Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 5

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
168 Reviews
4.8

168 Reviews

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168 Reviews of Courtney Krause

March 08, 2026

Dealership Rating
Employee Rating

I arrived and was greeted in minutes and was out the door to work in under 15 minutes. Received a text that my car was finished and ready for pickup. What a great service and quick. I will be back More

by rde9692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Chapman

Mar 18, 2026

Koons White Marsh Chevrolet responded

Thank you rde9692! We hope to be of service to you again!

March 06, 2026

Dealership Rating
Employee Rating

It was a pleasure dealing with courtney. She was so professional and kept my informed the whole time. More

by Jpiercy1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

March 06, 2026

Dealership Rating
Employee Rating

My experience was great and Courtney h i r s c h was was fantastic she is one of your best and she treated me like a queen thank you so much for her and the rest of her teeth More

by queensimmo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 03, 2026

Dealership Rating
Employee Rating

Friendly front the minute I arrived until I left. My service was quick and done early! More

by smilemaker68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Koons White Marsh Chevrolet responded

smilemaker68, thank you again for taking the time to let us know how we did!

March 02, 2026

Dealership Rating
Employee Rating

I had a 10:30am appointment, Koons get me in early, the service rep was friendly and answer any questions I had. More

by anthonyrichmond1970@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for your review! Happy motoring!

February 25, 2026

Dealership Rating
Employee Rating

is very nice kind of a rotating door on personel but there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wai More

by samuel.p.greenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Koons White Marsh Chevrolet responded

Hi samuel.p.greenfield, thanks so much for rating us so high! Be safe on the road!

February 23, 2026

Dealership Rating
Employee Rating

Another excellent service visit completed! I have been servicing traverses at Koons for years. The advisors are very courteous and thorough. The maintenance was done in less than 90 minutes an More

by martinp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark

Feb 26, 2026

Koons White Marsh Chevrolet responded

Thank you again for taking the time to let us know how we did!

February 23, 2026

Dealership Rating
Employee Rating

Always great to deal with. Everything is easy and seamless when it comes to getting repairs on my truck. Always recommend Koons to my friends and family. More

by markm1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Feb 26, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

February 20, 2026

Dealership Rating
Employee Rating

LONG WAIT FOR OIL CHANGE-90 MINS The advisor was knowledgeable and pleasant. 15 words is too many More

by dawn36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Koons White Marsh Chevrolet responded

dawn36, thanks so much for rating us so high! Be safe on the road!

February 16, 2026

Dealership Rating
Employee Rating

When I brought in my Truck for service I was met with the best service, Courtney Krause found out the problem with my truck and planed a repair. Then when the truck was in the shop her and the team working o More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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