Edgar Alcantar | Page 5

It's a shame, but I had to remove my initial review which was positive, to negative. My car was in a minor accident the day after I purchased it (from Toyota of Naperville). UGH. I was hit by a car that ha was positive, to negative. My car was in a minor accident the day after I purchased it (from Toyota of Naperville). UGH. I was hit by a car that had hit another car and slid into my front bumper. Damage was fixed, etc. My Corolla is a fantastic car, BUT something is wrong with the AC. I was honest and told Toyota of Naperville about the accident, when I brought the car in due to the AC issue. Let me point out the elephant in the room. The car was under FULL warranty (it's a 2025) and I bought an extended warranty, too. Warranties are NOT voided due to an accident. They're voided for other issues, but NOT an accident, especially like the bumper damage to the car. Because if that was the case, then what's the point of a warranty? If this is the case, then Toyota doesn't stand up for its product. The dealership looked at the car, found the AC didn't have any gas, charged it, and said it was fixed. They didn't check anything else with the car AC. There is more to this issue and I'll post it moving forward. I'll provide an email if anyone wants to know the entire issue. More

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Of course we hadn’t bought a car in a long while, we weren’t to happy with the procedure of buying. Right when we were getting the car we wanted and price…we were surprised with the undercoating/ sealan weren’t to happy with the procedure of buying. Right when we were getting the car we wanted and price…we were surprised with the undercoating/ sealant expense and then a fairly pressure extended warranty sales pitch. All adding to the total expense. It seems that you should tell buyers the total picture/procedure ahead of time. More

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I could not have asked for a better team and experience with the purchase of my Sequoia. Edgardo and Zeke were a true pleasure to work with. I look forward to working with them again in the future and to T with the purchase of my Sequoia. Edgardo and Zeke were a true pleasure to work with. I look forward to working with them again in the future and to Toyota of Naperville being my dealer of choice for all future purchases. Thank you guys again for the exemplary customer service. More

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Had a great experience Edgardo help me get my moms car and worked with us for her to be in her budget. Everyone was helpful and respectful highly recommend and worked with us for her to be in her budget. Everyone was helpful and respectful highly recommend More

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Edgar was very professional and overall flat out amazing with my purchase process. I’d highly recommend him for anyone looking to purchase at this dealership. with my purchase process. I’d highly recommend him for anyone looking to purchase at this dealership. More

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Edgar was great, the entire process was very smooth and I was in and out in less than 3 hours. Would highly recommend. was in and out in less than 3 hours. Would highly recommend. More

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Ron was very professional and down to earth. He took the time to explain every little detail of every expense throughout all the confusing paperwork. He took great care of me, and I am truly gra He took the time to explain every little detail of every expense throughout all the confusing paperwork. He took great care of me, and I am truly grateful! I would definitely preferred these guys to anyone. More

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Edgar was helpful, honest, and made the whole car-buying process smooth and stress-free. He listened to what I wanted, respected my budget, and went above and beyond to make sure I was happy. 10 out 10! Hig process smooth and stress-free. He listened to what I wanted, respected my budget, and went above and beyond to make sure I was happy. 10 out 10! Highly recommend! More

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Toyota of Naperville and Edgar made the process smooth and no hassle. Any request for changes to be made by me were met and handled promptly. Customer service was top tier for this location and sales rep. and no hassle. Any request for changes to be made by me were met and handled promptly. Customer service was top tier for this location and sales rep. More

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Professional. Patient. Knowledgeable. Supportive. Our salesman made efforts to accommodate our needs and timeline. All staff were respectful Patient. Knowledgeable. Supportive. Our salesman made efforts to accommodate our needs and timeline. All staff were respectful More

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