

508 Reviews
Write a Review508 Reviews of Donald Mast
July 20, 2025
Went in for basic service on F150 Super Crew, oil change, rotate tires. When I received my truck back and paid I noticed the right side wheels had not been rotated. After mentioning this to my service adviso rotate tires. When I received my truck back and paid I noticed the right side wheels had not been rotated. After mentioning this to my service advisor, he looked into the situation and came back and said the tech took the wheels off, got distracted and put them back in the same position. I'll never know for sure if this is a "routine" oversight or a 1x event but it makes a consumer question the service. Unfortunately this isn't the first time I've questioned whether service was actually performed or not. I've always had a good experience with the service advisor but not sure what happens when it gets back to the service bay. Lastly and I have to take full responsibility, I always assumed that when tires are rotated they would also be balanced. Apparently that's not the case. More
Other Employees Tagged: Richard Van Peer
July 09, 2025
Thank you for fixing my car. ..........and thank you for taking my homw and picking me up again...... than made it so easy. ..........and thank you for taking my homw and picking me up again...... than made it so easy. More
Other Employees Tagged: Brooks Falzone
June 29, 2025
Brooks and Don both assisted me and answered my questions and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! More
Other Employees Tagged: Brooks Falzone
June 21, 2025
Always friendly, polite, great listeners, explain problem and fix it in reasonable time as promised. Yeah! and fix it in reasonable time as promised. Yeah! More
Other Employees Tagged: Ryan Holcomb
June 02, 2025
Best dealership around! Great customer service and always take care of me. Do great job servicing vehicle and offering solutions Great customer service and always take care of me. Do great job servicing vehicle and offering solutions More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Shelley Ritter, Brooks Falzone, Jorge Colon Ocasio
May 29, 2025
I’ve been a client of Walker Ford‘s since 1990 continuously good service never had an issue with them and all the years I’ve dealt with them Don my service writer is the best.! continuously good service never had an issue with them and all the years I’ve dealt with them Don my service writer is the best.! More
May 17, 2025
Courteous, experienced, and very professional technicians. Fast service and good at keeping the customer informed of the status if work being performed. technicians. Fast service and good at keeping the customer informed of the status if work being performed. More
Other Employees Tagged: Ivey Thigpen
