Dan Overman
Dan Overman at Ken Ganley Ford Parma

Dan Overman | Page 9

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
182 Reviews

Dealership Experience

18 yrs, 1 mo

4.8

182 Reviews

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182 Reviews of Dan Overman

May 24, 2024

Dealership Rating
Employee Rating

Pam was only bright spot and not even her responsibility, everything else was a bad experience, commission of the facts when signing up for a hitch no mention of third-party doing it thought it was going to More

by LOUIEMODIC37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Ruper, Matt Palffy, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Scott Acker, Alicia Jeffery, Dave Moga, Will Monske

May 26, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 21, 2024

Dealership Rating
Employee Rating

Every one was very nice. They were very fast with the service. I will buy my next car from Ganley ford Parma! More

by Jerycarroll26907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Matt Palffy, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou , Scott Acker, Alicia Jeffery, Dave Moga, Will Monske

May 21, 2024

Ken Ganley Ford Parma responded

Thank you, Jery, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

May 10, 2024

Dealership Rating
Employee Rating

Bubba was amazing and kind. He took the time to hear what we needed and found it. More

by Lachelle929
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Chris 'Bubba" Andrade

May 10, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Bubba here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 06, 2024

Dealership Rating
Employee Rating

Professional quick and got me what I wanted with no hassle thank you again for the great service and urgentness to accommodate me and my wife More

by Feldmanj36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou , Jeromy Acord

May 06, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

May 02, 2024

Dealership Rating
Employee Rating

It's been our go-to dealership for the last 15 years never had a problem. Always treated as we were the only customer they had, I hope to enjoy my new purchase for many, many years. More

by irishranger95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

May 02, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

April 24, 2024

Dealership Rating
Employee Rating

It was a wonderful experience everyone was nice the environment was very well kept Mr Bolagi was very attentive to what I wanted and found exactly what I wanted.He is a very kind sales person and did h More

by Kromekaw750
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Apr 27, 2024

Ken Ganley Ford Parma responded

Hi, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2024

Dealership Rating
Employee Rating

Everything went well financing the new vehicle. Tracy and Dan help us out financing the new vehicle. They were nice. I would recommend my friends to ford dealership More

by syedaejaz428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Apr 22, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks for the recommendation, and have an amazing day!

April 15, 2024

Dealership Rating
Employee Rating

I had a great experience working with Jeromy. I knew what I wanted going in and it was a fairly quick process. I will recommend Ken Ganley to anyone looking to buy a Ford! More

by lauren.covell
Recommend Dealer
Yes

Other Employees Tagged: Jeromy Acord

Apr 16, 2024

Ken Ganley Ford Parma responded

Hi Lauren: Thanks for sharing your thoughts about your experience with Jeromy here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 13, 2024

Dealership Rating
Employee Rating

I knew what I wanted coming into the dealership. Ganley Ford helped make my experience quick and painless. Jeromy answered each of my many questions thoroughly and I was signed and driving home wit More

by Kim
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeromy Acord

Apr 14, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jeromy and our team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 03, 2024

Dealership Rating
Employee Rating

This is our second experience of buying a car and we were very impressed by the excellent and fast service! We are very pleased that such people work at the Ford showroom) We are very pleased with our purcha More

by vikazozulina8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou , Jeromy Acord

Apr 03, 2024

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

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