Duke Iwata | Page 7
Service Advisor
Dean Team Subaru Volkswagen
15121 Manchester Road
Ballwin, MO 63011
77 Reviews
Write a Review77 Reviews of Duke Iwata
April 27, 2021
Super patient and flexible with figuring out finances!! Duke, Jake, and Henry are lifesavers! Really loving my new Crosstrek, so many features that I absolutely love! Thanks guys! Duke, Jake, and Henry are lifesavers! Really loving my new Crosstrek, so many features that I absolutely love! Thanks guys! More
Other Employees Tagged: Henry Puliusz
April 15, 2021
I received great, friendly, customer service that was very prompt and on time with everything. Thank you so much for your help today. Especially with how busy Subaru seemed today. Thank you for your frie very prompt and on time with everything. Thank you so much for your help today. Especially with how busy Subaru seemed today. Thank you for your friendliness! More
Other Employees Tagged: Duke Iwata
March 21, 2021
This is the 2nd car we purchased from DTS. The service that Henry gave us is why we came back. Made us feel like family. that Henry gave us is why we came back. Made us feel like family. More
Other Employees Tagged: Henry Puliusz , Kyle Moore
March 06, 2021
This was my second purchase from Dean Team Subaru. I really appreciate that the sales staff both times have been very helpful, knowledgeable, and low pressure. I also highly recommend their service dep really appreciate that the sales staff both times have been very helpful, knowledgeable, and low pressure. I also highly recommend their service department. More
Other Employees Tagged: Jeff Price, Annie Thompson, Sam Goevert
February 18, 2021
My last three vehicles have been purchased with Richard and his team at Dean. Jim Happe did a great job at negotiating a fair low pressure sale. I will be back for the ID.4 for the wife when (or befor and his team at Dean. Jim Happe did a great job at negotiating a fair low pressure sale. I will be back for the ID.4 for the wife when (or before) her Tiguan lease expires. Thanks to “Hershey” for getting me financed despite my post Chinese virus credit score. I really needed a truck, I miss the gas mileage of the TDI wagon but I rode it hard and the boys at Dean team put it away wet. More
Other Employees Tagged: Jeff Price, Annie Thompson, Jason Moore, Richard Gotsch, Paul Fix, Scott Sack , Jim Happe, Michael "Hershey" Harmon
February 13, 2021
Sam did an excellent job in explaining features of my car and going over all details of the sale. He spent time telling, showing and answering my questions. Thank you Sam and going over all details of the sale. He spent time telling, showing and answering my questions. Thank you Sam More
Other Employees Tagged: John Ostlund, Jeff Price, Annie Thompson, Jason Moore, Sam Goevert
February 12, 2021
Sam Goevert and the finance manager made the entire new car buying process painless and pleasant. Sam was able to answer all my questions about the new Subaru and its many safety features. I liked the fact car buying process painless and pleasant. Sam was able to answer all my questions about the new Subaru and its many safety features. I liked the fact that I was able to test drive the car without a salesman with me. Duke, in the service department, was knowledgeable and explained how the accessories I had added to the car worked and demonstrated each item worked. Great customer service all around. More
Other Employees Tagged: Jason Moore, Sam Goevert
January 30, 2021
We first came to the dealership to have service done on our older Outback. The expense to fix it was more than the car was worth, so we decided to trade it in for a different vehicle. Matt listened to our our older Outback. The expense to fix it was more than the car was worth, so we decided to trade it in for a different vehicle. Matt listened to our needs and helped us find a vehicle that worked for us. He was very professional and not at all pushy. More
Other Employees Tagged: Matt Hampton
January 30, 2021
Fantastic buying experience! Greg Gallegos sent me a video of the car before I made the trip there and was waiting for me when I pulled in several hours later! He went above and beyond to get me the bes video of the car before I made the trip there and was waiting for me when I pulled in several hours later! He went above and beyond to get me the best price and trade in value for my car. I was pleasantly surprised at how patient and kind he was, something that I don't see much of these days. Jason in Finance was super efficient, I was in and out within 15 minutes. After Greg checked in with me the next day, I told him I was nervous about a sound that I heard and he got my car into the service center within the next few days. The Service Department was professional and Duke handled everything with great care. I will forever remember the graciousness of Greg and recommend Dean Team pre-owned sales to all! More
Other Employees Tagged: Jason Moore, Greg Gallegos
January 21, 2021
I just purchased my second Subaru from Dean Team and Paul Biermann. Paul is always very knowledgeable and so helpful! It's a pleasure working with the entire team. Biermann. Paul is always very knowledgeable and so helpful! It's a pleasure working with the entire team. More
Other Employees Tagged: Paul Biermann, Jason Moore