Courtney Mearns
Courtney Mearns at Family Hyundai

Courtney Mearns

Customer Care Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
33 Reviews
4.4

33 Reviews

Write a Review

33 Reviews of Courtney Mearns

May 10, 2025

Dealership Rating
Employee Rating

Family Hyundai is the best dealer, everyone is very polite and friendly.so I definitely recommend it. More

by Cris
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

March 07, 2025

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Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
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Recommend Dealer
Yes
Mar 07, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 05, 2025

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Customer care was kind and assessed need,and concerns in regard to the vehicle. Thank you. More

by elainerichmond.32
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Recommend Dealer
Yes
Mar 05, 2025

Family Hyundai responded

Thank you, Elaine! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

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Terrible customer service. I do not recommend buying a car from here our getting any services done to your vehicle. More

by Meka
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Recommend Dealer
No

September 20, 2024

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You do do better with answering phone at the service sometimes it’s hard to catch someone at the other side More

by marekhajnos
Recommend Dealer
Yes
Sep 22, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Kristi, Courtney, and Jason were able to help, and we hope to see you again!

August 20, 2024

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Service center provided adequate service and dis the job right in a decent amount of time More

by msusmaras
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2024

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Everyone is very professional and thorough. The service was due to a recall. The work was completed as promised More

by BARB.BROWER
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar, Robbie Watson , Cole Nicholson

Jun 30, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help,Barb, and we hope to see you again!

February 25, 2024

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Fabulous. Have purchased several cars within our family and have never been disappointed!! Love our new car!! More

by Peggy30
Sales Price Transparency
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Recommend Dealer
Yes
Feb 25, 2024

Family Hyundai responded

Thank you, Peggy, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Congratulations on your new vehicle! We look forward to working with you again!

January 02, 2024

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Employee Rating

It’s a wonderful dealership to do business with… the sales people are kind and vey knowledgeable More

by richgreybill
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Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Jaclyn Bobbitt, TJ Schmitt, Scott Lupo, Kim DeVries , Wayne Huffman was very helpful with the issue with my

Jan 02, 2024

Family Hyundai responded

Thank you, Rich, for the kind words for our service and sales departments! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 29, 2023

Dealership Rating
Employee Rating

GRAHAM IS ALWAYS ON TOP OF EVERYTHING WHETHER SALES SERVICE FINANCE PARTS OR WHATEVER…..THANKS More

by IMTHEJAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Family Hyundai responded

It's great to hear that Graham and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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