Douglas Hansen
Douglas Hansen at Dana Ford Lincoln

Douglas Hansen | Page 16

General Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.6
170 Reviews
4.6

170 Reviews

Write a Review

170 Reviews of Douglas Hansen

September 30, 2021

Dealership Rating
Employee Rating

I have been a long time customer of Dana, For a long time. James Michaels in sales and Doug Hansen are A pleasure to deal with they answered all my concerns and gave me so many different options I just More

by Milo
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Michaels , Anthony Rivera

Oct 01, 2021

Dana Ford Lincoln responded

Thank you so much for your loyal business! We're truly grateful for all of your support over the years and hope you're loving both your new Bronco and your new Corsair so far. Thanks again for being a valued Dana Ford customer. We look forward to seeing you at your next visit!

September 28, 2021

Dealership Rating
Employee Rating

Staff was knowledgeable and attentive. Process is leasing was seamless. Doug the GM was fantastic More

by tpkelly30
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Mary Graffeo

Sep 28, 2021

Dana Ford Lincoln responded

Thank you for taking the time to review your recent experience with us! We appreciate your kind words about our team and hope to see you again next time here at Dana Ford!

September 11, 2021

Dealership Rating
Employee Rating

The best service anywhere ! Doug and his team are always the most professional and classy. Would never look anywhere in else on Staten Island- thanks ! More

by COACHCHRISALESI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Ortiz , Ryder Quispe

Sep 14, 2021

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! We're truly grateful for your support and can't wait to share these kind comments with Doug and the rest of the team. Take care and we'll see you next time!

July 24, 2021

Dealership Rating
Employee Rating

Walked in, got the deal I wanted, really didn’t have to hassle. Great staff. Would 100% reccomend to all my friends. Was great experience More

by spoditty29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rivera, Chris Sellitti

Jul 27, 2021

Dana Ford Lincoln responded

Thanks for the five-star rating and kind words! We're glad to have you as a Dana Ford customer!

July 24, 2021

Dealership Rating
Employee Rating

Great service and great people! I ALWAYS come here for my trucks. Jorge was kind and personable, Doug is always the BEST! We were in good hands. More

by apallarino
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rivera, Jorge

Jul 27, 2021

Dana Ford Lincoln responded

This review means more to Jorge, Doug, and our team than you know! Thank you for being a loyal customer! - Dana Ford

July 11, 2021

Dealership Rating
Employee Rating

HorribleLiarsThievesCon Horrible Liars Thieves Con Artists Disrespectful Incompetent Dishonest Unreliable Scammers Unprofessional Lazy Dana Lincoln will gladly a More

by Christine F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 26, 2021

Dana Ford Lincoln responded

Christine, We take customer feedback seriously and are disappointed to see the low rating. We're sorry to hear about your issues with your vehicle and would like to help resolve these concerns. Please reach out to me at your earliest convenience to find a solution to this problem. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

June 19, 2021

Dealership Rating
Employee Rating

They were extremely nice,helpful and went far and beyond to give me and my wife what we wanted from our new vehicles. Thanks again for all your service More

by SCOTTCCARPENTRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph pepe

Jun 21, 2021

Dana Ford Lincoln responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

June 16, 2021

Dealership Rating
Employee Rating

Dana Ford stole our $5000 in deposit after they promised us a price on our Mustang Mach E that we signed for and they later refused to honor that price. Worst dealership that I ever dealt with. Stay away! More

by tusharahuja
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Riccardone , Anthony Rivera

Jul 01, 2021

Dana Ford Lincoln responded

Thank you for bringing this information to our attention. I encourage you to contact me to discuss these concerns in more detail to determine how to resolve this issue. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

May 22, 2021

Dealership Rating
Employee Rating

As usual, Jimmy, Doug and the sales team always come through for me when I purchased or lease vehicles from Dana! As of right now, I just picked up a 2021 F150 Power boost Hybrid! The truck is insane an More

by detgregg
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Ching Poon , Ryder Quispe

May 24, 2021

Dana Ford Lincoln responded

We are so glad to hear it! We have to say that you and your family have exquisite taste! The 2021 F-150 and Explorer Hybrids are exceptional picks, and your family will love the Expedition for its roomy seats and bold style! Thank you for being part of the Dana Ford family and for this five-star review! We will see you again next time!

May 17, 2021

Dealership Rating
Employee Rating

Dana is a great dealership Jimmy and his staff are the BEST Doug there manger is the best guy I ever bought a car from in my life he knows it all More

by Bigog9712
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Squeo

May 18, 2021

Dana Ford Lincoln responded

Thank you for this great feedback! We will pass along your kind comments to Jimmy, Doug, and the team! We know they'll be glad to hear it! See you next time at Dana Ford!

May 20, 2021

Bigog9712 responded

Thank you

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