Theresa McMahon
Theresa McMahon at Dana Ford Lincoln

Theresa McMahon

Phone Operator

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.9
37 Reviews
4.9

37 Reviews

Write a Review

37 Reviews of Theresa McMahon

October 12, 2023

Dealership Rating
Employee Rating

Ryan Peters is great and very helpful with helping me pick out a new vehicle as well as going over leasing options what is a good fit for me and my family's needs. My wife and I work with him as well as More

by anthony.frisolone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2023

Dana Ford Lincoln responded

Anthony, it's great to know that Ryan and our service team at Dana Ford have consistently provided you with top-notch assistance. We appreciate your loyalty and look forward to helping you in the future!

September 25, 2023

Dealership Rating
Employee Rating

Excellent service and true to their word. Everything they said they would do they did. Best price More

by kevwood07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Hazem Radwan

Sep 26, 2023

Dana Ford Lincoln responded

Thank you for sharing your excellent service experience with our team at Dana Ford! We'll see you next time! Have a great ride!

June 07, 2023

Dealership Rating
Employee Rating

Joe Jeffery Ryan deserved all the credit for help me out I couldn't ask for any thing more their one of ur best workers they go beyond their duty to help make the customer happy I give em a rating of ten st More

by muser107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2023

Dana Ford Lincoln responded

We're so glad you found our team to be so helpful! We strive to offer our customers the best and are thrilled we succeeded this time for you, Marian! Thank you for choosing Dana Ford as your go-to automotive resource!

May 21, 2023

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Salesman Ryan was excellent very easy to work with and not pushy,love my explorer,this is my second one,service center is top notch More

by adiben10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 22, 2023

Dana Ford Lincoln responded

We're so happy to hear that you enjoyed working with Ryan while purchasing your new Explorer! Thank you for trusting Dana Ford with your automotive needs and please don't hesitate to reach out the next time we can be of service!

April 29, 2023

Dealership Rating
Employee Rating

For over 2 weeks The service department has been completely non responsive to our needs for our 2020 Lincoln MKZ. Customer service is non-existent there. What a disgrace! And the dealer wants us to More

by dNEGLIA9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Barbaria , Keith rated poor

May 01, 2023

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear of your frustration and would like the opportunity to discuss this situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

May 01, 2023

dNEGLIA9 responded

I already left a message for you on April 28, and called again this morning, asking for you, but was connected to your assistant manager, Haz, who has all of the details of my "frustration". I suggest that you speak to him, and if you still want to discuss my situation in greater detail you can contact me directly. Haz can give you my contact information.

April 11, 2023

Dealership Rating
Employee Rating

Great service. Dependable. Efficient. I was able to get my car back the same day it went in. More

by TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2023

Dana Ford Lincoln responded

We're glad we could provide quick and easy service to you! Thank you for rating Dana Ford five stars! We'll see you next time!

April 06, 2023

Dealership Rating

The dealership was fantastic to deal with the sales people are friendly and knowledgeable About the product recommended other to go there. WE ARE VERY EXCITED ABOUT PURCHASING A NEW CAR THERE PRICE AND More

by John & Michael Joyce
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, John Daly, Jennifer Schroder , Henry Manigault

Apr 07, 2023

Dana Ford Lincoln responded

Thank you for the fantastic review! We're thrilled to hear you enjoyed working with our team here at Dana Ford and we hope you won't hesitate to reach out if we can be of service again in the future!

Apr 07, 2023

John & Michael Joyce responded

Please let me know if any Ford motor discounts are being offered at this time Happy Easter and Passover to all at Dana Ford.

April 03, 2023

Dealership Rating
Employee Rating

I have had service on my Lincoln aviator and all the issues were taken care as requested by me More

by jimbo6646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Barbaria, Lori Allotta, Jason Younger , Brieann Driscoll

Apr 03, 2023

Dana Ford Lincoln responded

Thank you for sharing your review! We're so happy that all of your issues were corrected! -Dana Ford

March 29, 2023

Dealership Rating
Employee Rating

The techs were able to diagnose the problem with the car and repair it in a timely manor More

by Frankc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2023

Dana Ford Lincoln responded

We're so glad we could assist you! Thanks for sharing your experience and please don't hesitate to reach out if our Dana Ford team can be of service again in the future!

February 19, 2023

Dealership Rating
Employee Rating

It was bissnes but very kind and polite the delivery driver was also very kind More

by rmsingh1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review! We appreciate the kind feedback and hope our Dana Ford team can be of service to you again in the future!

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