Dwane Lockrow
Dwane Lockrow at DeNooyer Chevrolet

Dwane Lockrow | Page 77

Service Writer

DeNooyer Chevrolet

127 Wolf Rd
Colonie , NY 12205

Contact Me
4.6
832 Reviews

I love camping, family and friends. Enjoy Nascar and Dirt Track Racing,as well as horseshoes and the out doors. Avid hunter and love working in my vegetable garden.

Dealership Experience

15 yrs, 7 mos

Industry Experience

23 yrs, 5 mos

Specialties & Trainings

Business Elite and Service Professional and GM Mark of Excellence Certified.

4.6

832 Reviews

Write a Review

832 Reviews of Dwane Lockrow

September 01, 2024

Dealership Rating
Employee Rating

Rob was very polite, got me checked in quickly and completed the work on my truck earlier than expected. He communicated with me as needed and I’m very pleased with the work completed, as always. More

by skips70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony DiPace, John Atwood, Jonathon Cordi , Rob Thompson

Sep 06, 2024

DeNooyer Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Dealership Rating
Employee Rating

Everything went smoothly and was very satisfied with the service would recommend denoyer Chevrolet too anyone who asked More

by spinny1818
Recommend Dealer
Yes

Other Employees Tagged: Heath Murphy , Brandon Bennett

Sep 06, 2024

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Dealership Rating
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Dwane was upfront about what I needed as well as my warranty running out which was tough due to the amount but the car was fixed and i trust in Denooyer More

by pesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Germano

Aug 31, 2024

DeNooyer Chevrolet responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

Dealership Rating
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very quick very helpful, & made it easy peasy- customer lounge is a great little waiting spot. More

by kristinkillea
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2024

DeNooyer Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

August 25, 2024

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DeNooyer Chevrolet has always been my “go to” Chevrolet dealership. Although there are others nearby, the service advisors and technicians are helpful, knowledgeable and friendly. More

by mgr
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Recommend Dealer
Yes
Aug 31, 2024

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2024

Dealership Rating
Employee Rating

John Cordi it's great and does excellent job. Thank you for your service. My family and I have John as service advisor for over 10 years. We Love it. More

by Etleva2010
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 31, 2024

DeNooyer Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2024

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Was happy they could get my car in the next day after I called. this is not usually the case sometimes,it is 2-3 weeks to get an appt, even when you are having a problem More

by pattihuck
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Finney

Aug 24, 2024

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 12, 2024

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Employee Rating

Truck was brought in for the NYS inspection, to fix a window switch and to replace a/c condenser, the latter items which required parts to be ordered. Work appears to have been performed competently. How More

by deshehigian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

DeNooyer Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at DeNooyer Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (518) 458-7700 to discuss ways we can better serve you in the future.

August 11, 2024

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Couple things. 1. I put into your online schedule what I want done. When I call I convey what I want done. When I come in to drop off my vehicle I am asked wha More

by keelma
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 16, 2024

DeNooyer Chevrolet responded

We regret your most recent visit with us was not up to the standards we strive for. Here at DeNooyer Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (518) 458-7700 to discuss ways we can better serve you in the future.

Aug 16, 2024

keelma responded

Thanks for the response. I would like to provide an update. I called DeNooyer 2 days ago to express my concern with the service. I was out through to my service advisor Dwane. I left a voice mail asking him to call me back. I have not received a return call. I was trying to give DeNooyer another shot at servicing my vehicle. The service has been underwhelming to say the least. If I had to rate again it would not be 4 stars. As for reaching back out to DeNooyer, if you are interested in hearing what I have to say, check with the service advisor and return my call. Thanks

August 05, 2024

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Employee Rating

took my vehicle right in kept me informed and timely completion. Price was under quote. More

by DH235
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 09, 2024

DeNooyer Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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