Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 5

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
174 Reviews
4.8

174 Reviews

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174 Reviews of Courtney Krause

March 18, 2026

Dealership Rating
Employee Rating

Always fast and courteous team members making sure everything goes as smoothly as possible during the complete process More

by mack.atwood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

March 16, 2026

Dealership Rating
Employee Rating

The service was amazing! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! More

by terry.gover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

March 16, 2026

Dealership Rating
Employee Rating

Always polite and respectful. Courtney was very professional and did not try to sell me any unnecessary services or products. The service was efficient and very clean. I also love More

by eseergae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons White Marsh Chevrolet responded

Thank you eseergae! We hope to be of service to you again!

March 13, 2026

Dealership Rating
Employee Rating

Prompt efficient service. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. More

by jsnappjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 11, 2026

Dealership Rating
Employee Rating

Service was excellent. Customer service rep was pleasant. Really wish there was an area that my car could be washed. That would be a great convenience for me. More

by jcohen712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 09, 2026

Dealership Rating
Employee Rating

Service was great. Fast and efficient. Very knowledgeable employees. Would recommend to everyone. Will be back More

by AshleyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

March 08, 2026

Dealership Rating
Employee Rating

I arrived and was greeted in minutes and was out the door to work in under 15 minutes. Received a text that my car was finished and ready for pickup. What a great service and quick. I will be back More

by rde9692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Chapman

Mar 18, 2026

Koons White Marsh Chevrolet responded

Thank you rde9692! We hope to be of service to you again!

March 06, 2026

Dealership Rating
Employee Rating

It was a pleasure dealing with courtney. She was so professional and kept my informed the whole time. More

by Jpiercy1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

March 06, 2026

Dealership Rating
Employee Rating

My experience was great and Courtney h i r s c h was was fantastic she is one of your best and she treated me like a queen thank you so much for her and the rest of her teeth More

by queensimmo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 03, 2026

Dealership Rating
Employee Rating

Friendly front the minute I arrived until I left. My service was quick and done early! More

by smilemaker68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Koons White Marsh Chevrolet responded

smilemaker68, thank you again for taking the time to let us know how we did!

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