Eddie Acosta
Eddie Acosta at Oakbrook Toyota In Westmont

Eddie Acosta

Finance Manager

Oakbrook Toyota In Westmont

550 East Ogden Ave
Westmont, IL 60559

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25 Reviews
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25 Reviews

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25 Reviews of Eddie Acosta

March 27, 2024

Dealership Rating
Employee Rating

Muhhamad Afzel is awsome! (Leasing Consultant & sales) He knows Toyota very well Professional,courteous & works great with the Oakbrook -Toyota Team. Alex Syed(General More

by alonzomark084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Syed, Mo Afzal, Ariana Aguilar, Mario Galang , All above are like Family"

June 25, 2023

Dealership Rating
Employee Rating

Great service. Great staff. Highly recommend this dealership. All of our buying needs were taken care of. Thanks Oakbrook More

by Michael M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 06, 2023

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Employee Rating

Process is smooth but they suffer from overcharging in a broken market leaving the consumer little to no choice. More

by AQUINO.MIKE
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Mar 08, 2023

Oakbrook Toyota In Westmont responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (707) 241-9494 to discuss this further.

February 04, 2023

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Employee Rating

It was easy to make an appointment. Mike was very nice, accommodating, and knowledgeable. We were able to meet in the middle and negotiate a fair price. Overall satisfied with this deal More

by FEBRA23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Marzal

Feb 05, 2023

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words for Michael, and for taking the time to leave us this wonderful feedback!

January 25, 2023

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Employee Rating

Experience was fine, except for meeting with finance and his hard sales push to sell an extended warranty. Really soured my overall experience. More

by ERIK_SANDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Bill Hallom, Donroy Quilop

Jan 29, 2023

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Erik, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 04, 2023

Dealership Rating
Employee Rating

service was good. each person dealt with tried to keep moving it all along. i felt i got a good price for my trade-in . the percentage for a loan wasn't the greatest, More

by FRISSELLSUSAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2023

Oakbrook Toyota In Westmont responded

Thank you for taking the time to leave us a review, Susan! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you with your purchase. We appreciate your feedback about the full gas tank.

December 30, 2022

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Employee Rating

I would never again recommend buying a car from this dealership. The Salesperson, Donroy, was friendly and helpful. The dealership provided a solid deal on the price of the car. However, when I finan More

by JAWORPAU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Donroy Quilop

Jan 03, 2023

Oakbrook Toyota In Westmont responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 21, 2022

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Employee Rating

Great experience Love the new car and enjoy driving it around town and down the road More

by BILL.MAYFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Conway

Dec 22, 2022

Oakbrook Toyota In Westmont responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2022

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Employee Rating

Professional and knowledgeable salesperson. Energetic and enthusiastic about Toyota vehicles and his place of employment. More

by NANOOKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2022

Oakbrook Toyota In Westmont responded

Congratulations on your new vehicle and thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

Dec 16, 2022

NANOOKY responded

We have two other jeeps we will be cycling out for Toyota's...hope to see you guys soon...Happy Holidays

December 06, 2022

Dealership Rating
Employee Rating

I have good time during buying my car Sales person and sale manager. Thanks a lot. More

by HOLYLANDDIST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zubair Karim, Michael Marzal

Dec 06, 2022

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

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