Don Heck
Don Heck at Phil Long Ford of Denver

Don Heck | Page 3

Service Advisor

Phil Long Ford of Denver

7887 W Tufts Ave
Denver, CO 80123

Contact Me
not yet
rated
65 Reviews
not yet
rated

65 Reviews

Write a Review

65 Reviews of Don Heck

August 27, 2020

Dealership Rating
Employee Rating

Trustworthy and courteous. Best Ford Service In Colorado, will absolutely bring my truck back to Phil Long Ford of Denver. Always know it will be fixed right the first time. More

by donrey60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Solomon

Aug 28, 2020

Phil Long Ford of Denver responded

Thank you for taking time to leave this feedback. Our team is always happy to help. We look forward to the opportunity to work with you again.

July 19, 2020

Dealership Rating
Employee Rating

Repair of F150 Raptor Sync 3 & Shelby GT350 Battery replace. My Sync 3 quit working and after complying with Ford’s warranty replacement, new one works great. At the same time Corona Virus stay-at-home order, my More

by Squrtcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Callaway

Jul 20, 2020

Phil Long Ford of Denver responded

Thank you for allowing our team to help you out. We are always more than happy to assist should anything additional arise. Take Care!

June 15, 2020

Dealership Rating
Employee Rating

Always friendly and helpful they do not try to sell you things you don't need even if your women. The service department has been great thru all this coronavirus stuff More

by Jamiecamp682.jc
Recommend Dealer
Yes

Other Employees Tagged: Steve Martindale, Dwayne Callaway, Gage Rhoden, Jamie Campbell , Thomas Comstock, Ivan Delgato, Robert Harris, Eugene Katze

Jun 16, 2020

Phil Long Ford of Denver responded

Thank you for taking the time to leave this Awesome feedback. We are honored to be your go to dealer and look forward to your next visit. Take Care!

June 04, 2020

Dealership Rating
Employee Rating

Don Heck is a fantastic Ford representative! Don goes above and beyond, he truly cares about your vehicle and treats you like family. He is smart, kind, professional and friendly. My husband and More

by Leah Kerbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2020

Phil Long Ford of Denver responded

Leah, We agree, Don, is a Great team member. Thank you for taking the time to leave this valuable feedback. We look forward to your next visit. Take Care!

May 31, 2020

Dealership Rating
Employee Rating

Purchased a F150 this week from Phil Long, I checked other dealerships but they couldn’t come close to the inventory selection and price! I have come to be a loyal Phil Long customer because the treat m More

by Mike R
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Callaway, Vito Dante, Brandon Greiner, Robert McMann , Bryan Adams, Vadim Reznik, Terry Palko

Jun 01, 2020

Phil Long Ford of Denver responded

Mike, Thank you for the continued support. We are honored to be your go to dealer and look forward to working with you again in the future. Take care!

May 21, 2020

Dealership Rating
Employee Rating

Routine maintenance & recall work Not much to say except everything went VERY smoothly. Don Heck is fantastic, walked this motor moron thru everything. Even helped me sync my phone b More

by RaptorBoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2020

Phil Long Ford of Denver responded

Thank you for taking the time to share your service experience. I will let Don and our service team know just how happy you are. We look forward to the opportunity to work with you again,.

May 20, 2020

Dealership Rating
Employee Rating

Phil Long is a very professional company as well as its employees. I have always received excellent service from who every I deal with. Thanks!! More

by hhdavissr1
Recommend Dealer
Yes
May 21, 2020

Phil Long Ford of Denver responded

So happy we can be there to assist when you need us. Please don't hesitate to let us know if you need anything more.

May 08, 2020

Dealership Rating
Employee Rating

I had an oil change completed with a safety check recently. I am very satisfied with the service I recieved. Everyone was through, informative and fast! More

by kerilynn111
Recommend Dealer
Yes

Other Employees Tagged: Steve Martindale, Dwayne Callaway, Jamie Campbell , Thomas Comstock, Ivan Delgato, Robert Harris, Eugene Katze

May 08, 2020

Phil Long Ford of Denver responded

Thank you for the great feedback. If there is anything additional we can do to help please let us know. We are happy to help.

January 30, 2020

Dealership Rating
Employee Rating

SEVICE DEPARTMENT IS GREAT the service department is great, when we drop of a pickup for repair its ready with in a couple of days or a week, good service!!!! More

by rbishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Callaway

Jan 30, 2020

Phil Long Ford of Denver responded

So happy to assist. Please be sure to let us know if you need anything more as we are always more than happy to assist.

December 06, 2019

Dealership Rating
Employee Rating

Warranty work Don Heck in the service dept..did a great job taking care of the Explorer I brought in. It worked great with texting him to following up on the repair More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2019

Phil Long Ford of Denver responded

Bruce, We are happy to hear we Don and our service team were able to deliver the top notch experience that you deserve. Thank you for taking the team to leave this great feedback about your visit. We look forward to your next visit.

3
...

Dealership Inventory (859 Vehicles)

used 2022 Ford Expedition Max car, priced at $47,999
2022 Ford Expedition Max
used
White exterior
Automatic
Four-wheel Drive
used 2024 Subaru Crosstrek car, priced at $27,999
2024 Subaru Crosstrek
used
Magnetite Gray Pearl exterior
CVT
All-wheel Drive
used 2023 Ford F-150 car, priced at $49,999
2023 Ford F-150
used
Red Metallic exterior
Automatic
Four-wheel Drive
used 2018 Jeep Wrangler Unlimited car, priced at $24,991
2018 Jeep Wrangler Unlimited
used
Sting Gray Clearcoat exterior
Automatic
Four-wheel Drive
used 2014 Ford F-150 car, priced at $17,999
2014 Ford F-150
used
Blue exterior
Automatic
Four-wheel Drive
used 2022 Nissan Titan car, priced at $40,999
2022 Nissan Titan
used
Baja Storm exterior
Automatic
Four-wheel Drive