Dan Overman
Dan Overman at Ken Ganley Ford Parma

Dan Overman | Page 12

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.8
182 Reviews

Dealership Experience

18 yrs, 1 mo

4.8

182 Reviews

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182 Reviews of Dan Overman

July 29, 2023

Dealership Rating
Employee Rating

Service with Ganley is always outstanding. CJ is most personable and professional in customer service and always creates and maintains a helpful relationship with her customers. More

by emanuelcanto1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

Jul 31, 2023

Ken Ganley Ford Parma responded

Thank you, Emanuel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Jul 31, 2023

Ken Ganley Ford Parma responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 27, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was very friendly and helpful. Nobody let us stand around or even have to ask for help. More

by garcia_macy14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tracy Sapienza

Jul 28, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

July 23, 2023

Dealership Rating
Employee Rating

Everyone who works there is super nice and knowledgeable. Overall great experience and love the new car. More

by fettermancaiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 30, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2023

Dealership Rating
Employee Rating

I had a very positive experience at Ganley Ford West. Everyone was very knowledgeable on the Ford products and very helpful in my understanding what truck would fit my needs! More

by Wardy916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We hope you enjoy your new truck!

July 20, 2023

Dealership Rating
Employee Rating

Ken Ganley Ford is a great dealership. Customer service is excellent. The salespeople are very accommodating and know the vehicles very well. Prices are good. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, John Ruper, Matt Palffy, Nick Feruito, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman, C'ontae Prescott, John Zaharia

Jul 21, 2023

Ken Ganley Ford Parma responded

Thank you for the five-star rating for our service department! We look forward to working with you in the future.

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We hope you have a great day!

July 18, 2023

Dealership Rating
Employee Rating

Absolutely spectacular. Super nice and very knowledgeable. Everyone else who works there is super nice. Also, love the car!!!!! More

by fettermancaiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

July 15, 2023

Dealership Rating
Employee Rating

Great experience! They even took the time to wash my truck! Jeromy and Shawn are awesome in the detail department!!! More

by HEYUBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tom Yerace, Nick Feruito, Tracy Sapienza , Carlyle Franklin, Jeromy and Shawn in the Detailing Dept

Jul 15, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

July 13, 2023

Dealership Rating
Employee Rating

Great Bronco. CJ is a very knowledgeable salesperson, everything was explained to my satisfaction. Service is great. Easy buying experience. No complaints. More

by EDSELFROD93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Morgan Gallagher, Tracy Sapienza , Carlyle Franklin

Jul 14, 2023

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Jul 19, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 11, 2023

Dealership Rating
Employee Rating

Ganley is where we bought our Ford Fusion Hybrid in 2010 which was exactly what we were looking for and miraculously the exact color! The Escape we found was not available the first time but CJ turned us on More

by jopeears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito , John Zaharia

Jul 11, 2023

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with CJ here at Ken Ganley Ford West. Congratulations on your new Ford Escape!

Jul 12, 2023

Ken Ganley Ford Parma responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 06, 2023

Dealership Rating
Employee Rating

I live in Arkansas and I purchased a Ford Bronco from Ganley Ford West. I did this all by phone and the process was easy and they delivered my vehicle to me on time. They did everything they could to m More

by boxerdudes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2023

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to work with you again!

Jul 11, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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