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Damon Roberts

Overview Reviews (92) Inventory (186)

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Damon Roberts

Sales and Leasing Consultant

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

I’ve been at Toyota of Cleveland since January 1st 2019 and i wouldn’t be anywhere else. Come see us and specifically me for an honest, great deal.

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5.0

92 Reviews

I’ve been at Toyota of Cleveland since January 1st 2019 and i wouldn’t be anywhere else. Come see us and specifically me for an honest, great deal.

Overview Reviews (92) Inventory (186)

Dealership Experience

7 yrs, 4 mos

Languages Spoken

English

5.0

92 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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92 Reviews of Damon Roberts

March 29, 2026

Dealership Rating

Employee Rating

They were great to work with. Easy transaction. My salesperson was attentive and easy to work with. Very smooth transaction. Easy transaction. My salesperson was attentive and easy to work with. Very smooth transaction. More

by krrickerd

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Taylor Alton

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Mar 29, 2026 -

Toyota of Cleveland responded

Hearing that your purchase of a new Toyota RAV4 Hybrid was so smooth makes our day. Our team is glad the process was effortless and that your salesperson provided attentive service. Thank you for sharing your experience. Justin Chretien General Sales Manager 423-664-9715

March 28, 2026

Dealership Rating

Employee Rating

Thank you Toyota of Cleveland for helping us find the perfect family car, The Grand Highlander. Everyone who works there is so helpful and nice. Special shoutout to Damon and Monte who went above and bey perfect family car, The Grand Highlander. Everyone who works there is so helpful and nice. Special shoutout to Damon and Monte who went above and beyond for us. They are experts in this field and the nicest people to work with. Thank you all so much again! More

by Katelyn

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Monte' Burney, Justin Chretien, Julien Allinder, Kenny Jones, Payton Latreille

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Mar 28, 2026 -

Toyota of Cleveland responded

Thank you for sharing your feedback. It’s wonderful Monte and Damon helped you find the ideal Toyota Grand Highlander for your family. Enjoy every drive and let us know if you need anything. Justin Chretien General Sales Manager 423-664-9715

March 25, 2026

Dealership Rating

Employee Rating

Damon was awesome to work with. Great service, timely responses, fun to chat with. Would definitely recommend Great service, timely responses, fun to chat with. Would definitely recommend More

by kyleposey33

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 25, 2026 -

Toyota of Cleveland responded

Thank you for praising Damon’s responsive help and the enjoyable conversations. We’re thrilled to hear you’re loving your new Toyota Tundra. Your recommendation is greatly appreciated. Justin Chretien General Sales Manager 423-664-9715

March 05, 2026

Dealership Rating

Employee Rating

This is the second vehicle that I have bought from them. From the ladies who greet you at the front door to the sales, service and everyone else involved is absolutely top notch program From the ladies who greet you at the front door to the sales, service and everyone else involved is absolutely top notch program More

by steventaylor6811

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Ratledge, Keith Jackson

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Mar 05, 2026 -

Toyota of Cleveland responded

Steven, thank you for your repeat business and for sharing your feedback about our team! We truly appreciate your support and look forward to seeing you again at Toyota of Cleveland. Enjoy your new ride!

March 05, 2026

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Employee Rating

Mean other than the fact I got approved for a 18 19000 dollar car and not a 8000 i dont understand. But other then that I couldn't have ask for a better experience. They got me approved and in a 2024 outl dollar car and not a 8000 i dont understand. But other then that I couldn't have ask for a better experience. They got me approved and in a 2024 outlander. Within a hour or so. I would recommend Toyota to anyone. More

by tcam30333

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justice Goodner , I hope I got the right person on finance

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Mar 05, 2026 -

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland and for sharing your support for our team! We hope you are enjoying your new 2024 Mitsubishi Outlander!

March 03, 2026

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Employee Rating

Willing to work with you, very nice, and always answers your messages and calls. 100% recommend!! your messages and calls. 100% recommend!! More

by Presleylily886

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 04, 2026 -

Toyota of Cleveland responded

Hi Presley! We appreciate your shoutout to our team at Toyota of Cleveland! We'll see you next time!

February 11, 2026

Dealership Rating

Employee Rating

I was impressed that they would hold a vehicle for me to travel from over 5 hours away. travel from over 5 hours away. More

by Mel

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Taylor Alton

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Feb 11, 2026 -

Toyota of Cleveland responded

Mel, Thank you for the five-star rating! The team looks forward to working with you again! – Toyota of Cleveland

February 06, 2026

Dealership Rating

Employee Rating

What a great team! ! Awesome customer service Damin and Mike. I gave them a hard time still very professional ! Awesome customer service Damin and Mike. I gave them a hard time still very professional More

by mcdwest

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Covington, Julien Allinder

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Feb 07, 2026 -

Toyota of Cleveland responded

Hi West! We're glad to hear that Damin and Mike took such good care of you! Thank you for choosing Toyota of Cleveland and for sharing your experience. Safe travels ahead!

January 25, 2026

Dealership Rating

Employee Rating

Best service and attention to detail. Made everything so easy! Definitely recommend this dealership. Will use again Made everything so easy! Definitely recommend this dealership. Will use again More

by merriles

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 26, 2026 -

Toyota of Cleveland responded

Hi Merriles! Thank you for sharing your kind words about our team! It was a pleasure to assist you here at Toyota of Cleveland, and we look forward to your next visit! Safe travels!

December 25, 2025

Dealership Rating

Employee Rating

Good customer service. Damon kept me informed and updated to date on my car’s arrival. Helpful going over the features. Damon kept me informed and updated to date on my car’s arrival. Helpful going over the features. More

by KHickerson

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Chretien, Taylor Alton

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Dec 26, 2025 -

Toyota of Cleveland responded

Keeping you informed every step of the way is what we do best! Thank you for choosing Toyota of Cleveland and for sharing your experience with Damon. Enjoy your new car!

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