Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 20

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
533 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 8 mos

Industry Experience

42 yrs, 8 mos

4.9

533 Reviews

Write a Review

533 Reviews of Doug MacAdam

February 03, 2023

Dealership Rating
Employee Rating

Tom Coward was very professional! He took the time to explain what services were to be done. Answered all my questions. Work was complete and done on time. Great experience! Wou More

by ack golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2023

Smythe Volvo Cars responded

Thanks for sharing your experience with Smythe Volvo. Tom and our team appreciate your business and hope to see you again soon!

January 24, 2023

Dealership Rating
Employee Rating

The customer focus and knowledgeable employees make for a positive experience for the customers if this dealership. More

by Mfialcowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear Tom, Regina, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2023

Dealership Rating
Employee Rating

Professional, friendly, very knowledgeable and keeps you informed of the status of the job. I have been purchasing and servicing cars at this dealership for over thirty years and never disappointed, More

by Wladyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Jan 10, 2023

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! Tom, Doug, and our team sincerely value your business and look forward to your next visit.

January 09, 2023

Dealership Rating
Employee Rating

Wonder dealership to do business with! Service department is second to none! Thank you Dina. More

by Mmp0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Colbeth, Dina Thomson

Jan 09, 2023

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 17, 2022

Dealership Rating
Employee Rating

The service department at Smythe Volvo is the best. I have purchased cars there in large part due to the outstanding service I have received there over the years. More

by bobrobinson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald , Cristina Correa

Dec 17, 2022

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, Bob, we look forward to having you as a valued customer for many years to come!

November 23, 2022

Dealership Rating
Employee Rating

It is always a pleasure coming to Smythe for service. We have been buying and servicing cars here sine our first Volvo in 1993. The people are a pleasure to deal with and the quality of the service has More

by tpmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Mark Terry , Cristina Correa

Nov 25, 2022

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

November 23, 2022

Dealership Rating
Employee Rating

We’ve been going to this dealer for over 20 years and can’t say enough great things about them! Everyone is courteous and professional and the service has always been outstanding. More

by dsa1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence , Todd Colbeth, Cristina Correa, Dina Thomson

Nov 23, 2022

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

November 10, 2022

Dealership Rating
Employee Rating

Doug is 100% the reason why my father and I have been going to this dealership for the past thirty years, probably longer. More

by chris.lijoi
Recommend Dealer
Yes
Nov 11, 2022

Smythe Volvo Cars responded

Thank you, Chris. We are very happy to hear that Doug provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2022

Dealership Rating
Employee Rating

Always very good and professional service with an eye towards customer satisfaction and reliability and More

by Madisonuser
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Kyle Jackson , David Diken, Francine O'Donnell

Nov 01, 2022

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2022

Dealership Rating
Employee Rating

Efficient and informed staff. They communicate what you need to understand about the service being done on your vehicle. They are thorough, helpful and accurate. I have enjoyed More

by talianj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald , Dina Thomson

Oct 23, 2022

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

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