Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 21

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
533 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 8 mos

Industry Experience

42 yrs, 8 mos

4.9

533 Reviews

Write a Review

533 Reviews of Doug MacAdam

October 15, 2022

Dealership Rating
Employee Rating

No pressure sales and patient working with me to review options. Waiting room was comfortable. Service department very honest. More

by Tom Metro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Hopson, Henry Zhu

Oct 16, 2022

Smythe Volvo Cars responded

Tom, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 03, 2022

Dealership Rating
Employee Rating

Kyle is my guy, always on point, courteous and professional and has helped my family buy several new and pre-owned cars. More

by Marcsman33
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson, David Ferrence , Dina Thomson

Oct 04, 2022

Smythe Volvo Cars responded

It's great to hear that Kyle was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

September 29, 2022

Dealership Rating
Employee Rating

Everyone at Smythe Volvo contributes to their overall great customer service. They are the best in the industry at what they do. Great team! Thanks for all the help. More

by mckelly126
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza, Alon Katende, Mark Terry, David Ferrence , Dennis Hynes, Abood Katib, Dina Thomson

Oct 01, 2022

Smythe Volvo Cars responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Thank you for this fantastic five-star review. We look forward to continuing to serve you in the future.

September 27, 2022

Dealership Rating
Employee Rating

Doug is a phenomenal worker! He is extremely knowledgeable which makes working with him very easy. He cares a lot about his customers More

by Nparlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 11, 2022

Dealership Rating
Employee Rating

My family and I have been driving Volvos for nearly 40 years. We purchase Volvos for their safety features and durability (we keep the cars for the long haul). The staff has always been courteous, kno More

by Kwg1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Hopson

Sep 12, 2022

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2022

Dealership Rating
Employee Rating

What a delight to have the car washed! And Doug was so helpful when he reached out to advise me on the additional tires that needed work. Very professional and courteous. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David (technician)

Sep 12, 2022

Smythe Volvo Cars responded

We appreciate your business, Peter, and our team looks forward to serving you again soon!

September 10, 2022

Dealership Rating
Employee Rating

Doug was extremely professional and helpful. It was the best car service experience I’ve had by far from start to finish. Doug went the extra mile to make sure the process was smooth and efficie More

by opmead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo, your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

August 20, 2022

Dealership Rating
Employee Rating

Always get great service and they are thorough and courteous. Doug specifically went above and beyond to help today. More

by Louis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 25, 2022

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 12, 2022

Dealership Rating
Employee Rating

Always committed to delivering the best customer service around! Very responsive and extraordinary deep knowledge of cars. More

by Kevbodnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald

Aug 16, 2022

Smythe Volvo Cars responded

The best customer service around, thank you. We are fortunate to have such a strong service department full of very knowledgeable people. Thank you for choosing Smythe Volvo to service your car and thank you for this great review.

August 11, 2022

Dealership Rating
Employee Rating

Always an easy and efficient experience working with Doug and Scott. Super knowledgeable and extremely professional! More

by Gabrielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson , Mike Mitchko

Aug 16, 2022

Smythe Volvo Cars responded

Doug is very knowledgeable and professional. We appreciate you taking the time to compliment Doug this way. Thank you for choosing Smythe Volvo to service your vehicle.

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