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Doug Gilmer

Overview Reviews (167) Inventory (662)

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Doug Gilmer

Doug Gilmer | Page 6

Sr. Financial Services Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9

167 Reviews

Overview Reviews (167) Inventory (662)

Dealership Experience

19 yrs, 5 mos

Industry Experience

34 yrs, 8 mos

4.9

167 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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167 Reviews of Doug Gilmer

February 14, 2024

Dealership Rating

Employee Rating

Randy was very thorough, made the deal with no problem . Would definitely purchase again from here Would definitely purchase again from here More

by Shughymes1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randy Covert

Feb 15, 2024 -

Northside Lexus responded

It is great to hear that Randy helped you secure a deal with no problems. Thank you for choosing Northside Lexus. We are here to help with any future automotive needs!

February 02, 2024

Dealership Rating

Employee Rating

Great vehicles, great personnel, great value for your investment, awesome facilities with all the bases covered investment, awesome facilities with all the bases covered More

by jken41

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Melissa O'Connell, Lance Williams, David Perry, Rex Bomar, Rob Ochoa, Michelle Matheson, Lupe Guzman , Tim Karmout, David Trice

Feb 02, 2024 -

Northside Lexus responded

Thanks for the high praise! We're glad to know you had a great experience at Northside Lexus. Enjoy your new ride!

January 18, 2024

Dealership Rating

Employee Rating

First salesman would not call with updates, I would have to call to get updates. Second salesmen would not work with me on Morgan Stanley - Lexus $750 certificate, so was out $750. to call to get updates. Second salesmen would not work with me on Morgan Stanley - Lexus $750 certificate, so was out $750. More

by BFARRAR1

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Other Employees Tagged: Doug Tosh, Jesse Busboom

Jan 18, 2024 -

Northside Lexus responded

I'm sorry to read about your experience with our sales team. We aim for clear communication and customer satisfaction, so it's disappointing to see we've missed the mark in this case. I'd like an opportunity to discuss this further and find a way forward that leaves you feeling better about your interactions with us. Please feel free to reach out at your earliest convenience - Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 16, 2024

Dealership Rating

Employee Rating

They have an elite team of great and friendly individuals who know how to address the needs of potential buyers. Tyler Stephen's was extremely courteous and treated my wife and I as family. who know how to address the needs of potential buyers. Tyler Stephen's was extremely courteous and treated my wife and I as family. More

by polyman957

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Stephens, Rylan Pruitt

Jan 16, 2024 -

Northside Lexus responded

We're so glad to know that you felt like family during your visit with us at Northside Lexus! It's great to see Tyler and the team could provide a top-notch experience. Thanks for choosing us, we appreciate it!

January 15, 2024

Dealership Rating

Employee Rating

My experience at Northside Lexus was spectacular! Donnie and Doug were great to work with and they ensured that the entire process was smooth and efficient. I highly recommend! Donnie and Doug were great to work with and they ensured that the entire process was smooth and efficient. I highly recommend! More

by elrobinson25

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Donnie Holcomb , Caleb Robinson

Jan 15, 2024 -

Northside Lexus responded

We're so glad to know that Donnie and Doug made your experience at Northside Lexus a spectacular one! Thanks for the recommendation. Enjoy your new ride!

January 14, 2024

Dealership Rating

Employee Rating

Great service! I would recommend Jared to anyone he goes beyond for his customers! Great guy I would recommend Jared to anyone he goes beyond for his customers! Great guy More

by johnhill156222

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared States

Jan 15, 2024 -

Northside Lexus responded

Thanks for the recommendation of Jared, John! Enjoy your new vehicle! - Northside Lexus Team

January 13, 2024

Dealership Rating

Employee Rating

Great customer service. Found what I was looking for. Go an extra step to accommodate my request. Found what I was looking for. Go an extra step to accommodate my request. More

by suphu_2004

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randy Covert

Jan 13, 2024 -

Northside Lexus responded

Thank you for recognizing our efforts here at Northside Lexus! We always strive to go the extra mile to assist our customers and we are glad it doesn't go unnoticed. Thanks for much for the review, we hope to see you again down the road!

January 04, 2024

Dealership Rating

Employee Rating

Northside Lexus is a great dealership to buy a new vehicle. The staff is extremely friendly and knowledgeable. Mr Shotwell was great and very knowledgeable keep up the great work. vehicle. The staff is extremely friendly and knowledgeable. Mr Shotwell was great and very knowledgeable keep up the great work. More

by CJACK5674

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Needham Shotwell

Jan 04, 2024 -

Northside Lexus responded

We're glad to know you had a positive sales experience with our team at Northside Lexus! It's wonderful that Mr. Shotwell was able to assist you effectively. Thanks for the review and we hope to see you again soon!

December 27, 2023

Dealership Rating

Employee Rating

Highly recommend Doug Tosh and northside lexus. Very professional and willing to work with us to find rx350 to meet budget. Very professional and willing to work with us to find rx350 to meet budget. More

by Arthkinjalpatel

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Tosh, Marcus Atkins

Dec 28, 2023 -

Northside Lexus responded

We're so glad to know that Doug and our team at Northside Lexus were able to assist you in finding the perfect RX350 within your budget. Thanks for recommending us. We appreciate it!

December 24, 2023

Dealership Rating

Employee Rating

Good service, Mark and Doug were professional, worked with me on my purchase and was a smooth transition. with me on my purchase and was a smooth transition. More

by yusuke.koreeda

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Green

Dec 26, 2023 -

Northside Lexus responded

Yusuke, we're glad to know that Mark and Doug were able to provide you with a smooth purchasing experience at Northside Lexus. Thanks for the positive feedback!

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