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Eric Kristan
Eric Kristan at Universal Hyundai

Eric Kristan | Page 3

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Eric Kristan

December 16, 2023

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Employee Rating

Used this dealership for a few years now (service dept) all staff always very friendly More

by DREWORME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliab Sterling

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Dec 17, 2023

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 09, 2023

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Employee Rating

The staff is polite and professional. They worked with me as an awesome team work to find the best deal and helped me to the maximum. More

by minepc78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos , I think Juan took care of me. He is Colombian and he did awesome!

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Nov 09, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 24, 2023

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Employee Rating

Nos encanta El servicio q nos Dan cada vez q vamos es nuestro 5 carro More

by YARI0545
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Salazar

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Sep 25, 2023

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 09, 2023

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Employee Rating

When I went to pick up my car after getting warranty work done, I realized the car had no intake attached and it was in my trunk. Very disappointed More

by ericjayw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Guillermo Faria, John Booth, Frankie Martinez , Jacob McNeely

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May 10, 2023

Universal Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Eric, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gina Nava Reputation Manager gnava1@universalhyundai.com

March 19, 2023

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As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! More

by ILEANA HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Hector Riquel, Michael Hernandez

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Mar 19, 2023

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 28, 2022

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Employee Rating

My family and I had a wonderful experience with your sales rep Darrin Daiz and the whole team at Universal. We are enjoying our new vehicle. More

by F.FUENTES2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz

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Jan 28, 2022

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear that Darren and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congrats on your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 30, 2021

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Employee Rating

Best dealer ever, always the best service in florida. Planing to come back as soon as can More

by Karengomez1085
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Simo Bassi, Andres Garces , Jacob McNeely, Robert Redford, Pablo Zapata

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Oct 01, 2021

Universal Hyundai responded

Karen, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 15, 2020

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Employee Rating

This is my 5th purchase from this dealership. They never disappoint! Everyone at the dealership is a pleasure to work with and makes the buying experience smooth and easy. Thanks to Eric, Caesar, and Jonath More

by michelle.kristan
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Johnathan Weidner

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May 19, 2020

Universal Hyundai responded

Thank you for being a loyal customer Michelle.kristan and for sharing your shopping experience with us! Thank you for shouting out our staff as we strive to make sure that all our guest receive great customer service with us at all times! Thank you for choosing Universal Hyundai!!

January 30, 2019

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Employee Rating

Fabio es Awesome Fabio me trato bien , me dio explicó como funciona las cosas me dio agua , me vino a cambiar las llaves de la goma muchas GRACIAS por su ayuda More

by Demetrii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, John Booth, Simo Bassi , Ruben Matos, Jacob McNeely, Fabio Thiers

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Jan 31, 2019

Universal Hyundai responded

Thank you for this kind review, Congrats!

Feb 13, 2019

Universal Hyundai responded

Thank you!

January 15, 2019

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Employee Rating

Fabio Positivo Fabio foi uma excelente indicação e nos ajudou muito do inicio ao fim! Atendimento fenomenal! Nota 10, recomendo a todos que precisam de carro um carr More

by Gustavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Simo Bassi , Felix Matos, Ruben Matos, Fabio Thiers

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Jan 16, 2019

Universal Hyundai responded

Thank you!

Jan 31, 2019

Universal Hyundai responded

Thank you!

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