Crystal Thompson | Page 7
Finance Manager
Toyota of Cleveland
3560 Village North Blvd SW
McDonald, TN 37353
After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more471 Reviews
Write a ReviewDealership Experience
6 yrs
Industry Experience
21 yrs, 6 mos
Languages Spoken
English
471 Reviews of Crystal Thompson
March 01, 2026
Matthew Frady was my salesman. He was very helpful and patient answering all my questions. It has been 14 years since I bought a car so it was all new to me. He didn't make me feel He was very helpful and patient answering all my questions. It has been 14 years since I bought a car so it was all new to me. He didn't make me feel pressured to buy. I would recommend him to anyone that was in the market for a car! More
Other Employees Tagged: Matthew Frady
February 28, 2026
Excellent Experience! Gregg and Crystal were efficient, patient, & understanding of all my needs. They helped accommodate & alleviate specific details surrounding my shopp Gregg and Crystal were efficient, patient, & understanding of all my needs. They helped accommodate & alleviate specific details surrounding my shopping circumstances. They positioned me for happiness & success in my beautiful new 4Runner as well as equipped me with security packages for a worry-free future. I appreciate their help tremendously & am thrilled with my purchase! Thank you! :•) More
Other Employees Tagged: Gregg Bain
February 12, 2026
Had a great experience working with Kenny Jones and Crystal Thompson, one of the best dealership experiences I have ever had! Crystal Thompson, one of the best dealership experiences I have ever had! More
Other Employees Tagged: Kenny Jones
February 03, 2026
Ian is wonderful sales associate! I came in Monday morning, right after opening, in freezing temps. He greeted me without being pushy and listened to what I wanted. I was looking for I came in Monday morning, right after opening, in freezing temps. He greeted me without being pushy and listened to what I wanted. I was looking for a SUV or medium sized pickup for my almost 16 year old son. I gave Ian my budget and what I was looking for. After just a few minutes, I was called away to another dealership my wife was at. While my wife was discussing numbers with this other dealership, Ian texted me a link to a Hyundai Santa Fe that he found on his lot. Long story short, we came back to TOC later that day and purchased the Santa Fe he had found for us. Ian understood the assignment and came through for us. He is very personable and friendly, and when I am ready to purchase a pickup for myself in the near future, I will contact him for assistance. More
Other Employees Tagged: Ian Bentley
January 25, 2026
Toyota helped me a lot in finding the car for me and working out a great deal! I would 10/10 refer anyone there to buy a new or used car! working out a great deal! I would 10/10 refer anyone there to buy a new or used car! More
Other Employees Tagged: Dustin Shrader
January 24, 2026
Toyota of Cleveland is a great place to purchase a vehicle. Everyone that I dealt with was extremely polite and helpful. Thank you everyone, I love my tacoma. vehicle. Everyone that I dealt with was extremely polite and helpful. Thank you everyone, I love my tacoma. More
Other Employees Tagged: Gregg Bain, Anthony Durbin, Stockton Coffey, Amanda Phifer , The guys that mounted my tires did great work fast
January 19, 2026
Dustin shrader helped us out alot . Quick ,easy , and informative. Everything was a breeze . They knew all the answers of the questions I had to ask , and knew alot about the cars they Quick ,easy , and informative. Everything was a breeze . They knew all the answers of the questions I had to ask , and knew alot about the cars they sell More
Other Employees Tagged: Dustin Shrader
January 15, 2026
Best dealership, I've bought 2 here, and will buy again. They go above and beyond to get your business they are the best!! They go above and beyond to get your business they are the best!! More
Other Employees Tagged: Tyler Ratledge, Kenny Jones , Macy Smith Internet
January 03, 2026
Matt was very helpful. Toyota Cleveland did amazing to get us the payments we needed. Toyota Cleveland did amazing to get us the payments we needed. More
Other Employees Tagged: Matthew Frady
January 03, 2026
I had a good experience. Staff was very attentive and helped get me in a good vehicle. Staff was very attentive and helped get me in a good vehicle. More
Other Employees Tagged: Kenny Jones

