Eddie Acosta
Eddie Acosta at Oakbrook Toyota In Westmont

Eddie Acosta | Page 2

Finance Manager

Oakbrook Toyota In Westmont

550 East Ogden Ave
Westmont, IL 60559

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4.1
31 Reviews
4.1

31 Reviews

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31 Reviews of Eddie Acosta

January 25, 2023

Dealership Rating
Employee Rating

Experience was fine, except for meeting with finance and his hard sales push to sell an extended warranty. Really soured my overall experience. More

by ERIK_SANDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Bill Hallom, Donroy Quilop

Jan 29, 2023

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Erik, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 29, 2023

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Erik, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 31, 2023

ERIK_SANDER responded

You can call me on Wednesday 708-557-4859. I am free most of the day.

January 04, 2023

Dealership Rating
Employee Rating

service was good. each person dealt with tried to keep moving it all along. i felt i got a good price for my trade-in . the percentage for a loan wasn't the greatest, More

by FRISSELLSUSAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2023

Oakbrook Toyota In Westmont responded

Thank you for taking the time to leave us a review, Susan! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you with your purchase. We appreciate your feedback about the full gas tank.

December 30, 2022

Dealership Rating
Employee Rating

I would never again recommend buying a car from this dealership. The Salesperson, Donroy, was friendly and helpful. The dealership provided a solid deal on the price of the car. However, when I finan More

by JAWORPAU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Donroy Quilop

Jan 03, 2023

Oakbrook Toyota In Westmont responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 03, 2023

Oakbrook Toyota In Westmont responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 03, 2023

JAWORPAU responded

Sure, that would be fine. Please email me at jaworpau@gmail.com an recommend a few times / dates that work for you.

December 21, 2022

Dealership Rating
Employee Rating

Great experience Love the new car and enjoy driving it around town and down the road More

by BILL.MAYFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Conway

Dec 22, 2022

Oakbrook Toyota In Westmont responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2022

Dealership Rating
Employee Rating

Professional and knowledgeable salesperson. Energetic and enthusiastic about Toyota vehicles and his place of employment. More

by NANOOKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2022

Oakbrook Toyota In Westmont responded

Congratulations on your new vehicle and thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

Dec 16, 2022

NANOOKY responded

We have two other jeeps we will be cycling out for Toyota's...hope to see you guys soon...Happy Holidays

December 06, 2022

Dealership Rating
Employee Rating

I have good time during buying my car Sales person and sale manager. Thanks a lot. More

by HOLYLANDDIST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zubair Karim, Michael Marzal

Dec 06, 2022

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

December 02, 2022

Dealership Rating
Employee Rating

I had just lost my car. I walked in and was welcomed like family. I purchased a used Toyota Solara. I love it. Great people to do business with. More

by Nicole Salgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2022

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

November 29, 2022

Dealership Rating
Employee Rating

Great dealership. They always take care of us. Highly recommended and great people to do business with More

by mbaesquire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2022

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

November 25, 2022

Dealership Rating
Employee Rating

2 add-ons (LoJack, Xzilon) I bought were presented as manditory that were optional. I am still waiting on my replacement key 2 weeks later promised in 2-3 business days from purchase. More

by SLMUGAVERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Afzal, Maher Belkaid

Nov 25, 2022

Oakbrook Toyota In Westmont responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 25, 2022

Dealership Rating
Employee Rating

Everyone was very nice and very helpful in my car buying process. I would recommend them. More

by D.MULLON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Afzal

Oct 25, 2022

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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