Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson | Page 8

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
466 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

466 Reviews

Write a Review

Dealership Experience

6 yrs

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

466 Reviews of Crystal Thompson

November 06, 2025

Dealership Rating
Employee Rating

Toyota is the best place to buy your car! Would recommend to everyone! Go see Alfred! More

by Morganbutler1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2025

Toyota of Cleveland responded

We really appreciate you taking the time to leave Toyota of Cleveland this awesome review, thank you!

November 04, 2025

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Employee Rating

Total professionals . Not pushy . They listened to what I needed and they want what’s best for you . More

by Adperry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Matthew Frady

Nov 04, 2025

Toyota of Cleveland responded

We really appreciate you taking the time to leave Toyota of Cleveland this awesome review, thank you!

October 22, 2025

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Worked with Mr. Greg Bain and could not have been happier with the customer service I received. He answered all my questions and was not pushy at all. Will definite More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Shane DeFoor

Oct 23, 2025

Toyota of Cleveland responded

Will, thank you for sharing your kind feedback about Greg! We look forward to welcoming you back to Toyota of Cleveland. Safe travels ahead!

October 16, 2025

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Our sales person was Mathew and he was outstanding. We bothered him many times. and he was very gracious and kind every time to meet our wants and demands. Monte the general manager went out of his w More

by Vicky Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Matthew Frady

Oct 17, 2025

Toyota of Cleveland responded

Thank you for sharing your experience working with Mathew and Monte at Toyota of Cleveland! We hope you continue to love your Toyota Sienna!

October 12, 2025

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Went in looking for a truck and left with a truck! Thank you for helping me out! More

by Starkisj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Standridge

Oct 13, 2025

Toyota of Cleveland responded

This is great to hear! Thank you, and congratulations on your truck! - Toyota of Cleveland

October 05, 2025

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Everyone was fantastic. I absolutely hate the vehicle I bought and am disgusted with my myself. Worst decision I've ever made. The people at the dealership were 100% great More

by lilbittycatdog88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2025

Toyota of Cleveland responded

Second time is a charm! We're so happy that we were able to trade you out of the vehicle you didn't like and get you into something you love now! Thank you for giving Toyota of Cleveland a chance to make a positive impression!

October 01, 2025

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Have purchased 3 vehicles from this dealer since 2023. Stockton Coffee, Sales Mgr. & Austin Calfee, Sales, really work hard to satisfy my wife and myself. Thanks also to Madison.Guy & Crystal Thompson for More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2025

Toyota of Cleveland responded

Chuck, thank you for your continued business and support! We truly appreciate your kind words about our team, and we look forward to working with you and your wife again in the future. Enjoy your new vehicles! - Toyota of Cleveland

September 24, 2025

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Employee Rating

Had a great experience . Austin Calfee took time to let us test drive three vehicles he never rushed or pressured us into buying a vehicle. He worked very hard to get us a gr More

by Tabbysboys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Calfee

Sep 24, 2025

Toyota of Cleveland responded

Thank you for sharing your fantastic feedback about Austin! We are pleased to hear he went above and beyond to assist you. We hope to welcome you back to Toyota of Cleveland in the future!

August 27, 2025

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Employee Rating

I dress down to vehicle shop. They treated me as if I wore a 3 piece suit. More

by bbeavers
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 29, 2025

Toyota of Cleveland responded

Thanks a bunch, from the Toyota of Cleveland Team!

August 23, 2025

Dealership Rating
Employee Rating

All dealerships are in the business of making money. But I've never seen a business go so out of their way and beyond to try to help all they can. More

by jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton , Ethan Thompson

Aug 25, 2025

Toyota of Cleveland responded

Hi JC, we're here to go above and beyond! Thank you for choosing Toyota of Cleveland and for sharing your thoughtful feedback. See you next time!

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