Doug Gilmer
Doug Gilmer at Northside Lexus

Doug Gilmer | Page 5

Sr. Financial Services Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
167 Reviews

Dealership Experience

19 yrs, 5 mos

Industry Experience

34 yrs, 8 mos

4.9

167 Reviews

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167 Reviews of Doug Gilmer

April 24, 2024

Dealership Rating
Employee Rating

Excellent concept on how to treat customers. Very knowledgeable about the product you are looking for. They take great care in what you want and surpass all other dealerships I have felt with in More

by brucelovett81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins, Chris Harris

Apr 24, 2024

Northside Lexus responded

Bruce, we're delighted to know that our team at Northside Lexus, especially Chris, provided you with an excellent and hassle-free experience. We strive for customer satisfaction and it's great to see we hit the mark! Thanks for recommending us!

April 13, 2024

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Employee Rating

Ms. Nguyen very helpful in demonstrating all the features of the vehicle. She was very knowledgeable, patient and answered all our questions. Hunter McRight did an outstanding work on setting up all the More

by ldleavell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nguyen

Apr 15, 2024

Northside Lexus responded

Thanks for your review! We're glad to know that Ms. Nguyen and Hunter were able to assist you effectively at Northside Lexus. Enjoy your new vehicle!

April 10, 2024

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Employee Rating

John made our experience exceptional. He made sure we were taken care of and that we had to spend as little time as possible doing paperwork. He worked in the background so when we arrive More

by naodle1104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Makrakis

Apr 10, 2024

Northside Lexus responded

It's great to hear that John made your experience at Northside Lexus exceptional and efficient! We always aim for a smooth process - thanks for the review and recognition!

April 02, 2024

Dealership Rating
Employee Rating

I loved my experience at Northside Lexus! Don Ansley was fantastic and was incredibly patient with my wife and I as we test drove many vehicles in a search of the perfect car! More

by sanjaysingam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley

Apr 03, 2024

Northside Lexus responded

Sanjay, we're so glad to know you had a great experience with Don at Northside Lexus! We appreciate your patience and hope you found the perfect car. Thanks for sharing your feedback!

March 31, 2024

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Employee Rating

Northside lexus is the most amazing dealership in Houston and you wouldn’t find a more personable and caring salesperson than Erica who really cares about her customers and their needs. I would recommend Eri More

by LOVESTOSKI24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino Burciu

Apr 01, 2024

Northside Lexus responded

We're delighted to know you had such a positive experience with Erica at Northside Lexus! Your recommendation means the world to us. We look forward to serving your automotive needs in the future!

March 26, 2024

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Employee Rating

My wife wasn’t happy when we leaving the dealer because the sale man wasn’t look like he was happy to sever us , not just my wife not happy but my friend the refer us . And we not even got a key chain for More

by DUNG_NGUYEN1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesse Busboom

Mar 27, 2024

Northside Lexus responded

Dung, I'm sorry to learn about your experience. We aim for everyone who visits us to feel welcomed and valued, so it's disappointing that we didn't meet those expectations this time around. Your feedback is important in helping us improve our service standards. If you're open to discussing this further or if there are any other issues you'd like addressed, please reach out directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

March 06, 2024

Dealership Rating
Employee Rating

The dealership was very nice. They did a great job processing our purchase in a timely and efficient manor. The whole process was painless. More

by shon.rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rylan Pruitt

Mar 06, 2024

Northside Lexus responded

Shon - We're delighted to know your car-buying experience at Northside Lexus was efficient and painless. Thanks for sharing this positive feedback! Safe travels in your new vehicle.

March 05, 2024

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Employee Rating

Excellent attention to detail and service. Thanks again the Northside Lexus team for your efforts in promptly closing this transaction.. Scott More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Pat Pendergast

Mar 06, 2024

Northside Lexus responded

Scott, we're glad to know you appreciated our attention to detail and prompt service at Northside Lexus. Thank you for your kind words!

February 27, 2024

Dealership Rating
Employee Rating

Very customer oriented. Responsive to request. Professional and easy to deal with. Had a wonderful experience and love my Lexus. More

by nancysmith0408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis , Nathan Makrakis, Herb Mills 5 stars as well

Feb 27, 2024

Northside Lexus responded

Nancy, we're so glad to know you had a wonderful experience with us at Northside Lexus. Enjoy your new ride and thank you for the positive feedback!

February 20, 2024

Dealership Rating
Employee Rating

Donnie is a wonderful sales person and we appreciate him immensely. This was our third Lexus with him. He knows us and understands our needs. More

by loistrego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

Northside Lexus responded

We're so glad to know that Donnie has been able to assist you with your Lexus purchases at Northside Lexus, Lois. It's great when our team can truly understand and meet the needs of our customers. Thanks for sticking with us!

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