Dylan Fletcher

I was promised a second key fob upon purchase and have not yet received it. Two days after purchase, I discovered a tear in the back leather seat. This defect was not addressed at the time of sale. not yet received it. Two days after purchase, I discovered a tear in the back leather seat. This defect was not addressed at the time of sale. I received a parking violation notice for my trade-in vehicle, indicating that the ownership transfer was not completed by your dealership. I have called multiple times regarding the key fob with no action taken or follow-up provided. I have not been assigned a consistent point of contact, and my concerns have been repeatedly passed between departments without resolution. More

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I purchased a car from Dylan at Dorsch online. He was very receptive to all text messages. We negotiated on a price. Then, at closing, there was a small problem. I was apprehensive that Dylan woul He was very receptive to all text messages. We negotiated on a price. Then, at closing, there was a small problem. I was apprehensive that Dylan would not fix it. I was incorrect! Dylan fixed the issue! Great communication and service! I would 100% buy another from Dylan/Dorsch! More

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Selection of vehicles sales staff are great and polite about answering my questions about the truck about answering my questions about the truck More

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We were happy with Sam and her knowledge of the truck. Also great price and didn’t take long. Also great price and didn’t take long. More

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I received a call stating g they needed to update some software for our F150. They scheduled to come out to our house to do it at our convenience. Very professional service. software for our F150. They scheduled to come out to our house to do it at our convenience. Very professional service. More

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Very clean a classy showroom. The sales people were quick to assist and were very friendly to my wife and I. The all loved our little puppy The sales people were quick to assist and were very friendly to my wife and I. The all loved our little puppy More

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They were very professional and really knew their stuff. The sales people we’re not pushy and did a good job of helping me Alex’s the correct vehicle for my needs. The sales people we’re not pushy and did a good job of helping me Alex’s the correct vehicle for my needs. More

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Dylan Fletcher was a pleasure to work with. His customer service was remarkable. If he didn’t know an answer, he knew what sources to go to get an answer. His customer service was remarkable. If he didn’t know an answer, he knew what sources to go to get an answer. More

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Vince was great. I’m an old time Chevy guy going back to Ford. I love this truck and everything that covers it. I’m an old time Chevy guy going back to Ford. I love this truck and everything that covers it. More

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From the moment I pulled into the car lot to leaving I had nothing but good vibes. Dylan greeted me. Asked me if I had any questions. I wasn’t planning on buying a car today but I did and I am so glad. Pr had nothing but good vibes. Dylan greeted me. Asked me if I had any questions. I wasn’t planning on buying a car today but I did and I am so glad. Professional. Friendly. Courteous. More

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