Eric Kristan | Page 3

Terrible experience. I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car tha I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car that is totally unusable. The Santa Fe Sport is awful. I bought it with about 30,000 miles and certified thinking that it would be a good car and I have had nothing but problems and no one ever helped me with anything as far as issues with the car. The catalytic converter and muffler blew up on the car twice, very scary with my nephew in a car seat over where it blew up. I had to replace that twice. The air conditioning went out twice, and I've been without air for a year because I can't afford that and a payment. The paint is falling off the car, it's never been in an accident. The electric seats work when they want to. I am 5'3" my husband is 6'1", not helpful. I've been wanting to get rid of the car since about a year after I bought it. Certified Preowned means nothing to them, they say that nothing is covered by the warranty ever, they want to charge you hundreds of dollars to just look at it. Now to top it all off, the car started sputtering on the highway and the engine light came on and the engine has no power, so I went to Tuffy, and they said that the car is in really bad shape. The oil exploded all over the engine, the spark plugs, coils, pistons, they told me to take it to the dealer because there is a recall on some engine parts. When I called them, they said that there is no recall for what they would attribute to that problem, they told me to call Hyundai Corporate which in turn blamed the dealer. Shocking. All of you are scandalous and I will never being doing business with either of you ever again. I'm sorry that you think this is worth your reputation. My review is less than one star. You also have people saying they are management and aren't. I put a one for all the Management department because obviously they have no idea what's going on in their own company. More

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Used this dealership for a few years now (service dept) all staff always very friendly all staff always very friendly More

by DREWORME Verified Customer Verified Customer

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The staff is polite and professional. They worked with me as an awesome team work to find the best deal and helped me to the maximum. They worked with me as an awesome team work to find the best deal and helped me to the maximum. More

by minepc78 Verified Customer Verified Customer

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Nos encanta El servicio q nos Dan cada vez q vamos es nuestro 5 carro nuestro 5 carro More

by YARI0545 Verified Customer Verified Customer

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When I went to pick up my car after getting warranty work done, I realized the car had no intake attached and it was in my trunk. Very disappointed done, I realized the car had no intake attached and it was in my trunk. Very disappointed More

by ericjayw Verified Customer Verified Customer

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As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! family. Michael went above and beyond understanding! More

by ILEANA HERNANDEZ Verified Customer Verified Customer

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My family and I had a wonderful experience with your sales rep Darrin Daiz and the whole team at Universal. We are enjoying our new vehicle. sales rep Darrin Daiz and the whole team at Universal. We are enjoying our new vehicle. More

by F.FUENTES2 Verified Customer Verified Customer

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Best dealer ever, always the best service in florida. Planing to come back as soon as can Planing to come back as soon as can More

by Karengomez1085 Verified Customer Verified Customer

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This is my 5th purchase from this dealership. They never disappoint! Everyone at the dealership is a pleasure to work with and makes the buying experience smooth and easy. Thanks to Eric, Caesar, and Jonath disappoint! Everyone at the dealership is a pleasure to work with and makes the buying experience smooth and easy. Thanks to Eric, Caesar, and Jonathan for helping me out from start to finish! More

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Fabio es Awesome Fabio me trato bien , me dio explicó como funciona las cosas me dio agua , me vino a cambiar las llaves de la goma muchas GRACIAS por su ayuda Fabio me trato bien , me dio explicó como funciona las cosas me dio agua , me vino a cambiar las llaves de la goma muchas GRACIAS por su ayuda More

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