Dirk Steffen | Page 13

Best time ever. Friendly and well informed staff. I don't have a lot of free time but wasn't pressured to make a decision. Answered all questions. John Redden did a l Friendly and well informed staff. I don't have a lot of free time but wasn't pressured to make a decision. Answered all questions. John Redden did a lot to help me make the right choice and Dirk was excited to explain the options and functions in an easy to understand manner. I had a good time. More

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Exceptional service I had a wonderful car buying experience with BMW of Westlake. Nate and Dirk were very attentive, knowledgeable, and accommodating. I would highly re I had a wonderful car buying experience with BMW of Westlake. Nate and Dirk were very attentive, knowledgeable, and accommodating. I would highly recommend them to others! More

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Leased BMW 540i X Drive 2018 Great experience. I would lease or buy from this dealership again in the future. Ken Delk provided an excellent service and helped getting me a good d Great experience. I would lease or buy from this dealership again in the future. Ken Delk provided an excellent service and helped getting me a good deal. More

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BMW Westlake's finest I had the most pleasant experience at the BMW Westlake. They made us feel very important and special. Ken Delk and his team helped us make sound decis I had the most pleasant experience at the BMW Westlake. They made us feel very important and special. Ken Delk and his team helped us make sound decisions on options and savings. I started with a small 3 series in 2011 just to see if I would like the drive. I had the 4 series after enjoying the 3 series. Now I am on to the 2018 540 i series and loving it with an add on 2017 340 i for my son ! I am looking forward to working with them again after three years and refer friends in the meantime. More

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Outstanding as Always! John Caruso struck gold finding me find my 4th BMW. The entire BMW of Westlake team continues yet again to exceed my expectation. Thank you! John Caruso struck gold finding me find my 4th BMW. The entire BMW of Westlake team continues yet again to exceed my expectation. Thank you! More

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Outstanding Service We purchased two X3s from Howard. Each experience was easy, no pressure and efficient. Howard is passionate about BMW and it shows in how he presents We purchased two X3s from Howard. Each experience was easy, no pressure and efficient. Howard is passionate about BMW and it shows in how he presents himself and the products. He's very knowledgeable, and if he doesn't know an answer, he finds out quickly. I highly recommend Howard and the team at BMW Westlake. More

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New Car Lease I liked the people I dealt with the first, second, and this time. This is my fourth BMW lease. I have also leased 2 Mercedes. BMW of Westlake's app I liked the people I dealt with the first, second, and this time. This is my fourth BMW lease. I have also leased 2 Mercedes. BMW of Westlake's appreciation for the type of car I want and all the options is most helpful.. Not all dealerships or brands care what you want. They just want to sell a car even if you don't like the car.. More

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Exactly what we were looking for. My husband and I found exactly what we were looking for. Quality and great service. Steve contacted me via email and knew exactly what I wanted when w My husband and I found exactly what we were looking for. Quality and great service. Steve contacted me via email and knew exactly what I wanted when we arrived. He was professional, friendly and knowledgeable. We were able to easily compare our options without any pressure. We came in looking for a new SUV and left with a certified vehicle that met every one of my expectations. We were introduced to many of Steve's co-workers and they were all very welcoming. I am going to feel confident contacting staff for service. I have every reason to believe that I will not regret purchasing my vehicle from BMW of Westlake. More

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Excellent experience in buying a new BMW My wife and I are very impressed with the level of service and expertise of the staff. We went into the dealership with a certain car in mind but it My wife and I are very impressed with the level of service and expertise of the staff. We went into the dealership with a certain car in mind but it was not readily available. We described to Howard Schneider what we were looking for and he brought out a car that we instantly loved. The purchase was easily and expertly accomplished. When we picked the car up the next day Dirk Steffen showed us to high points of the technology. We left very happy and are enjoying the car greatly. More

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May '17 lease re-up John and Dirk went above and beyond expectations for me as I was looking to turn in my car and lease a new one. John helped me find the exact car I w John and Dirk went above and beyond expectations for me as I was looking to turn in my car and lease a new one. John helped me find the exact car I was looking for and made the swap as efficient as possible. Dirk took the time to go over all the features on the new vehicle and made sure I was completely comfortable before pulling off the lot. This was my 2nd experience with this dealership and I would be 100% comfortable in referring this team to friends, family, etc. Great jobs guys and thank you!! More

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