krause) saw that I had GM rewards and that saved me lots of money. She is always nice and knowledgeable! Every time I go here everyone is great and my car is always taken care of in a timely manner. I highly recommend Koons! Plus, I bought my last 3 cars here ! More

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Koons in white marsh has great customer service. The staff is very knowledgeable in responding to all concerns. The waiting area is always clean. Scheduling appointments is was easy to navigate. The staff is very knowledgeable in responding to all concerns. The waiting area is always clean. Scheduling appointments is was easy to navigate. More

by tesher81 Verified Customer Verified Customer

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Always great service team members are very helpful and respectful I love the white marsh location respectful I love the white marsh location More

by aroncarter1029 Verified Customer Verified Customer

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Very Friendly And Understanding Customer Service. Extended Warranty is amazing!, and saves you money. Extremely Helpful and Courteous! Time efficient. Extended Warranty is amazing!, and saves you money. Extremely Helpful and Courteous! Time efficient. More

by The Sconion Family Verified Customer Verified Customer

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