Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 3

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
539 Reviews
4.9

539 Reviews

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539 Reviews of Donald Mast

September 14, 2025

Dealership Rating
Employee Rating

The service representative at Walker Ford (Don Mast) did an excellent job handling my service needs. He kept me appraised of the progress on my car and exactly what was required!! Walker is my go to for ser More

by scorrado5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Walker Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 14, 2025

Dealership Rating
Employee Rating

Service was convenient and was done when promised. Service advisor listened and attended to what was needed More

by sonfljoe
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 16, 2025

Walker Ford responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2025

Dealership Rating
Employee Rating

I got a letter in the mail stating that I had a recall on my brand new truck that I’ve only had for a couple weeks.Contacted Walker Ford and talk with Don Mast. He had me in within a week and also found a c More

by paul.battle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenny C

Sep 14, 2025

Walker Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

September 07, 2025

Dealership Rating
Employee Rating

Great service and communication. The home service was great. Oil change done with no stains in the driveway. Computer updates done and tires rotated as requested. More

by CWBEACHBUM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 06, 2025

Dealership Rating
Employee Rating

I have used the Walker Ford Service Dept. for the last several years and it has always been great. Don Mast, my service rep, has always been pleasant, knowledgeable, professional and patient More

by marsha2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 05, 2025

Dealership Rating
Employee Rating

I have always had great service with Walker. This past experience did not disappoint me. I was kept up to minute as to what was happening with my car. Don, t he service adviser, was very gordia More

by MCDONAL41
Recommend Dealer
Yes

Other Employees Tagged: Cashier was very friendly. Sorry didn’t get her name .

Sep 09, 2025

Walker Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2025

Dealership Rating
Employee Rating

Always great service. Prices are reasonable. Work is completed in a timely manner. Friendly staff. More

by PBEACH0
Recommend Dealer
Yes
Sep 03, 2025

Walker Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2025

Dealership Rating
Employee Rating

Don did a great job fitting me for an oil change. Easy to work with More

by Zeek
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Walker Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 22, 2025

Dealership Rating
Employee Rating

Don Mast was exceptional at helping me with my warranty and service work. He was very easy to communicate with. He was very professional, friendly and answered all my questions. Another man who helped me More

by TMKING86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Colon Ocasio

Aug 26, 2025

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

August 10, 2025

Dealership Rating
Employee Rating

They need more people answering the phone, was on hold for a long time. The service is good but the phones are terrible, I dread calling. More

by MKELLY0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Walker Ford responded

Hi, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to learn more. Please reach out to our Service Director, Vince Romano, at 727-240-1653 so we can better understand what occurred and work toward a resolution. Your satisfaction is important to us.

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