Donald Mast
Donald Mast at Walker Ford
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Donald Mast | Page 2

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
462 Reviews
4.9

462 Reviews

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462 Reviews of Donald Mast

February 19, 2024

Dealership Rating
Employee Rating

Valet service was terrific. Saved me a real hassle. Appt easy to schedule and scheduler was pleasant to work with More

by phillipskinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Anderson

Feb 19, 2024

Walker Ford responded

Thank you for your feedback! We're glad to hear that our valet service was convenient for you. Please feel free to reach out if you ever need anything else!

February 13, 2024

Dealership Rating
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Great service as always. Took good care of me in a timely manner. Solved all my issues More

by BOUDA2265
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 16, 2024

Walker Ford responded

Hi, thanks for your review! We're glad you appreciate our consistent commitment to excellent service. We value your business and look forward to seeing you again soon.

January 22, 2024

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Employee Rating

Friendly but my cars issues weren't resolved. Instead they went ahead and completed some recalls. Unfortunately the mechanic didn't tighten and front flexible brake lines (after replacing it) and More

by Michelangelo Antonelli
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Boczar

Jan 31, 2024

Walker Ford responded

Thank you, Michelangelo, for taking the time to share your comments. We appreciate your feedback and would like to get in touch with you privately to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way that we can. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

January 18, 2024

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Walker Ford is probably the best dealership I’ve walked into in many many years they’re always on top of their game More

by J9DARDINI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Kirk, Steve McHenry, Shelley Ritter , Amber Montante

Jan 23, 2024

Walker Ford responded

Thank you, we strive to deliver a consistently exceptional experience, so knowing we're succeeding means the world to us. We hope to see you again soon, have a wonderful day!

January 18, 2024

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Employee Rating

Good service. Clean shop lots of inventory. Good location. Nice clean waiting room area with coffee More

by JUDY_GUIGON
Service Price Transparency
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Recommend Dealer
Yes
Jan 23, 2024

Walker Ford responded

We constantly strive to provide exceptional customer service, so knowing you felt well-looked-after makes us proud. We hope you have a great day, thank you!

January 17, 2024

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The staff at Walker Ford are outstanding. Great service. They really care about us the costumers. Thanks again. More

by jamesjr1969fl
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 17, 2024

Walker Ford responded

Thank you for your kind review of our staff! We sincerely appreciate your feedback and are delighted to hear that you had a great experience with our outstanding service. We hope to see you again!

January 16, 2024

Dealership Rating
Employee Rating

Don is always the best he is always making sure if I have any issues they are resolved !!! More

by danielstonestyling
Service Price Transparency
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Recommend Dealer
Yes
Jan 18, 2024

Walker Ford responded

Thank you for your review! We appreciate your kind words about Don and his commitment to resolving any issues you may have. We hope to serve you again in the future!

January 16, 2024

Dealership Rating
Employee Rating

Walker ford cares about their repeat customers and the Service department always does the right thing More

by nacc1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Blankenship , Amber Montante

Jan 17, 2024

Walker Ford responded

Thank you for taking the time to leave a review of your experience at Walker Ford! We're happy to hear that we were able to demonstrate our commitment and dedication to our customers. We look forward to continuing to serve you for many years to come!

Jan 18, 2024

nacc1098 responded

Looking forward to it.

January 15, 2024

Dealership Rating
Employee Rating

Don did an excellent job insuring the work was completed and the cost was properly charged to our extended warranty More

by AAM274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Walker Ford responded

It's fantastic that Don got everything sorted with your extended warranty! We pride ourselves on clear communication and efficient service. Thanks for the feedback!

Jan 16, 2024

AAM274 responded

You’re welcome, Don is fantastic! I do want to say I had some trouble completing this survey application. I tried several times before it finally went through. You need to have someone address this or I’m afraid some people will just not complete it.

January 07, 2024

Dealership Rating
Employee Rating

Service technician was helpful and made sure I knew what was being done to my truck and has nice follow up at the time to pick up my truck More

by schochw
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Walker Ford responded

It's truly rewarding to know our technicians provide such a helpful and attentive service. We appreciate your feedback, and we hope you have a wonderful day.

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