Doug Gilmer | Page 4

We walked in and were immediately greeted by Joshua. He was very patient with our questions and was able to answer all of our questions. Everyone we interacted with at the dealership had excellent custo He was very patient with our questions and was able to answer all of our questions. Everyone we interacted with at the dealership had excellent customer service. More

by rbakertx Verified Customer Verified Customer

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Austin and Doug made the car buying process quick and easy! When the plates came in we got it in the mail the next day. Top service! easy! When the plates came in we got it in the mail the next day. Top service! More

by buib1337 Verified Customer Verified Customer

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Michael was extremely professional throughout the entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about the timeline and delivery status. After the purchase, he patiently showed me how to use all the features of my new car. He even followed up with a phone call to ensure I remembered everything and asked if I had any additional questions, assuring me he would be available for further assistance. His professionalism and attention to detail were exceptional. More

by CORNELLIA.ANGELLE Verified Customer Verified Customer

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Rex was extremely professional and made the complete transaction as smooth as any consumer would expect. No pressure from Finance (Doug) but explained the pros of all options leaving the decision making transaction as smooth as any consumer would expect. No pressure from Finance (Doug) but explained the pros of all options leaving the decision making to the customers, this is very important. More

by patelpump Verified Customer Verified Customer

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Needham was so helpful and very professional. I am so glad I got him as a recommendation. He showed us several options that were within our budget. He notified me once the car came in and was rea I am so glad I got him as a recommendation. He showed us several options that were within our budget. He notified me once the car came in and was ready. He really made the whole process stress-free and just a really great experience. My wife was so happy and because of that, so was I. More

by Martin Verified Customer Verified Customer

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Fantastic dealership experience: impeccable service, knowledgeable staff, and seamless process from start to finish. Highly recommend! knowledgeable staff, and seamless process from start to finish. Highly recommend! More

by YONNYD Verified Customer Verified Customer

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This is an absolutely wonderful dealership. Every employee is extremely professional and treats customers with respect. Our salesman, Nick, is exceptional! He is a great communicator and helped Every employee is extremely professional and treats customers with respect. Our salesman, Nick, is exceptional! He is a great communicator and helped me find the car of my dreams! More

by SHARONFINGER7 Verified Customer Verified Customer

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Customer service is not dead! ! Northside Lexus has great customer service and a very smooth buying experience. Jason was extremely patent and worked with us to find the right ca ! Northside Lexus has great customer service and a very smooth buying experience. Jason was extremely patent and worked with us to find the right car. More

by dave.wco Verified Customer Verified Customer

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It was an ok experience, though I felt some things were not as transparent as I had expected it should be. With my good credit score, the finance staff offered me a loan with the highest interest rate when not as transparent as I had expected it should be. With my good credit score, the finance staff offered me a loan with the highest interest rate when there were options for lesser interest rate. I had to ask questions for him to check other banks with better interest rate. I felt really bad and disappointed at that point. There was no reason for that kind of treatment. I verbalized how disappointed I was to him. More

by preazee Verified Customer Verified Customer

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Everything was great since we walk in . The attention was fast and amazing very good experience The attention was fast and amazing very good experience More

by kathiamuller Verified Customer Verified Customer

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