Dino De Luca
Dino De Luca at Certified Benz & Beemer
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Dino De Luca | Page 3

General Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.5
48 Reviews
4.5

48 Reviews

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48 Reviews of Dino De Luca

October 12, 2023

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Employee Rating

My family has bought our last 6 cars from Dinos team,,and wont go anywhere else.This is a Safe place to buy from-period.Glad we always buy the service contracts,,wow,,saved myself a fortune in repairs.---Mik More

by mikeabe13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals , Tremendous service dept.staff.

Oct 13, 2023

Certified Benz & Beemer responded

Dear Mike: WHOA!! Six cars..........we cannot thank you enough for your unwavering support for both our Sales and Service Departments. We cannot thank you enough and look forward to being there for you to assist with all of your future automotive needs.

September 19, 2023

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Danny Quintana, Adam, Jack, Sara and Steve all did such an outstanding job of not only making this buying experience one of the best purchasing experiences of my life, but these gentlemen and lady truly ma More

by Stuart_ayers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2023

Certified Benz & Beemer responded

Dear Stuart_ayers: Our team will take a bow for your kind compliments! We really appreciate your positive feedback regarding your wonderful car buying experience. On behalf of Danny, Adam, Sara, Steve, Dino, and the rest of the CBB team, we thank you for your support as well as your recommendation of CBB to others. Please let us know when we can have the pleasure of working with you again.

September 17, 2023

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Worked on a deal for an entire day with this store. Told them I did not want to run my credit unless we were ready to buy. We decided we were ready to buy on Friday at 11am. Filled out my credit app a More

by Tyson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Nall, Tim Smith

Sep 19, 2023

Certified Benz & Beemer responded

Dear Tyson: Once we received your review, I tried to reach out to you to further discuss your experience. When we did finally get to speak with each other, I explained that CBB happened to have two customers interested in the same car on the same day which does happen occasionally due to the aggressive pricing on many of our vehicles. I shared with you that, during the time that we were trying to get enough information on you and your co-signor, another customer working with a different salesman agreed to purchase the vehicle. At that point, you should have been contacted by one of our Sales Managers which, unfortunately, did not happen. I note that you reached out to us a few hours later at 5:00 PM to find out the status of your potential purchase and it was only after your inquiry that the Product Specialist, and not a Sales Manager, informed you at 5:30 PM that the vehicle had been sold to someone else. There is no good excuse why you were not informed sooner and, for that, I sincerely apologized. We will be using your review as a means to train for better communication with our customers. We are glad that you were able to obtain a vehicle to your liking on your visit to Phoenix. If there is anything that I can do for you personally with any future vehicle matters, please feel free to contact me at your convenience. Sincerely, Dino DeLuca, General Manager

September 17, 2023

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The entire team were friendly and worked with me to ensure I drove away with a high quality vehicle More

by rcrhernandez
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Sara Al Taay

Sep 18, 2023

Certified Benz & Beemer responded

Dear rchernandez: Thanks so much for the 5 Star review! We are delighted that Tim and the CBB team were so friendly and helpful with your Cadillac purchase. We sincerely appreciate your business and look forward to the pleasure of working with you again.

September 14, 2023

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Employee Rating

It was one of the best car dealership experiences I have had. The staff and Tuan Pham helped me all the way through the whole process More

by 71blazer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2023

Certified Benz & Beemer responded

Dear 71blazer: We absolutely love your 5 Star review! Thanks for sharing how helpful Tuan was throughout the purchase process. Your business is greatly appreciated, and we look forward to the pleasure of working with you again.

September 09, 2023

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I have bought 2 cars from this dealership within the last 3 years…Great dealership!! More

by jackyanko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry Abramson , Dennis Murray, Levi Polege

Sep 10, 2023

Certified Benz & Beemer responded

Dear jackyanko: We love to hear from our repeat customers! Thanks so much for sharing your kind words and continued support. Please do not hesitate to let us know when we can ever assist you again in the future.

August 14, 2023

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Employee Rating

Tim was fantastic to work with and extremely personable! The entire purchasing process was very professional. If your in the market for a vehicle I would highly recommend this dealership... Stop in and see More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith , Steve Wade

Aug 15, 2023

Certified Benz & Beemer responded

B: We really appreciate your 5 Star review! Thanks for letting our customers know about the fantastic car buying experience that you had working with Tim. We really appreciate your business as well as your recommendation of Tim and CBB to others. We hope to have the pleasure of working with you again.

August 07, 2023

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Amazing transaction sitting from home. Well organised and trust worthy. Robert has been a great help at every step to complete the transaction. THANK YOU More

by anwarmotan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Kirkwood , Steve Wade

Aug 08, 2023

Certified Benz & Beemer responded

Dear anwarmotan: You are very welcome and thank you for sharing how easy it was to purchase your vehicle on-line, It's great that Robert was so helpful every step of the way. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you again.

August 05, 2023

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Hany was the best experience! I was so impressed with his knowledge and kind personality. He made me feel good about my choice and I will definitely recommend him and the dealer t More

by Rdup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Aguilar, Tara Price , Hany Fadda

Aug 06, 2023

Certified Benz & Beemer responded

Dear Rdup: We are thrilled to get your review! Thanks so much for sharing how well Hany treated you! We are grateful for your business as well as your recommendation of CBB to your friends. We look forward to the pleasure of working with you again in the future.

July 25, 2023

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Employee Rating

Another great experience at CBB! Alexander and Dennis were great to work with, will definitely be back! More

by tgiunta60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nall, Sara Al Taay , Dennis Murray, Alexander Smith

Jul 26, 2023

Certified Benz & Beemer responded

Dear tgiunta60: We love to hear from our repeat customers! It's great that Alexander and Dennis was so friendly and helpful We really appreciated your cont9inued patronage and look forward to being there for you in the future.

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