Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson | Page 11

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
466 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

466 Reviews

Write a Review

Dealership Experience

6 yrs

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

466 Reviews of Crystal Thompson

May 30, 2025

Dealership Rating
Employee Rating

If you're looking to work with a guy who knows his stuff, definitely go see Kenny Jones at Toyota of Cleveland! Along with Kenny, Mike Covington is sure to give you the best deals and rates around. To end ou More

by chelsea.garron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Toyota of Cleveland responded

Thank you for the glowing recommendation! We're delighted to hear that Kenny, Mike, and Crystal provided such a fantastic experience at Toyota of Cleveland. Enjoy your new 4Runner!

May 26, 2025

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This will be my 2nd car from Toyotal of Cleveland. They work hard in helping you get the car you need and follow up with a great service department. More

by robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2025

Toyota of Cleveland responded

Hi Robin, thank you for choosing Toyota of Cleveland again! We're delighted to hear about your positive experiences with both our sales and service teams. Enjoy your new car!

May 23, 2025

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Fast, clean, friendly, efficient, personable, professional and probably the best purchasing experienced ever experienced in my 70 years of life. Alfred Odister, the Sales and Leasing Consultant, More

by Rob J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Toyota of Cleveland responded

Rob, thank you for sharing your incredible experience with Alfred and the team at Toyota of Cleveland! We're delighted to hear that it was worth the drive and look forward to welcoming you back in the future. Your recommendation means a lot to us!

May 16, 2025

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Mike was awesome. He is a laid back dude but he was really great to work with. He went above and beyond at every turn. Even when the deal was finalized he went out of More

by Richardstitzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Abdullah, Madison Guy , Mike Burr

May 16, 2025

Toyota of Cleveland responded

Richardstitzer, we're delighted to hear that Mike provided such exceptional service at Toyota of Cleveland! Your recommendation means a lot to us. Thanks for sharing your experience!

May 15, 2025

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Austin was a great help to us. He asked and listened to what we were looking for. He found what we wanted quickly and made the process quick and easy! Austin was very friendly. Cry More

by Heathlw26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stockton Coffey, Austin Calfee

May 16, 2025

Toyota of Cleveland responded

Heathlw26, we're delighted to hear that Austin and Crystal made your experience at Toyota of Cleveland smooth and enjoyable. Thank you for recommending us! If there's anything else we can do for you, just let us know!

May 13, 2025

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Found what I was no looking for Toyota RAV4. Toyota is known for its durability, and service. This is my husband and my 3rd Toyota to enjoy. More

by crossfamily1845
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Austin Calfee

May 14, 2025

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland! We're delighted to hear that you're enjoying your third Toyota and appreciate the trust you've placed in us. Enjoy every mile with your new RAV4!

April 25, 2025

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Dealt with this group for years,the whole family,Great people service and sales department More

by Bill
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Josh Howard, Angelia Caronia , Shane

Apr 28, 2025

Toyota of Cleveland responded

Bill, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels! - The Toyota of Cleveland Team

April 19, 2025

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I have bought two vehicles from Toyota of Cleveland and have loved the experience each time. There are so many great people willing to help make you happy. I would highly recommend them. More

by nmann78
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Logan Maddox

Apr 21, 2025

Toyota of Cleveland responded

Thank you for your continued support and recommendation! We're delighted to hear that you've had great experiences with us at Toyota of Cleveland and we look forward to seeing you again in the future!

April 19, 2025

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Excellent service, friendly staff, smooth buying process—highly recommend this dealership for your next vehicle! More

by Brooksgibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon McCormick , Ethan Thompson

Apr 21, 2025

Toyota of Cleveland responded

Thank you for recommending Toyota of Cleveland! We're delighted to hear that our team provided excellent service and a smooth experience. Enjoy your new vehicle!

April 14, 2025

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Employee Rating

Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo More

by Donalosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Tyler Ratledge, Mike Covington , Caleb Lewis

Apr 14, 2025

Toyota of Cleveland responded

Donalosi, we're delighted to hear that you had such a positive experience with our team at Toyota of Cleveland. Thank you for recommending us and highlighting the efforts of our staff! We look forward to assisting you again in the future.

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