Doug MacAdam
Doug MacAdam at Smythe Volvo
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Doug MacAdam | Page 21

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
376 Reviews

I have nearly forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

40 yrs, 1 mo

Industry Experience

40 yrs, 1 mo

5.0

376 Reviews

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376 Reviews of Doug MacAdam

May 30, 2017

Dealership Rating
Employee Rating

Great service Doug is always a pleasure to work with. Handles all my car needs and keeps me informed throughout the day... Very personalized service!!! Will definit More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2017

Smythe Volvo responded

Yes - Doug is a true professional. Thanks for your business and the great review!

May 04, 2017

Dealership Rating
Employee Rating

done right the first time Service Advisor Doug M. listened carefully to my reason for service, asked great questions, examined my car & got his best mechanics on the job immedi More

by volvorob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2017

Smythe Volvo responded

Provide top tier quality work, with a smile as efficiently as possible. That's our goal every time - glad we met that goal for you. Thanks for the review and your many years of business.

April 27, 2017

Dealership Rating
Employee Rating

Longtime customer! My family are long time customers of Smythe! I bought 2 cars from Chris Henriksen and regularly have my car serviced there. My mother and sister have More

by andreagr6568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Henriksen, Kristian Henriksen, Dennis Jeffers, Tony Plesh

Apr 27, 2017

Smythe Volvo responded

We are a family business and one of the things that makes us very happy is selling to families like yours. Thank you for your many years of business and your review. Enjoy!

March 20, 2017

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Employee Rating

Fantastic service Doug and everyone else at Smythe Volvo Service are fantastic. They identified the source of my problem and explained the options. I would definitely More

by Notabigreviewguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2017

Smythe Volvo responded

Thank you for the great review. We appreciate your business and look forward to seeing you next time around.

February 20, 2017

Dealership Rating
Employee Rating

SPECTACULAR! This is the best service department I have ever utilized! I have never been treated with such consideration. I would never go anywhere else. They trea More

by Michelle Hamlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza , Tim Cotter, Dennis Jeffers

February 14, 2017

Dealership Rating
Employee Rating

Off-Lease Purchase Purchasing my XC90 off-lease could not have been easier. The Smythe Volvo team, lead by Kevin Bergeron, make the process simple. Kevin took the time More

by whaemmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan , Kevin Bergeron

Feb 15, 2017

Smythe Volvo responded

Hi Bill, Efficient and easy with respect for your time - that's what we strive for. Thanks for your business and taking the time to tell others about us.

February 06, 2017

Dealership Rating
Employee Rating

Excellent experience I had a wonderful experience at Smythe Volvo. Dennis took his time and we worked together... I arrived past the scheduled time and Doug opened the do More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers

Feb 06, 2017

Smythe Volvo responded

You are the reason why we exist as a business. Sounds simple but its our job to make sure you feel that everytime you arrive at our door - and anytime that is. Thanks for noticing and saying so and for your business. We look forward to seeing you for your next service.

January 30, 2017

Dealership Rating
Employee Rating

Replacement of headlight bulbs The service I receive from Smythe Volvo is exceptional, the professional care that I received from Doug MacAdam is very special. He is a definite asse More

by martin,barbara713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 29, 2017

Dealership Rating
Employee Rating

Great experience each time. Staff are very professional Staff are very knowledgeable and highly professional in dealing with customers. I always feel very important when I get my Volvo serviced at this dea More

by Shanel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Tim Cotter

Jan 29, 2017

Smythe Volvo responded

We know that we are doing our best when we can exceed your expectations. Many businesses talk about it, some strive for it and a few achieve it. We are glad that we are among those few for you! Thanks for the review and for your business.

January 12, 2017

Dealership Rating
Employee Rating

Great Service Doug McAdam is always very helpful and makes sure to make my visit a priority. He is always very accommodating and always goes out of his way to make More

by samsr304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2017

Smythe Volvo responded

Great - Doug is extremely accommodating and always goes out of his way to make everyone know that their Volvo is his focus and concern. We are fortunate to have great people like Doug on our team (for over 30 years too!). Thanks for taking the time to say so.

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