David Smoak | Page 8
General Sales Manager
Moore Buick GMC
2445 N Marine Blvd
Jacksonville, NC 28546
Dealership Experience
8 yrs, 6 mos
147 Reviews
Write a Review147 Reviews of David Smoak
July 19, 2022
Robin was amazing and helped my wife get into a car she really wanted. I would recommend him to anyone looking for a vehicle there. The sales manager was amazing too really wanted. I would recommend him to anyone looking for a vehicle there. The sales manager was amazing too More
Other Employees Tagged: Paul Henry, Wayne Pohlman, Robin Knapp
June 28, 2022
Very helpful, very professional. Thu were extremely fair on the trade in. Solid buyer experience Thu were extremely fair on the trade in. Solid buyer experience More
Other Employees Tagged: Steve Taylor, Ryan Kephas, Matt Cisneros
June 17, 2022
I had an issue with the tires and rims deal for my Yukon but it was corrected by management in 3 days. but it was corrected by management in 3 days. More
Other Employees Tagged: Juan Espinoza
June 17, 2022
Your dealership always makes things so simple. and for that i thank you all. Matt,David. and derrick and the rest of your staff. Please work on getting that new denali. and for that i thank you all. Matt,David. and derrick and the rest of your staff. Please work on getting that new denali. More
Other Employees Tagged: Matt Cisneros , Derrick Black
June 03, 2022
The world class customer was absolutely amazing and showing different options for me and my little tribe of three kids was phenomenal. I have never felt so welcomed by the dealership. I have actually c showing different options for me and my little tribe of three kids was phenomenal. I have never felt so welcomed by the dealership. I have actually came due to Robin Knapp! The financial team as well as the entire team was so helpful and humbled for such great service More
Other Employees Tagged: Paul Henry, Robin Knapp
May 21, 2022
Kudos to the folks at Moore Buick GMC. The entire sales to delivery process was the most professional enjoyable and timely purchases I've ever experienced.. Special Thanks to Mr Smoak, The entire sales to delivery process was the most professional enjoyable and timely purchases I've ever experienced.. Special Thanks to Mr Smoak,Kendra and Steve Taylor for taking good care of me..... More
Other Employees Tagged: Steve Taylor, Paul Henry, Kendra Marshburn , Thanks to the folks who got my truck clean and ready...great job..
May 18, 2022
Steve will go above and beyond! I needed some more space for baby number two and he really stuck it out for me! I could not believe the strings he was willing and able to pull to ge I needed some more space for baby number two and he really stuck it out for me! I could not believe the strings he was willing and able to pull to get me in what I needed! He and Moore Buick got me financed and got my payment down to where I needed it to be for a SECOND time! Moore Buick truly is the best place to buy. They’re so family oriented and understanding. Their service, sales, and management teams are first class and I can’t see it getting any better than that! Thank you guys so much I won’t do business anywhere else! More
Other Employees Tagged: Steve Taylor, Paul Henry, Wayne Pohlman
May 18, 2022
I purchased a truck during the finalization process I asked the salesman if the truck had specific features he said it did it was the end of the day so I wasn't able to check those features The next day asked the salesman if the truck had specific features he said it did it was the end of the day so I wasn't able to check those features The next day I was still not able to find these features and the salesman said he would look into it and call me back 2 Days later he still hadn't called me back I followed up he said two more days still didn't follow up I called manager the manager also said give me a few days to look into it he confirmed that if the truck did not have the features. The dealership refused to return the truck for a refund but offered an alternate solution with the truck that included the features not in the previous one. I did have to wait another month for that truck to arrive. Once the other truck arrived the exchange and price difference resulted in about $15,000 more even though the truck was only $5,000 more expensive. The extra $10,000 was taxes for the second truck I was not refunded the tax from the previous truck. So I was stuck was stuck paying tax for two vehicles to do an exchange. I felt that the salesman and the dealership pushed that truck on to me when I originally came in for a different one. I do not recommend this dealership to anyone, their agenda is to get rid inventory at the cost of a the customer More
Other Employees Tagged: Steve Taylor, Robin Knapp
May 11, 2022
Seem to be a trustworthy bunch of people with great pride in the company and good work ethics in the company and good work ethics More
Other Employees Tagged: Steve Taylor
May 01, 2022
This was my 4th vehicle purchase in 3 years, this was a very lucky coincidence that they had the vehicle I was looking for in the exact color, make and model, that could not be found anywhere, so kudos for very lucky coincidence that they had the vehicle I was looking for in the exact color, make and model, that could not be found anywhere, so kudos for buying the right vehicles at wholesale. the deal was done. Everyone hopes they can get the very best deal, but it was good enough and acceptable especially in the market right now for used vehicles. Very satisfied with this purchase. More
Other Employees Tagged: Paul Henry, Robin Knapp , Derrick Black