Craig Francis
Craig Francis at Hyundai of Cool Springs
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Craig Francis | Page 2

Sales Professional

Hyundai of Cool Springs

201 Comtide Court
Franklin, TN 37067

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5.0
140 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

14 yrs, 7 mos

5.0

140 Reviews

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140 Reviews of Craig Francis

September 18, 2022

Dealership Rating
Employee Rating

I had a wonderful experience with Craig! He helped me quickly find exactly what I was looking for, and made the car buying process so easy! More

by gbeirne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino

Sep 20, 2022

Hyundai of Cool Springs responded

Gbeirne, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 03, 2022

Dealership Rating
Employee Rating

Joe was the most personable and genuine salesman I’ve worked with. I’m in sales and can say he loves what he does and will treat you right. Will recommend him to anyone looking for a car. More

by david.burkejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2022

Dealership Rating
Employee Rating

Awesome dealership, Craig Francis was amazing and very helpful. Got a great car for low price More

by Gooch09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 08, 2022

Dealership Rating
Employee Rating

This is my third car from Hyundai of cool springs. I highly recommend their team. Joe did a great job and is the kind of sales person you really hope for. Honest and to the point, I’ll be back for my More

by William.m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Hyundai of Cool Springs responded

Hi William, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

November 09, 2021

Dealership Rating
Employee Rating

We are so pleased with our purchase from Hyundai of Cool Springs. Craig Francis and Mark Salvino were a pleasure to work with. They really took the stress out of buying a new car. I would highly recommend w More

by Jami&Henry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino

Nov 12, 2021

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 25, 2021

Dealership Rating
Employee Rating

Craig was extremely helpful and there was no haggling. They gave us the best price for the vehicle and our trade in. Was the fastest time I have ever had buying a new car. More

by shrp_mchl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino

Aug 27, 2021

Hyundai of Cool Springs responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

July 01, 2021

Dealership Rating
Employee Rating

Stopped in to see Craig relative to trading my 2020 Santa Fe on a 2021 model. I left the dealership 2-1/2 hours later with a new 2021 Santa Fe. Craig is easy to work with and very knowledgeable of the produc More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Hyundai of Cool Springs responded

Hi Steve, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

June 30, 2021

Dealership Rating
Employee Rating

It was an awesome experience! Everyone was super helpful, I enjoyed buying my beautiful car from them :) More

by sarajordanchandler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino , Darnesha Moore

Jul 05, 2021

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 29, 2021

Dealership Rating
Employee Rating

We were on our way to the mall in Cool Springs and just decided to stop for fun and see what they had. I have been looking for a 2018 rav4 for a while now but I haven't found one at a good price and didn't More

by Michaela
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad

Jul 05, 2021

Hyundai of Cool Springs responded

Hello, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Hyundai of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

June 20, 2021

Dealership Rating
Employee Rating

I met Craig after setting up an appointment to test drive a new Hyundai Elantra Hybrid. He was a pleasure to talk to and he explained all of the features of the vehicle during our test drive in a kind and fr More

by Matt H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2021

Hyundai of Cool Springs responded

Hi Matt, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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