Duke Iwata
Duke Iwata at Dean Team Subaru Volkswagen

Duke Iwata | Page 7

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.9
122 Reviews
4.9

122 Reviews

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122 Reviews of Duke Iwata

May 08, 2023

Dealership Rating
Employee Rating

My experience with Sam in sales, Annie & Duke in service, to Jason in finance for buying my vehicle from leasing was such a wonderful experience. They truly care and took care of my buying needs in every way More

by bmaurer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ostlund, Annie Thompson, Sam Goevert , Jason Moore

May 16, 2023

Dean Team Subaru Volkswagen responded

Thank you for your outstanding review and your compliments on our team! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that they provided you with an above and beyond car buying experience. We greatly appreciate your Loyalty, business and your support!! We hope you enjoy your new Subaru and please let us know if there’s anything else we can do for you.

April 18, 2023

Dealership Rating
Employee Rating

Great dealership. Everything from sales through service could not be better. I highly recommend Dean Team Subaru. More

by Dan119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson

Apr 28, 2023

Dean Team Subaru Volkswagen responded

Thank you for your outstanding review and your compliments on our Service Team! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that they provided you with an above and beyond experience. We greatly appreciate your Loyalty, business and your support!!

April 01, 2023

Dealership Rating
Employee Rating

I have worked with the Dean Team since 2008 and have always found the employees to be courteous and helpful. More

by tlshelton74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson

Apr 28, 2023

Dean Team Subaru Volkswagen responded

Thank you for your outstanding review and your compliments on our Service Team! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that they provided you with an above and beyond experience. We greatly appreciate your Loyalty, business and your support!!

March 13, 2023

Dealership Rating
Employee Rating

Went to Dean Team Subaru was met by Dave Smith, we didn’t know what we really were looking for, told Dave what we wanted in a vehicle and he pointed us towards a Forster and we are so glad he did. What a won More

by Sdsmithburns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Smith

Mar 17, 2023

Dean Team Subaru Volkswagen responded

Thank you for your outstanding review and your compliments on Dave and our Team! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Dave provided you with an above and beyond car buying experience. We greatly appreciate your Loyalty, business and your support!! We hope you enjoy your new Subaru and please let us know if there’s anything else we can do for you.

March 13, 2023

Dealership Rating
Employee Rating

While looking for a new Subaru, my buddy, who is the sales manager of a luxury dealership in town, recommended Dave Smith at Dean Team Subaru in Ballwin. I'm so glad I listened. Dave is GREAT. He took s More

by JRS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annie Thompson, Dave Smith

Mar 17, 2023

Dean Team Subaru Volkswagen responded

Thank you for your outstanding review and your compliments on Dave and our Team! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Dave provided you with an above and beyond car buying experience. We greatly appreciate your Loyalty, business and your support!! We hope you enjoy your new Subaru and please let us know if there’s anything else we can do for you.

March 04, 2023

Dealership Rating
Employee Rating

Subaru service team is top notch. They are the reason we continue our loyalty with Dean Team. Taking care of their customers is what they excel at. Thank you Annie for always helping More

by Bmillecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Dean Team Subaru Volkswagen responded

Thank you for your outstanding review and your compliments our Service Team ! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that they provided you with an above and beyond experience. We greatly appreciate your Loyalty, business and your support!!

December 31, 2022

Dealership Rating
Employee Rating

Had to get an oil change and a software update on my 2021 Legacy. As always, Annie, Jeff and Duke are a super friendly, helpful and funny team of Service Advisors. Ryan the tech guy also came out to explai More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Annie Thompson

Jan 10, 2023

Dean Team Subaru Volkswagen responded

Thank you for your business and your great review! We’re happy to hear that Duke, Annie, and Jeff provide you with a positive experience during each service appointment.

December 06, 2022

Dealership Rating
Employee Rating

Sam Goevert sold me my Subaru. He was extremely helpful, above and beyond. Dean Team beat other offers for my trade in, got me exactly what I wanted in a timely fashion, annd made More

by Billy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annie Thompson, Sam Goevert , Jason Moore

Jan 10, 2023

Dean Team Subaru Volkswagen responded

Hi Billy, thank you for your business and your great review! We’re glad to hear that Sam provided you with a positive car buying experience. We are also very pleased to hear that the service department consistently takes care of you. Enjoy your new Subaru and please let us know if there’s anything else we can do for you.

October 13, 2022

Dealership Rating
Employee Rating

Great dealership to buy a car and for service. Everyone is pleasant and mindful of your schedule. And you can get a free car wash for life when you buy a car! More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annie Thompson

September 29, 2022

Dealership Rating
Employee Rating

Awesome and reliable folks! Always friendly and always do the job expected! I drive almost 30 miles, just to see Annie! More

by pattyamann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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