Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson | Page 12

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
466 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

466 Reviews

Write a Review

Dealership Experience

6 yrs

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

466 Reviews of Crystal Thompson

April 14, 2025

Dealership Rating
Employee Rating

Alfred was great! Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Alway More

by Lexijo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister, Alfred Odister

Apr 14, 2025

Toyota of Cleveland responded

Lexijo, we're delighted to hear that Alfred made your first car purchase such a memorable experience at Toyota of Cleveland! It's fantastic that his energy and honesty helped you find the perfect vehicle. Safe travels in your dream car!

April 13, 2025

Dealership Rating
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We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making More

by wavans2009
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 14, 2025

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Matt, Kenny, and Crystal made each purchase feel special. We appreciate your loyalty and look forward to serving you again in the future!

April 04, 2025

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I have purchased many vehicles from this dealership and will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is th More

by Donalosi
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge , Caleb Lewis, Monte Burney

Apr 07, 2025

Toyota of Cleveland responded

Donalosi, thank you for your continued support and kind words about Toyota of Cleveland! We're delighted to hear that our customer service and service department have consistently met your expectations. Looking forward to serving you again in the future!

March 30, 2025

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Austin was very friendly, helpful, answered all my questions, and really patient as I was undecided between a sedan or SUV. More

by Nancy
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Recommend Dealer
Yes

Other Employees Tagged: Stockton Coffey, Austin Calfee

Apr 01, 2025

Toyota of Cleveland responded

Nancy, we're delighted to hear that Austin provided such friendly and helpful service at Toyota of Cleveland. Thank you for sharing your experience with us!

March 28, 2025

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Toyota of Cleveland in TN is AMAZING with the very BEST customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get service More

by Tammy Van Maanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Tyler Ratledge, Amanda Phifer, Tyler Standridge , Keith Jackson, Ethan Thompson

Mar 28, 2025

Toyota of Cleveland responded

Tammy, we're delighted to hear that Monte’, Kevin, Tyler, Amanda and the rest of our Toyota of Cleveland team provided you with such exceptional service! Thank you for your loyalty and kind words.

Mar 28, 2025

Tammy Van Maanen responded

You guys are awesome! We’ve never used a dealership to buy a car. Now we’ll never use anyone but yall!!!

March 27, 2025

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Very good attention from the entire Toyota Cleveland group, especially by Tayler who kindly showed me the vehicle alternatives they have. More

by juandiezmartinez
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Keith, Tyler Gibson

Mar 28, 2025

Toyota of Cleveland responded

Juandiezmartinez, we're delighted to hear that Tayler and the Toyota of Cleveland team provided you with excellent service. Thanks for choosing us!

March 27, 2025

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I just bought my third Tundra this week. Amazing service and Outstanding people is why I keep coming back. Thank you Monte, Crystal and Austin for making this happen, I love my truck! More

by Darylheald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Austin Calfee

Mar 27, 2025

Toyota of Cleveland responded

Darylheald, thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Monte, Crystal, and Austin made your third Tundra purchase a great experience. Enjoy the new truck!

March 23, 2025

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The process was very easy! The atmosphere is welcoming. My sales person was Alfred. He was very nice, polite, and funny. He went out of his way to make the buying process easy More

by Ashely Willis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister, Alfred Odister

Mar 25, 2025

Toyota of Cleveland responded

Ashely, we're delighted to hear that Alfred and Crystal made your experience at Toyota of Cleveland so enjoyable! Thank you for recommending us to family and friends. We look forward to seeing you again in the future!

March 20, 2025

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They were absolutely wonderful and got me the perfect car! They were able to get me the best deal! More

by Brooke C.
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Jones

Mar 21, 2025

Toyota of Cleveland responded

Thank you for the kind review, Brooke! We're so glad our Toyota of Cleveland team was able to help you find the perfect vehicle and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

March 09, 2025

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Alfred Odister was incredible! Knowledge, kind, and professional. He was a huge help throughout the entire process, and I would recommend him to anyone. Everyone at Toyota Clevelan More

by austind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister, Alfred Odister

Mar 10, 2025

Toyota of Cleveland responded

We're delighted to hear that Alfred and the team at Toyota of Cleveland provided such supportive and helpful service! Thank you for recommending us, we appreciate your feedback. Enjoy your new ride!

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